Red Robin Gourmet Burgers and Brews
8115 Dale Ave, Richmond Heights
(314) 797-4660
Recent Reviews
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Came in a 3:45PM, only a couple people here. Took 25 minutes to get the one burger and fries I ordered and fries were completely cold (not even slightly lukewarm) and obviously very old. Burger was good. Would have liked a refill on my soda since I drank it in the first 10 minutes there but waitress disappeared and didn't bring me a refill until I was leaving. Will not be coming back to this location.
Chain restaurant. Server did ok, missed some things, with a trace of pot odor. It was just an overall ok experience.
No managers around ! Supper slow service. We got better service from the girl running the food. Will never go back to this location, and if I were you i would go next door.
One of my daughter's favorite restaurants serves delicious burgers đ and offers free balloons đ, making it a great experience for her.
Our server Tomas was awesome! He was attentive without being overbearing. The food was hot fresh and amazing! Will definitely return to this location.
Yesterday we had a terrible experience with Red Robin staff the host who sat us was the nicest person in the room but she was unaware of the a/c leak by our booth table asked to sit somewhere else and she was fine with it until the server came bad attitude nasty and stares at you like you bothering her server pointed at a table said sit over there in a tone as if she was speaking to a problem child I didnât like it but kept my composure and tried to explain I need a booth my youngest son likes to move around she was not interested in what I said and just stared at me making me feel uncomfortable so I moved to a table outside of her area this caused confusion and the staff knowing we were there did not try to serve us are let us know what was going on we had to wait to be seated again I asked for management and when this he/she came out it was the same nasty service wouldnât even give the name of the server so I could file a complaint I wouldnât eat here again ever I donât trust there staff or there customer service they only care about watching each other back and not a care in the world for customers thatâs why I recommend quit tipping and let the company worry about there staff as far as Red Robin âHated itâ donât care for there food chicken nasty who canât cook chicken
Hadn't been to RR in 30 years: food is still overpriced, but of relatively good quality. Service okay. Decent vibe throughout seating areas. Nothing overtly good or bad.
When our food arrived to that table, it was cool not hot.Sweet potato fries were just cool and hard. The burger was tasteless and cool not as hot as you would think coming from the kitchen! The waitress wasn't friendly. The restaurant smelled of urine, carpet needs to be shampooed. These restaurants make all this money, but they failed to maintain the cleanliness of their establishment
Atmosphere: 1
Food: 1
Service: 1
The food is just average except for the tower of onion rings, they are really good
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Onion Rings, Root Beer Float
Love the food Great people
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pretzel Bites, Onion Rings, Steak Fries
Restaurantji Recommends
Great burgers and bottomless sides. My wife and I love this place.
Atmosphere: 5
Food: 5
Service: 5
HORRIBLE! 30 minutes to have our order taken, and 45 minutes later still no food. Grilled chicken salad and fish and chips. No one came to refill our drinks. Everyone around us was getting their food, even people who came in after us. We asked for the manager and he was completely indifferent. We walked out.
Food: 1
Service: 1
Every time we go here it a freaking problem. The either it's the service, the food or both! I will not be coming back here again đ
Atmosphere: 1
Food: 1
Service: 1
Horrific service. Iâve been to gas stations in North County with better service. Took over an hour and a half to eat, and the best part? There was absolutely NO WAIT!! Not sure what took so long, the fries werenât bottomless today. Iâve never spent 30 minutes waiting for water, but now I get to scratch that off my bucket list. DO NOT GO HERE!!
Atmosphere: 2
Food: 4
Service: 1
Terrible experience!!! DO NOT COME HERE. Took an hour to get the food and 20 minutes to get a simple water. Horrible service.
Atmosphere: 1
Food: 3
Service: 1
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