Jimmy John's
1002 N Bishop Ave, Rolla
(573) 341-9009
Recent Reviews
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I had placed an order for delivery. Waited for an update on the website, the website still said order received. Called the business 35 minutes later, the lady I spoke with said I was just about to call you, we don’t have a delivery driver tonight, I’ve been trying to have it ubered to you but it’s not working. One, she should’ve called much sooner and two, having my ordered ubered third party is ridiculous. Very disappointed in the service and communication. Had they communicated that delivery was not an option sooner or even blocked the delivery button on the website, this would have not have been an issue.
Service: 1
Ferry poor service the nighttime crew doesn’t even seem like they wanna work you and I hate that I come there and I asked for one sandwich and get one kind of bread and then the next day I come there and get another kind of bread same sandwich this is absolutely ridiculous
Atmosphere: 1
Food: 1
Service: 1
Went thru and got me two of the worse chicken bacon ranch sandwiches I ever had. It didn’t have hardly any chicken, and one had some tunafish in it. Awful. Never well I go back. $20 wasted.
Atmosphere: 1
Food: 1
Service: 3
Half the time the bottom piece of bread is stiff as a board. You can barely bite through it without the sandwich falling apart or sliding out the bottom.
Atmosphere: 3
Food: 2
Service: 3
Let me start by saying the Staff were so kind and helpful, helped us with our order. We are from out of state, and I was only disappointed by the thin layer of meat on my sub. Me and my husband roast beef big John with only a quarter of meat. I’ve never had a sub with so little meat, and tons of lettuce. With this sub being almost $15.00
Atmosphere: 5
Food: 1
Service: 5
How long do you wait for a fast food order?
5 minutes?
10 minutes?
15 minutes?
20 minutes?
25 minutes?
I waited over 30 minutes.
I placed an online order and went there in 5 minutes. The store was nearly empty. And I told them I placed an online order. Someone asked for my name and looked at the order and said they will be working on it.
Sure.
Then I sat there waiting. People walked in placing orders. They got their food. I was still sitting for a sandwich. Another person asked for my name and said “sorry, we’ll be working on it”. 10 minutes later, everyone who had walked in, had received their food. Some were done and were already gone.
A lady said “sorry, I’m working on your order”. 10 minutes later, a staff asked for my name again!!!! They had no clue where the order is and who is working on it.
So I walked away. After 30 minutes and paying 40 dollars for nothing.
Atmosphere: 2
Food: 5
Service: 1
Called at 10:26 pm after the website kicked my order back without explanation. The gal that answered the call informed me that they didn't have a driver (for the rest of the evening).
Paid over 5 dollars for a 5 inch sandwich. It was a slim or a jr john. It was not very good- turkey tasred strange and my stomach was upset all afternoon, and why is it so expensive for a sandwich here?
Atmosphere: 3
Food: 1
Service: 3
Staff was amazing in helping with my Alpha Gal allergies. They went above and beyond to ensure no cross contamination.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Tom
Delicious! I absolutely love the lettuce wrap option. I also appreciated that they took a specialty order. The food was delicious and the drive-thru worker was extremely patient, speedy, and friendly.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Bought a sandwich and noticed it tasted off. I thought maybe it was me at first. But a half hour later I was so sick. Would have went to er if I could have.
Atmosphere: 4
Food: 1
Service: 4
Do not go there they had a worker touching the dough to bread with a cut on her finger with no gloves on. I asked if that was a cut on her finger? she said yes i told her she needs gloves she proceeds to say it will kill anything when u put in oven.
Atmosphere: 1
Food: 1
Service: 1
My favorite sandwich place. So flavorful! I can get a gluten free unwich
Atmosphere: 5
Food: 5
Service: 5
Ordered food. They had door dash deliver and they saw door dash leave without drinks and told us tough luck
Atmosphere: 1
Food: 1
Service: 1
I went to the Rolla location today and was in the drive thru. Guy took my rewards number then my debit card then closed the windows and was gone. I saw another young lady set my sandwich by the window, and there it sat for 15 minutes. I wanted to knock on the window. I was pretty upset I had to wait that long when I saw it was ready. If someone had came through the drive thru after me this wouldn't have happened I get. I felt very undervalued as a customer.
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