My name Is Gerry Mathis, I have recently moved to Fordland and I was so happy to see a Sonic in Rogersville MO. My plans were to make this Sonic My New Sonic every morning on my way to the office..since the move.. However this morning, my first time to visit... I came through the drive through and ask the young lady for a cold brew coffee her only response was we only have cold brew.. I said we'll good deal cause that's what I like . She then very rudely says pull around.. I had planned on getting breakfast and drinks for the 3 people who were waiting for me at the house but she was in such a hurry I just pulled around. I was tje only car in the line.. She hands me the cup and I ask her what I ordered she says .. cold brew .. I said ok. I handed her the cash she hands me the change and as the window was shutting I was trying to say thank you and have a good day.. when the window shut .. I honked my horn and the window opens.. now this young lady with the most beautiful blue/ green eyes ( with hate glaring outta them said WHAT) I said I was trying to tell you to have a good day.. the window shuts.. Now I have been in customer service for well over 50 years.. I own 3 local business and I am old lol so I felt the need to speak to a manager.. Boy Howdy that was a mistake... I pull back around. I was the only car.. I ask at the order place is their a manager on staff.. She yes yep pull around.. a very nice lady came walking out to my truck. I shook her hand and introduce myself.. I told her about the encounter and as we are talking the rude young lady is laughing at me from the drive through window.. I ask the manager to turn around and see her actions and all the manager said was.. I was standing next to her and she did say good morning to you .. I said we'll if she did the window was closed .. I could tell my words did not matter.. sad to say I did say a very ugly word as I pulled away. I most definitely will not be returning to the Sonic in Rogersville. And I will make sure and tell ALL my friends and family to be prepared to be disrespected and just be ready to be put into a horrible mood by the time you leave. Nothing like MY Sonic in Springfield. So sad.
Service: 1
Jennifer Parnell
It's fast food...
Atmosphere: 3
Food: 3
Service: 4
bloodthirsty. gal
Bought a Reeses Blast last night. 40 minutes later,I was extremely ill. It had to be rottin or something. Cramps,vomiting, sweating,diarrhea. It was horrible for the next 2 hrs. I will never ever eat ice cream here again.
Food: 1
Kara Berry
Ordered a burger that was supposed to have Texas toast and it came with a regular bun. Also ordered a chicken sandwich and the piece of chicken was the size of a chicken strip not the advertised patty.
Food: 4
Rik Fox
#3, totts, lrg cherry limeade and cheesy jalapeños. All good 👍🏻 just passing through. Good staff.
Food: 5
Service: 5
Jake S
App never works , employees say they will check you in but don't. Sat parked for over 25 minutes waiting. Zero organization.
Atmosphere: 1
Food: 3
Service: 1
Nicole Lynn Gibson
I get a soft pretzel twist occasionally supposed to come with cheese. Last time no cheese so when I ordered this time I said can we please make sure the cheese makes it in the bash? “Of course” she said. No cheese. It’s a reoccurring problem.
cleo calhoun
We use the app food was good and didn't wait long
Atmosphere: 4
Food: 4
Service: 4
Anita “Anita001” Cooke
Great experiences the last 2 times I came through this month. Fresh food, quality made, and excellent customer service. That brings me back to visit this location.
Atmosphere: 5
Food: 5
Service: 5
Ditch Witch
This store don't participate in specials drinks like cheap large drinks before 10am nor do they do happy hour specials
It's an entry-level job. You really can't expect the employees to be happy and care about your food. My burger looked like someone made it from across the room and threw stuff at a bun. Fries were room-temp, at best. Sonic has really went downhill in the last decade.
Michael Mow
As good as Sonic can be depending on who's working.
Jordan Witham
Very good food! Fast to be served.
Zach Davis
Absolutely my favorite sonic to go to, I come here often and I always recommend this sonic to other people.
My name Is Gerry Mathis, I have recently moved to Fordland and I was so happy to see a Sonic in Rogersville MO. My plans were to make this Sonic My New Sonic every morning on my way to the office..since the move.. However this morning, my first time to visit... I came through the drive through and ask the young lady for a cold brew coffee her only response was we only have cold brew.. I said we'll good deal cause that's what I like .
She then very rudely says pull around.. I had planned on getting breakfast and drinks for the 3 people who were waiting for me at the house but she was in such a hurry I just pulled around. I was tje only car in the line.. She hands me the cup and I ask her what I ordered she says .. cold brew .. I said ok. I handed her the cash she hands me the change and as the window was shutting I was trying to say thank you and have a good day.. when the window shut .. I honked my horn and the window opens.. now this young lady with the most beautiful blue/ green eyes ( with hate glaring outta them said WHAT) I said I was trying to tell you to have a good day.. the window shuts.. Now I have been in customer service for well over 50 years.. I own 3 local business and I am old lol so I felt the need to speak to a manager.. Boy Howdy that was a mistake... I pull back around. I was the only car.. I ask at the order place is their a manager on staff.. She yes yep pull around.. a very nice lady came walking out to my truck. I shook her hand and introduce myself.. I told her about the encounter and as we are talking the rude young lady is laughing at me from the drive through window.. I ask the manager to turn around and see her actions and all the manager said was.. I was standing next to her and she did say good morning to you .. I said we'll if she did the window was closed .. I could tell my words did not matter.. sad to say I did say a very ugly word as I pulled away. I most definitely will not be returning to the Sonic in Rogersville. And I will make sure and tell ALL my friends and family to be prepared to be disrespected and just be ready to be put into a horrible mood by the time you leave. Nothing like MY Sonic in Springfield. So sad.
Service: 1
It's fast food...
Atmosphere: 3
Food: 3
Service: 4
Bought a Reeses Blast last night. 40 minutes later,I was extremely ill. It had to be rottin or something. Cramps,vomiting, sweating,diarrhea. It was horrible for the next 2 hrs. I will never ever eat ice cream here again.
Food: 1
Ordered a burger that was supposed to have Texas toast and it came with a regular bun. Also ordered a chicken sandwich and the piece of chicken was the size of a chicken strip not the advertised patty.
Food: 4
#3, totts, lrg cherry limeade and cheesy jalapeños. All good 👍🏻 just passing through. Good staff.
Food: 5
Service: 5
App never works , employees say they will check you in but don't. Sat parked for over 25 minutes waiting.
Zero organization.
Atmosphere: 1
Food: 3
Service: 1
I get a soft pretzel twist occasionally supposed to come with cheese. Last time no cheese so when I ordered this time I said can we please make sure the cheese makes it in the bash? “Of course” she said. No cheese. It’s a reoccurring problem.
We use the app food was good and didn't wait long
Atmosphere: 4
Food: 4
Service: 4
Great experiences the last 2 times I came through this month. Fresh food, quality made, and excellent customer service. That brings me back to visit this location.
Atmosphere: 5
Food: 5
Service: 5
This store don't participate in specials drinks like cheap large drinks before 10am nor do they do happy hour specials
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Nice place great food!
Atmosphere: 5
Food: 5
Service: 5
It's an entry-level job. You really can't expect the employees to be happy and care about your food. My burger looked like someone made it from across the room and threw stuff at a bun. Fries were room-temp, at best. Sonic has really went downhill in the last decade.
As good as Sonic can be depending on who's working.
Very good food! Fast to be served.
Absolutely my favorite sonic to go to, I come here often and I always recommend this sonic to other people.
Loading...