The owner/manager of this restaurant is incredibly rude. They double charged my credit card and he insisted that it wasn’t his fault. He went as far as to say that Bank of America was running a scam when I showed him my bank statement. It took me two phone calls and a visit to the restaurant to get my $37 double charge refunded.On top of that my original order was missing the sauces on the chicken. Basically just plain fried chicken.Save yourself the headache and order from somewhere else.
Dustin Greer
I wish I could give this place 0 stars. Waited for an hour and a half and food was cold upon delivery. I called up to get some new food and they just wanted to argue with me about how “it wasn’t just sitting around sir.” Ok ? just bring me some fresh food? No sir, we can just comp it on the next order. Needed new management!
Mike Willis
You know how when you call in an order from any Chinese restaurant and they say 10 minutes? Well I waited 45 minutes for 2 orders of fried rice, an egg roll and burnt crab rangoon. Cost $30.
Webster Dyer
My favorite Chinese takeout in St. Charles
Rauchel Steele
Good food .
Shelley Gowen
Very expensive I mean higher then all in the area. not that great for the cost.
Joe Simmons
Terrible, never had orange rice from a fried rice restuarant, if you all need help, let me know, you have my info from this review.
Marco Avina
They have the bets hot braised por and there is not comparison with their delicious White rice.
Brandalyn Jarvis
This was my first time ordering here. I ordered $99 worth of food after the tip. One of the things I ordered was crispy shrimp. It was rock hard. Couldn't bite through it without hurting my teeth. Also ordered stick chicken. It was as tough as gas station beef jerky. I'm a server in an Italian restaurant. I HATE complaining about food and will avoid at all costs. But I spent $99 on Chinese food that I couldn't eat and I needed to say something. My husband called and politely asked if we could get a refund on the inedible portion of the meal we ordered. The manager told my husband that if we wanted better food we should order from a better restaurant and pay $250 for food. He told us we paid for the quality we got. He was hard to understand but what we could understand was incredibly rude. Never in my life has a manager of a restaurant said something like that to me. The employee working the phones was much more kind and polite. They refunded the price of the shrimp for us but not anything else. I will never order from Hunan House again. The food I could eat was bland at best. Very basic. Nothing special. Don't order here
Adam Baer
A+ Newer owner. Super nice. Passionate cook, great food. Give them a try if you havn't been there in a while.
Maybe it was an off night...ordered the appetizer sampler "BoBo sampler". Shrimp was so over fried I couldn't even bite through them. Won ton and egg rolls were the same. Only part of the egg roll that was edible was the bite in the middle. And at $14 I feel pretty ripped off. I also ordered the 6pcs chicken wings. Not what I was expecting but perfectly cooked and tasty.Being a bit on the pricey side when it comes to Chinese takeout I was expecting a little better.
Steve D
Had the garlic chicken for lunch. Really good, 5 star taste but small amount of chicken for the cost.
Danielle Ziegler
This is the best place in the country by far!!! We have eaten at a lot of places across the country and nothing compares to Hunan House!!! We are so happy to be back we can have great Chinese food again
Adam Graves
Had take out from Hunan House and we loved everything we ordered. Service was good, food was tasty. Will come back soon.
Andrew Manley
Hunan house is always great, and they know and appreciate their regulars. If you are looking for Chinese food near 5th street i highly recommend it!
The owner/manager of this restaurant is incredibly rude. They double charged my credit card and he insisted that it wasn’t his fault. He went as far as to say that Bank of America was running a scam when I showed him my bank statement. It took me two phone calls and a visit to the restaurant to get my $37 double charge refunded.On top of that my original order was missing the sauces on the chicken. Basically just plain fried chicken.Save yourself the headache and order from somewhere else.
I wish I could give this place 0 stars. Waited for an hour and a half and food was cold upon delivery. I called up to get some new food and they just wanted to argue with me about how “it wasn’t just sitting around sir.” Ok ? just bring me some fresh food? No sir, we can just comp it on the next order. Needed new management!
You know how when you call in an order from any Chinese restaurant and they say 10 minutes? Well I waited 45 minutes for 2 orders of fried rice, an egg roll and burnt crab rangoon. Cost $30.
My favorite Chinese takeout in St. Charles
Good food .
Very expensive I mean higher then all in the area. not that great for the cost.
Terrible, never had orange rice from a fried rice restuarant, if you all need help, let me know, you have my info from this review.
They have the bets hot braised por and there is not comparison with their delicious White rice.
This was my first time ordering here. I ordered $99 worth of food after the tip. One of the things I ordered was crispy shrimp. It was rock hard. Couldn't bite through it without hurting my teeth. Also ordered stick chicken. It was as tough as gas station beef jerky. I'm a server in an Italian restaurant. I HATE complaining about food and will avoid at all costs. But I spent $99 on Chinese food that I couldn't eat and I needed to say something. My husband called and politely asked if we could get a refund on the inedible portion of the meal we ordered. The manager told my husband that if we wanted better food we should order from a better restaurant and pay $250 for food. He told us we paid for the quality we got. He was hard to understand but what we could understand was incredibly rude. Never in my life has a manager of a restaurant said something like that to me. The employee working the phones was much more kind and polite. They refunded the price of the shrimp for us but not anything else. I will never order from Hunan House again. The food I could eat was bland at best. Very basic. Nothing special. Don't order here
A+ Newer owner. Super nice. Passionate cook, great food. Give them a try if you havn't been there in a while.
Restaurantji Recommends
Maybe it was an off night...ordered the appetizer sampler "BoBo sampler". Shrimp was so over fried I couldn't even bite through them. Won ton and egg rolls were the same. Only part of the egg roll that was edible was the bite in the middle. And at $14 I feel pretty ripped off. I also ordered the 6pcs chicken wings. Not what I was expecting but perfectly cooked and tasty.Being a bit on the pricey side when it comes to Chinese takeout I was expecting a little better.
Had the garlic chicken for lunch. Really good, 5 star taste but small amount of chicken for the cost.
This is the best place in the country by far!!! We have eaten at a lot of places across the country and nothing compares to Hunan House!!! We are so happy to be back we can have great Chinese food again
Had take out from Hunan House and we loved everything we ordered. Service was good, food was tasty. Will come back soon.
Hunan house is always great, and they know and appreciate their regulars. If you are looking for Chinese food near 5th street i highly recommend it!
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