Red Robin Gourmet Burgers and Brews
8115 Dale Ave, Richmond Heights
(314) 797-4660
Recent Reviews
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Good Food, Friendly service. Nice place for a lunch or dinner with the family including kids. The workers always appear short staffed but with a little patience, all is well.
Atmosphere: 4
Food: 5
Service: 4
The young lady named Kay was polite courteous and helpful me and my husband love the experience that's what we expect out of employees so kudos to her and she deserved a nice tip from us ppl need more employees at all establishments like this
Atmosphere: 5
Food: 5
Service: 5
Waitress was wonderful. Food is decent. Place was clean.
Atmosphere: 4
Food: 4
Service: 5
It is entirely too cold in there to even enjoy the food.
Atmosphere: 3
Food: 4
Service: 5
I was seated quickly food came out in no time. A little pricey for some burgers but its my moms favorite place so ill suck it up for her.
Atmosphere: 5
Food: 4
Service: 5
Took over an hour to get food...
Atmosphere: 2
Food: 2
Service: 2
Order to go was very cold.
Food: 1
Service: 1
I’ve been here before and it was better but now it is just horrendous. Service was pretty much nonexistent. I had to ask for a menu and tell them what I wanted to order without anybody even asking me if I wanted to order. It was cluttered and dirty, and the food was really not what I would’ve ever expected from red Robin.
Atmosphere: 3
Food: 2
Service: 1
Came in a 3:45PM, only a couple people here. Took 25 minutes to get the one burger and fries I ordered and fries were completely cold (not even slightly lukewarm) and obviously very old. Burger was good. Would have liked a refill on my soda since I drank it in the first 10 minutes there but waitress disappeared and didn't bring me a refill until I was leaving. Will not be coming back to this location.
Chain restaurant. Server did ok, missed some things, with a trace of pot odor. It was just an overall ok experience.
Restaurantji Recommends
No managers around ! Supper slow service. We got better service from the girl running the food. Will never go back to this location, and if I were you i would go next door.
One of my daughter's favorite restaurants serves delicious burgers 🍔 and offers free balloons 🎈, making it a great experience for her.
Our server Tomas was awesome! He was attentive without being overbearing. The food was hot fresh and amazing! Will definitely return to this location.
Yesterday we had a terrible experience with Red Robin staff the host who sat us was the nicest person in the room but she was unaware of the a/c leak by our booth table asked to sit somewhere else and she was fine with it until the server came bad attitude nasty and stares at you like you bothering her server pointed at a table said sit over there in a tone as if she was speaking to a problem child I didn’t like it but kept my composure and tried to explain I need a booth my youngest son likes to move around she was not interested in what I said and just stared at me making me feel uncomfortable so I moved to a table outside of her area this caused confusion and the staff knowing we were there did not try to serve us are let us know what was going on we had to wait to be seated again I asked for management and when this he/she came out it was the same nasty service wouldn’t even give the name of the server so I could file a complaint I wouldn’t eat here again ever I don’t trust there staff or there customer service they only care about watching each other back and not a care in the world for customers that’s why I recommend quit tipping and let the company worry about there staff as far as Red Robin “Hated it” don’t care for there food chicken nasty who can’t cook chicken
Hadn't been to RR in 30 years: food is still overpriced, but of relatively good quality. Service okay. Decent vibe throughout seating areas. Nothing overtly good or bad.
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