Starbucks

I was so disappointed the chocolate covered strawberry frappe was not brought back this year. Micheal was great at getting me something just as great and made sure I knew I to order it again .. Such great service.. This was going above and beyond. Thank you

Atmosphere: 5

Food: 5

Service: 5

I adore the baristas here, they are so kind and helpful. I went through drive thru at noon. It was a bit of a wait. Maybe 10 min in drive thru but I am patient. That’s why I did drive thru, so I could sit quietly in my car. My drink was fabulous and tasty. I had a few drink modifications and it was made perfectly. I love the jalapeño chicken pockets too.

Ive been there 3 times, and no one is there, no employees, nothing

I loved how friendly the baristas were and how clean and spacious the interior was. The barista with green hair (name starts with an M, I think) gave us sriracha sauce to try with our food and was the friendliest!

Atmosphere: 5

Food: 5

Service: 5

Extremely slow!!! The slowest Starbucks ive ever been to! And its so frustrating because this location is closer to my house. Wait times are ridiculous!!!

Atmosphere: 4

Food: 4

Service: 1

My husband went in for a single drink order and the employee working the counter took some time to get to him and then stated that it would be at least 30 minutes before he could get his order. She was very dismissive and seemed extremely annoyed to have customers.

Atmosphere: 1

Food: 1

Service: 1

Never coming back bc there’s
No raspberry syrup ever

Nice staff but one of the slowest Starbucks I’ve been to with several times well over 20 mins… go else where if you value your time.

Food: 2

Service: 2

My wife ordered a single espresso shot (no mixing or blending) with a caramel-drizzled cup. The order was made incorrectly. When she went inside to have it corrected, an employee named Mila ignored her, refused to print the receipt, and would not remake the drink until my wife spoke to her firmly. Other customers who arrived later were served before her remake. Mila gave excuses, handed out samples, and avoided remaking the drink for about 30 minutes, even though the drink itself took about 30 seconds to make.
When I called the store to speak with a manager, I was put on hold and then disconnected. Upon calling back, an employee named Daniel was rude and stated the manager was on vacation, leaving no manager available to address the issue. No apology just shitty attitudes.
I sent an email to the CEO Mr. Niccol as this location is in desperate need of help. Let’s see what happens.
I don’t recommend this location they have no idea what hospitality or good customer service even looks like if it slapped them in the face.

Atmosphere: 1

Food: 1

Service: 1

Took over 30 minutes to get 1 drink I ordered through the app!! Wow!

Service: 1

They must have a staffing shortage because I've been waiting in the drive thru for about 10 minutes. Other cars have driven off. The person in front of me hasn't ordered yet. This location is slooow. What I thought would be a quick jaunt is turning out to be an excursion.

Been coming here for a while and it's slowly going downhill, I won't be coming back after today. I got 4 shots of espresso in my drink, I paid extra for the extra shot. I get my drink and it looks like milk, it tastes like milk with pumps of sauce in it, it MIGHT have had 1 or 2 shots of espresso in it. That was the most expensive milk I've ever purchased and I didn't even drink it. I recommend going to a different Starbucks nearby.

Waited 30 minutes standing for a cup of coffee for my daughter. I paid and waited 39 minutes standing while mobile orders were filled and drive thru. So if you stand in line you are last. There were 5 people working- what was the problem? Lazy or lack of efficiency? I went to counter and asked for my money back- “ oh, she said, we are fixing it now.” I’m never going back to Starbucks.

Atmosphere: 3

Food: 3

Service: 1

Took forever to get greeted & they made my drink with the wrong type of milk. I didn’t have another 30 minutes to wait for one drink.

Why do the employees not care? Ordered via online went there 10 minutes later than the estimated time. Order not ready

Atmosphere: 1

Food: 1

Service: 1