McAlister's Deli
1598 Country Club Plaza Dr, St Charles
(636) 946-8772
Recent Reviews
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I've never been in until a couple days ago. The staff was very friendly and hard working. They made the order impressive ly quick and one item was missing but they fixed it before I even could ask. š šš½
Atmosphere: 5
Food: 5
Service: 5
8/30/2025 7:49pm order for choose 2 chicken salad and spud with choose 2 bacon spud and cup country potato. I asked three times at our table as employee brought out orders. First told it would be 10 minute wait, then they brought out whole large plain potato on a plate. Then brought out 1/2 chic salad and another plain potato but no butter or sour cream. Went up to counter to ask about order again. I told the missing order to employees 3-4 times. Never did get soup or bacon cheddar spud. Asked for refund and only got missing order refunded. Then asked for entire refund because my mom had to eat her cold food. They put the soup on order window then spilled it across the window when I said I wanted a refund. I didnāt get any food I ordered. I did get a tea I ordered. I asked for manager and it was the girl who refused to tell me her name. Then I said to another employee to give me her name and he said she is K**** w*****. Then refunded my missing food at 8:27pm then voided my entire order at 8:29pm. I called your corporate number at 8:30pm and no one available except Monday to Friday. I will call Tuesday since Monday is Labor Day holiday. I am also sending this message now for response. Iām very certain they were 8 people working who could not make a cup of soup in 30 minutes when repeated the order 4 times. Iām very certain this is all on camera.
Atmosphere: 1
Food: 1
Service: 1
Love this place good food friendly staff
Atmosphere: 5
Food: 5
Service: 5
Donāt go to this McAlsters on hwy 94- they used to offer veteran discounts and suddenly now they DONāT. Thatās the thanks the veterans get for their service. If you have to have this food, go to a different location. The manager there is not a nice person.
Atmosphere: 1
Food: 1
Service: 1
We were disappointed with our recent visit. The service was slow. It took too long for the food to get to our table. When the food arrived, it was barely warm. The butter didnāt melt on my potato. It had been like it set for a little while before it brought to our table. Overall, it was a frustrating experience and we will not be returning any time soon
Atmosphere: 4
Food: 1
Service: 3
My daughter and I came here to have lunch. The young man who took our order was Anthony. He was very polite and kind. When we got to the screen where it asks for a tip (I always feel weird with those because I feel bad if I donāt do it), he said ājust press the xā. Iāve never had that happen before. He was very conscientious, always looking for things that needed doing. I am a high school teacher and that is a quality I hope for my students to have. I highly recommend this McAllisterās especially when Anthony is working. š
Atmosphere: 5
Food: 5
Service: 5
Great food. Be patient with new employees.
Atmosphere: 5
Food: 5
Service: 5
Food is good but slightly expensive
Atmosphere: 5
Food: 5
Service: 5
Placed a to go order. They messed up both my orders. While I was waiting for my food, there was an employee pre packing the pickles. Watched him rub his face and wipe his nose with the gloves on and then go right back to the pickles with the same gloves. To top it off, he went to the bathroom, came back with no gloves and continue packing the pickles.
Atmosphere: 1
Food: 3
Service: 1
Very friendly staff! Good food, fair prices. Good menu selections. Also, food came quickly. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broccoli Cheddar
Restaurantji Recommends
Today I ordered to go and was waiting for my food and a worker walked up to me and gave me the wrong to go order. I didnāt realize till i was all the way in chesterfield. I was the only one waiting at the to go tables, so i dont know how it could have been that confusing to get to the right person. Just frustrated that i spent 40 dollars on food I didnāt even order. But i suppose mistakes do happen.
But If someone can make it right and if i could get a refund in cash (because thats what i paid in) that would be great! I cannot make it today but i can provide the receipt when i am back in the area. Thank you.
I tried to ask a question about a menu item and she was so focused on her computer she wasnāt comprehending or *listening to what I was asking? We went round and round about what I was trying to order. Just never mind! Lol then when she told me my total it was double what it was supposed to be and she couldnāt explain why?
Introduced my brother and sis in law to replace Panera - they loved it. Said they wished there was one where they live. McAlister's has something for everyone and always refreshing and filling.
Atmosphere: 5
Food: 5
Service: 5
Walk in - roll out
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tortilla
Was in town for work and the girls recommended McAllister's. I had a choose 2: veggie spud and sw chicken and avocado salad. It was amazing! And the sweet tea is the best I've ever had. Now if they could open in my town!
Food: 5
Service: 5
Recommended dishes: Salad, Veggie Spud
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