Salad had hair in it and food was not very good. Prices higher also with limited menu. This used to be a favorite of ours but will not be back.
Atmosphere: 3
Food: 1
Service: 4
Doddie Swinea
I ordered the steak sliders. Disappointed little to no cheese. Steak was tough and lots of grisel.
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: The Pub Burger
Akiba Momoro
Kathy was wonderful on my wedding night. We had a loss in the family the same night and she was both understanding and a wonderful bartender. Please give her a raise
Atmosphere: 5
Food: 5
Service: 5
Crystal Minchew
Food was delicious, service was great. Our waitress was tentative and on point. Kept drinks filled and checked in periodically. Atmosphere was nice, games playing on TV's and able to have a conversation.
Atmosphere: 5
Food: 5
Service: 5
ken lukowski
Love sitting out on this patio, food is great, good selection of beer and basic cocktails. Have been greatly disappointed by the lack of Irish whisky I. What I would call an Irish pub. Get a few decent bottles like Red Breast, Slain, Sexton, Middleton, Green Spot. When I go to what I would co sided an Irish place, I expect to find something besides Jameson…
Atmosphere: 5
Food: 5
Service: 5
Dale
Classic main Street St. Charles pub and grill experience. There's something always special about a rustic Irish pub and this place doesn't miss.
Atmosphere: 5
Food: 5
Service: 5
Kyle Dixon
The fish and chips was awesome and the burgers looked great!
Atmosphere: 4
Food: 5
Service: 5
Tim Radosevich
Went there on a Saturday afternoon with a party of 5 around 2pm. They were busy but not packed. Stood at hostess stand for almost 10 minutes without a host being there. Multiple employees saw us standing there but no one acknowledged us. Host finally showed up. No apologies for our wait. We were seated in the vault. Only table in there. After sitting another 10 minutes, waitress finally said she would be right with us. Waited another 10 minutes and finally just left. Walked right by our waitress on the way out and she didn’t even say anything. This was the second time we received poor service at this location. We will not return.
Service: 1
vonda habsieger
The place is wonderful has quick service. Awesome waitresses with a fun and cheerful attitude. And the food is delicious 😋 they also have and outdoor patio. So you could have your order on the patio or inside the lobby I would prefer the patio especially on a nice night and they play live music. So eat drink and be merry and have a great time I did 😊
Atmosphere: 5
Food: 5
Service: 5
Joe Smith
Food was very expensive/sub par and the service wasnt good either. Honestly there are way better options on main street for a fraction of the price id check around!
Bartender was so sweet. Loved her. We were in the downstairs. Enjoyed everything
Atmosphere: 5
Food: 4
Service: 5
Diane Hughes
We stopped into this pub during a girls’ weekend in St. Charles on September 6 around 7 PM, looking forward to a fun, casual dinner. The sign said “Seat Yourself,” so we did. Since there were six of us, we pulled two 4-top tables together so we could sit as a group. Shortly after, a server came over and told us this was a fire hazard. We completely understood and immediately moved them back to their original position without any issue.
We then asked if it would be okay to bring a couple of chairs over so we could all sit around one 4-top table. The tables had heavy umbrella bases underneath, and while moving one back just a few feet to its original spot, the umbrella pole came out of the base. One of our group quickly bent down to fix it. At that point, the server made a very sharp comment: “This is exactly why we don’t move tables.” The tone was not friendly or understanding.
We were left feeling uncomfortable and unwelcome. We even overheard the server speaking to other customers about us as we left. That was the deciding factor for us—we chose not to stay and eat.
I understand restaurants have policies for safety and furniture, but the sign says Seat Yourself and nowhere does it mention not moving tables or chairs. A simple, polite conversation would have gone a long way in making us feel welcome instead of embarrassed.
I tried to contact management through the website to share this feedback privately, but there was no email option. I hope this review reaches someone who cares about the guest experience because we were really looking forward to this stop and left disappointed.
Atmosphere: 1
Food: 1
Service: 1
Nicholas Kuda
Nice Patio area but a note to the wait staff. If you hate your job, please find something else. Other than that. the food and drinks were good.
Sarah King
The food and service is always outstanding!!
Atmosphere: 5
Food: 5
Service: 5
Melissa Besand
Took a while for server to come and a bit pricey but food was delish!!!! Will be back
Salad had hair in it and food was not very good. Prices higher also with limited menu. This used to be a favorite of ours but will not be back.
Atmosphere: 3
Food: 1
Service: 4
I ordered the steak sliders. Disappointed little to no cheese. Steak was tough and lots of grisel.
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: The Pub Burger
Kathy was wonderful on my wedding night. We had a loss in the family the same night and she was both understanding and a wonderful bartender. Please give her a raise
Atmosphere: 5
Food: 5
Service: 5
Food was delicious, service was great. Our waitress was tentative and on point. Kept drinks filled and checked in periodically. Atmosphere was nice, games playing on TV's and able to have a conversation.
Atmosphere: 5
Food: 5
Service: 5
Love sitting out on this patio, food is great, good selection of beer and basic cocktails. Have been greatly disappointed by the lack of Irish whisky I. What I would call an Irish pub. Get a few decent bottles like Red Breast, Slain, Sexton, Middleton, Green Spot. When I go to what I would co sided an Irish place, I expect to find something besides Jameson…
Atmosphere: 5
Food: 5
Service: 5
Classic main Street St. Charles pub and grill experience. There's something always special about a rustic Irish pub and this place doesn't miss.
Atmosphere: 5
Food: 5
Service: 5
The fish and chips was awesome and the burgers looked great!
Atmosphere: 4
Food: 5
Service: 5
Went there on a Saturday afternoon with a party of 5 around 2pm. They were busy but not packed. Stood at hostess stand for almost 10 minutes without a host being there. Multiple employees saw us standing there but no one acknowledged us. Host finally showed up. No apologies for our wait.
We were seated in the vault. Only table in there. After sitting another 10 minutes, waitress finally said she would be right with us. Waited another 10 minutes and finally just left. Walked right by our waitress on the way out and she didn’t even say anything. This was the second time we received poor service at this location. We will not return.
Service: 1
The place is wonderful has quick service. Awesome waitresses with a fun and cheerful attitude. And the food is delicious 😋 they also have and outdoor patio. So you could have your order on the patio or inside the lobby I would prefer the patio especially on a nice night and they play live music. So eat drink and be merry and have a great time I did 😊
Atmosphere: 5
Food: 5
Service: 5
Food was very expensive/sub par and the service wasnt good either. Honestly there are way better options on main street for a fraction of the price id check around!
Atmosphere: 3
Food: 2
Service: 1
Restaurantji Recommends
Bartender was so sweet. Loved her. We were in the downstairs. Enjoyed everything
Atmosphere: 5
Food: 4
Service: 5
We stopped into this pub during a girls’ weekend in St. Charles on September 6 around 7 PM, looking forward to a fun, casual dinner. The sign said “Seat Yourself,” so we did. Since there were six of us, we pulled two 4-top tables together so we could sit as a group. Shortly after, a server came over and told us this was a fire hazard. We completely understood and immediately moved them back to their original position without any issue.
We then asked if it would be okay to bring a couple of chairs over so we could all sit around one 4-top table. The tables had heavy umbrella bases underneath, and while moving one back just a few feet to its original spot, the umbrella pole came out of the base. One of our group quickly bent down to fix it. At that point, the server made a very sharp comment: “This is exactly why we don’t move tables.” The tone was not friendly or understanding.
We were left feeling uncomfortable and unwelcome. We even overheard the server speaking to other customers about us as we left. That was the deciding factor for us—we chose not to stay and eat.
I understand restaurants have policies for safety and furniture, but the sign says Seat Yourself and nowhere does it mention not moving tables or chairs. A simple, polite conversation would have gone a long way in making us feel welcome instead of embarrassed.
I tried to contact management through the website to share this feedback privately, but there was no email option. I hope this review reaches someone who cares about the guest experience because we were really looking forward to this stop and left disappointed.
Atmosphere: 1
Food: 1
Service: 1
Nice Patio area but a note to the wait staff. If you hate your job, please find something else. Other than that. the food and drinks were good.
The food and service is always outstanding!!
Atmosphere: 5
Food: 5
Service: 5
Took a while for server to come and a bit pricey but food was delish!!!! Will be back
Atmosphere: 5
Food: 5
Service: 3
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