I’ll give a 1 star but not sure why. I asked if they a specific Happy Gilmore cup and was told I had to take what they randomly picked. Well if I’m going to spend $10 on a meal deal I should get to pick the cup I want and need. Why would risk getting a cup I already have. They just lost a sale. 😞
Atmosphere: 1
Food: 1
Service: 1
Jessica Stroh
20$ for my order to be wrong everytime and missing half of what I asked for every time
Atmosphere: 1
Food: 1
Service: 1
Spider Davis
This is the absolute truth. White customers were refused service by black employees on juneteenth. This is disgusting, and undeniable racism. This should not be tolerated. The staff should be fired, and this location should be shut down.
Atmosphere: 1
Food: 2
Service: 1
Kurt Ross
Ordered online using coupon paid for extra meat on 2 sandwiches didn't get extra meat on either sandwich nor did it look like the correct amount of meat for a regular sandwich(former sandwich artist)
Sandwich never correct online over several orders
Atmosphere: 1
Food: 1
Service: 1
Ash Morse
This store constantly gets my order wrong or doesn’t put enough of the item in the sandwhich. My last sandwhich I was missing tuna lol
Atmosphere: 4
Food: 3
Service: 3
Marie Cole
I got employee who acted like it was an inconvenience making my sandwich. Didn't hear when said to make it a meal and had to re ring it up..the other employee did apologize for her actions..
Atmosphere: 4
Food: 5
Service: 4
Charlie Smith
I went here to try the new Doritos foot long nachos and was told that it couldn't be changed or added to, even with an upcharge for what I wanted. How can a place thats known for making food the way people want it, now be unable to do that. What a waste of my time. I won't be back. It's no wonder subways always seem empty.
Atmosphere: 1
Food: 1
Service: 1
Danielle Kraus
Staff is incredibly rude and made the sandwiches a complete mess. They seemed annoyed they have to work.
Food: 1
Service: 1
Savannah Carter
They were extremely rude to the customers me being one they don't know how to make a sandwich my cheese was thicker than my meat 😮💨
JoJo B
This location has had some majors ups and downs lately on quality and more then once now ive gotten the wrong things on my order when using the drive through.
I went back to try this place again and 20 minutes for the pathetic attempt at a sandwich they gave me literally made me angry. Never again
Worst subway for service. They never have enough staff to handle inside, the drive through, and online orders. Every time I order online ahead, I still have to wait in line just to find out they didn’t even know they had an online order. Then wait while they make it in front of me anyways. Happens every time to me. Today I noticed there was no line inside, so I decided to go inside to take advantage of the 6.99 deal, just to be told I had to order online and wait for it to come through. No thank you. Not going through all that mess again. If you can’t handle online orders don’t take them.
Atmosphere: 1
Service: 1
Danielle Chase
I cannot give this subway zero reviews, the subway on Kings Highway has the most rudest worker ever in the world. Her manager completely ignored her rudeness her lack of anything you could think of to the human race. If she doesn’t like doing her job, she shouldn’t be working there . We walked in patiently we order our sandwiches say we’re gonna get three combos get all the way to the end in the process she doesn’t follow the directions that I ask. She doesn’t do what I ask. I literally was a tuna, fish and mustard with some cheese we’re gonna make it three combo meals, she proceeds to bring us up for three sandwiches separate three drinks separate three chips separate total order was $50 . Even in Missouri, where it is expensive, it should not have came to $50 if she had ring it up properly I ask her why is $50 for three combos it should be more than 35 - 40 tops. She proceeds to look at the register look at me and say I don’t know. Manager comes over just as rude. I believe she was the manager. I don’t even know can you tell me why so she starts reading for seven dollars for chips seven dollars for sandwiches and I’m like it’s supposed to be a combo meal where it all comes in one price does not not 7777 I will never go to Subway ever again the absolute worst subway and if I could give them zero stars, I would.
Atmosphere: 1
Food: 1
Service: 1
Thicc Dragonite
Rude workers
Atmosphere: 1
Food: 1
Service: 1
Ali Woodruff
I order two sandwiches online on Halloween. I waited plenty of time for my sandwiches, because I assumed they were busy. I picked up my order, got home and realized that my sandwiches were made very poorly. Lacking toppings and meat on both of my sandwiches. I tried to eat my sandwich, and it just wasn’t what I ordered. I ordered the most amount of spinach that you can on the app, and I received hardly any. I only got 4 cucumber slices on a footlong sandwich. I also had barely any sauce. I didn’t order light anything. My other sandwich, for my husband, lacked meat and mayo. He ate his, but was displeased. I couldn’t eat my sandwich the way it was, so I returned to the store. I was just wanting my sandwich remade, because of it being a holiday I understand mistakes happen, things get overlooked. The manger who helped me, Ross, was so kind and very quickly solved my issue. Not only did Ross remake my sandwich, but he gave me a refund for both of my orders. He represents great customer service, exemplary character, and was very kind throughout the whole process. The sandwich that he remade was absolutely perfect as well. Thank you again, for correcting this mistake. I am very grateful.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: The Hotshot Italiano, Oven Roasted Turkey & Ham, Oven Roasted Turkey, Black Forest Ham, Grilled Chicken
Nina Cobb
Walked in, clearly heard door notification, waited and no one came forward. Walk over to look in back, saw employee going through her purse collecting change…..another employee went up to her and was on her phone. A third employee came and waited on me. I was there when this happened to another customer about 10 minutes later. She spoke up “ Hello?” The third employee came out and served customer, when clearly the 1st employee was my view on her phone…….And they Actually ASK FOR A TIP??
I’ll give a 1 star but not sure why. I asked if they a specific Happy Gilmore cup and was told I had to take what they randomly picked. Well if I’m going to spend $10 on a meal deal I should get to pick the cup I want and need. Why would risk getting a cup I already have. They just lost a sale. 😞
Atmosphere: 1
Food: 1
Service: 1
20$ for my order to be wrong everytime and missing half of what I asked for every time
Atmosphere: 1
Food: 1
Service: 1
This is the absolute truth. White customers were refused service by black employees on juneteenth. This is disgusting, and undeniable racism. This should not be tolerated. The staff should be fired, and this location should be shut down.
Atmosphere: 1
Food: 2
Service: 1
Ordered online using coupon paid for extra meat on 2 sandwiches didn't get extra meat on either sandwich nor did it look like the correct amount of meat for a regular sandwich(former sandwich artist)
Sandwich never correct online over several orders
Atmosphere: 1
Food: 1
Service: 1
This store constantly gets my order wrong or doesn’t put enough of the item in the sandwhich. My last sandwhich I was missing tuna lol
Atmosphere: 4
Food: 3
Service: 3
I got employee who acted like it was an inconvenience making my sandwich. Didn't hear when said to make it a meal and had to re ring it up..the other employee did apologize for her actions..
Atmosphere: 4
Food: 5
Service: 4
I went here to try the new Doritos foot long nachos and was told that it couldn't be changed or added to, even with an upcharge for what I wanted. How can a place thats known for making food the way people want it, now be unable to do that. What a waste of my time. I won't be back. It's no wonder subways always seem empty.
Atmosphere: 1
Food: 1
Service: 1
Staff is incredibly rude and made the sandwiches a complete mess. They seemed annoyed they have to work.
Food: 1
Service: 1
They were extremely rude to the customers me being one they don't know how to make a sandwich my cheese was thicker than my meat 😮💨
This location has had some majors ups and downs lately on quality and more then once now ive gotten the wrong things on my order when using the drive through.
I went back to try this place again and 20 minutes for the pathetic attempt at a sandwich they gave me literally made me angry. Never again
Restaurantji Recommends
Worst subway for service. They never have enough staff to handle inside, the drive through, and online orders. Every time I order online ahead, I still have to wait in line just to find out they didn’t even know they had an online order. Then wait while they make it in front of me anyways. Happens every time to me. Today I noticed there was no line inside, so I decided to go inside to take advantage of the 6.99 deal, just to be told I had to order online and wait for it to come through. No thank you. Not going through all that mess again. If you can’t handle online orders don’t take them.
Atmosphere: 1
Service: 1
I cannot give this subway zero reviews, the subway on Kings Highway has the most rudest worker ever in the world. Her manager completely ignored her rudeness her lack of anything you could think of to the human race. If she doesn’t like doing her job, she shouldn’t be working there . We walked in patiently we order our sandwiches say we’re gonna get three combos get all the way to the end in the process she doesn’t follow the directions that I ask. She doesn’t do what I ask. I literally was a tuna, fish and mustard with some cheese we’re gonna make it three combo meals, she proceeds to bring us up for three sandwiches separate three drinks separate three chips separate total order was $50 . Even in Missouri, where it is expensive, it should not have came to $50 if she had ring it up properly I ask her why is $50 for three combos it should be more than 35 - 40 tops. She proceeds to look at the register look at me and say I don’t know. Manager comes over just as rude. I believe she was the manager. I don’t even know can you tell me why so she starts reading for seven dollars for chips seven dollars for sandwiches and I’m like it’s supposed to be a combo meal where it all comes in one price does not not 7777 I will never go to Subway ever again the absolute worst subway and if I could give them zero stars, I would.
Atmosphere: 1
Food: 1
Service: 1
Rude workers
Atmosphere: 1
Food: 1
Service: 1
I order two sandwiches online on Halloween. I waited plenty of time for my sandwiches, because I assumed they were busy. I picked up my order, got home and realized that my sandwiches were made very poorly. Lacking toppings and meat on both of my sandwiches. I tried to eat my sandwich, and it just wasn’t what I ordered. I ordered the most amount of spinach that you can on the app, and I received hardly any. I only got 4 cucumber slices on a footlong sandwich. I also had barely any sauce. I didn’t order light anything. My other sandwich, for my husband, lacked meat and mayo. He ate his, but was displeased. I couldn’t eat my sandwich the way it was, so I returned to the store. I was just wanting my sandwich remade, because of it being a holiday I understand mistakes happen, things get overlooked. The manger who helped me, Ross, was so kind and very quickly solved my issue. Not only did Ross remake my sandwich, but he gave me a refund for both of my orders. He represents great customer service, exemplary character, and was very kind throughout the whole process. The sandwich that he remade was absolutely perfect as well. Thank you again, for correcting this mistake. I am very grateful.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: The Hotshot Italiano, Oven Roasted Turkey & Ham, Oven Roasted Turkey, Black Forest Ham, Grilled Chicken
Walked in, clearly heard door notification, waited and no one came forward. Walk over to look in back, saw employee going through her purse collecting change…..another employee went up to her and was on her phone. A third employee came and waited on me. I was there when this happened to another customer about 10 minutes later. She spoke up “ Hello?” The third employee came out and served customer, when clearly the 1st employee was my view on her phone…….And they Actually ASK FOR A TIP??
Food: 4
Service: 1
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