McDonald's
498 E South St, Richmond
(816) 776-3711
Recent Reviews
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It’s just your average McDonald’s nothing special about it
Everytime an order is placed during evening hours, It's either made wrong/or has a missing item. This has happened since the last 4 months at this location. I highly recommend going to this location during lunch hours only, At least then you'll get the correct food order.
This McDonald's in particular is problematic. The service is extremely slow some days, and there almost always is a messy table, spot on the floor. Once I was there, a customer was about fist fighting the manager, and kids were running wild. Definitely don't recommend this location at all.
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: World Famous Fries
Hmmm. Super slow.... customer orders chicken nuggets, and literally Noone checks for sauce. Yet you all want more money per hr and can't add sauce to a bag. Morons
Good food, decent prices compared to other fast food, clean store, good service
Vegetarian options: Vegetarian dishes would be the salads and veggie sticks for kids. At least they have some dishes at a fast food restaurant.
Parking: Large parking lot for buses, RVs and big trucks
Kid-friendliness: McDonald's had always been kid friendly with numerous menu options, kids meals, desserts and a play area
Wheelchair accessibility: Easy access with large doors.. would be nicer if they had automatic doors
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: 2 Cheeseburger Combo, Cheeseburger, Mcchicken, Burger King Chicken Nuggets, Quarter Pounder Hamburger, Hot Fudge Sundae, Mcflurry with M&M's Candies, World Famous Fries, Oatmeal Raisin Cookie, Chicken Mcnuggets, Egg Mcmuffin, Big Mac
Asked for no pickles no onions on a cheeseburger and got only pickles and onion and lady handing out order was very not in a good mood
I frequent this mcdonald's be cause it's so close to my house, they usually perform poorly. However, recently, they have improved drastically, not sure if new employees or management. but whatever they are doing it is noticeably and
Atmosphere: 3
Food: 4
Service: 4
Not terrible, but the evening shift is slow and lacks good leadership. However the food is almost always on point!
Parking: Tight in a few spots but all on all fairly easy to find a spot and park.
Wheelchair accessibility: Wheelchair accessibility is great.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: 2 Cheeseburger Combo, Soda, Sausage Burrito, Cheeseburger, Mcchicken, Hamburger, Quarter Pounder Hamburger, Mcdouble, Hot Fudge Sundae, Mcflurry with M&M's Candies, Dr Pepper, Strawberry Sundae, World Famous Fries, Chicken Mcnuggets, Egg Mcmuffin, Big Mac
Don't order strawberry pies.. they never have enough cooked and when they do have them they only fix 2 at a time..
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Cheeseburger, Mcchicken, Mcdouble
Constantly gets orders wrong constantly has one side of the drive thru closed
Can’t figure out how to make food for the drive thru in an orderly timeframe
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Very slow service, very poor food quality and quantity, very unenthusiastic and lazy atmosphere. Needs a major update!
Atmosphere: 1
Food: 2
Service: 1
Your typical takeaway or sit-in restaurant.
McDonald's has REALLY gone downhill.
Their burgers don't taste like they used to, and their fries are much smaller than they were.
The service was good, but could be better trained and more customer friendly.
Atmosphere: 3
Food: 3
Service: 4
Food was good. Milk shake machine was down.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: 2 Cheeseburger Combo, Cheeseburger, World Famous Fries, Chicken Mcnuggets
Every time I go to this location I have a problem. Placed order with app and it wasn’t correct. Then they took my husband’s card and took it in back, even though it was already paid for!! Now I have to monitor my account!
Atmosphere: 3
Food: 3
Service: 2
Used the app to order my breakfast, get there before 11, told them my code, they can’t find the order and now it’s past 11 and they can’t give me my order or even honor it and said bye. Very unfortunate this is how customers are treated now a days. Didn’t even get a manager to come apologize.
Service: 1
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