McAlister's Deli

1598 Country Club Plaza Dr, St Charles
(636) 946-8772

Recent Reviews

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Owen Potter

I've never been in until a couple days ago. The staff was very friendly and hard working. They made the order impressive ly quick and one item was missing but they fixed it before I even could ask. šŸ† šŸ‘šŸ½

Atmosphere: 5

Food: 5

Service: 5

Chris Sander

8/30/2025 7:49pm order for choose 2 chicken salad and spud with choose 2 bacon spud and cup country potato. I asked three times at our table as employee brought out orders. First told it would be 10 minute wait, then they brought out whole large plain potato on a plate. Then brought out 1/2 chic salad and another plain potato but no butter or sour cream. Went up to counter to ask about order again. I told the missing order to employees 3-4 times. Never did get soup or bacon cheddar spud. Asked for refund and only got missing order refunded. Then asked for entire refund because my mom had to eat her cold food. They put the soup on order window then spilled it across the window when I said I wanted a refund. I didn’t get any food I ordered. I did get a tea I ordered. I asked for manager and it was the girl who refused to tell me her name. Then I said to another employee to give me her name and he said she is K**** w*****. Then refunded my missing food at 8:27pm then voided my entire order at 8:29pm. I called your corporate number at 8:30pm and no one available except Monday to Friday. I will call Tuesday since Monday is Labor Day holiday. I am also sending this message now for response. I’m very certain they were 8 people working who could not make a cup of soup in 30 minutes when repeated the order 4 times. I’m very certain this is all on camera.

Atmosphere: 1

Food: 1

Service: 1

Stephanie Coe

Love this place good food friendly staff

Atmosphere: 5

Food: 5

Service: 5

Leah Wolff

Don’t go to this McAlsters on hwy 94- they used to offer veteran discounts and suddenly now they DON’T. That’s the thanks the veterans get for their service. If you have to have this food, go to a different location. The manager there is not a nice person.

Atmosphere: 1

Food: 1

Service: 1

Robert HELTON

We were disappointed with our recent visit. The service was slow. It took too long for the food to get to our table. When the food arrived, it was barely warm. The butter didn’t melt on my potato. It had been like it set for a little while before it brought to our table. Overall, it was a frustrating experience and we will not be returning any time soon

Atmosphere: 4

Food: 1

Service: 3

Leslie Westbrook

My daughter and I came here to have lunch. The young man who took our order was Anthony. He was very polite and kind. When we got to the screen where it asks for a tip (I always feel weird with those because I feel bad if I don’t do it), he said ā€œjust press the xā€. I’ve never had that happen before. He was very conscientious, always looking for things that needed doing. I am a high school teacher and that is a quality I hope for my students to have. I highly recommend this McAllister’s especially when Anthony is working. 😊

Atmosphere: 5

Food: 5

Service: 5

April Isgilip

Great food. Be patient with new employees.

Atmosphere: 5

Food: 5

Service: 5

Asad Channar

Food is good but slightly expensive

Atmosphere: 5

Food: 5

Service: 5

Tyler Hollandsworth

Placed a to go order. They messed up both my orders. While I was waiting for my food, there was an employee pre packing the pickles. Watched him rub his face and wipe his nose with the gloves on and then go right back to the pickles with the same gloves. To top it off, he went to the bathroom, came back with no gloves and continue packing the pickles.

Atmosphere: 1

Food: 3

Service: 1

John Mahler (JEMstlouis)

Very friendly staff! Good food, fair prices. Good menu selections. Also, food came quickly. Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Broccoli Cheddar

Joseph Estrada

Today I ordered to go and was waiting for my food and a worker walked up to me and gave me the wrong to go order. I didn’t realize till i was all the way in chesterfield. I was the only one waiting at the to go tables, so i dont know how it could have been that confusing to get to the right person. Just frustrated that i spent 40 dollars on food I didn’t even order. But i suppose mistakes do happen.

But If someone can make it right and if i could get a refund in cash (because thats what i paid in) that would be great! I cannot make it today but i can provide the receipt when i am back in the area. Thank you.

Stacy

I tried to ask a question about a menu item and she was so focused on her computer she wasn’t comprehending or *listening to what I was asking? We went round and round about what I was trying to order. Just never mind! Lol then when she told me my total it was double what it was supposed to be and she couldn’t explain why?

Nathaniel Underwood

Introduced my brother and sis in law to replace Panera - they loved it. Said they wished there was one where they live. McAlister's has something for everyone and always refreshing and filling.

Atmosphere: 5

Food: 5

Service: 5

P B

Walk in - roll out

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Tortilla

Angela C

Was in town for work and the girls recommended McAllister's. I had a choose 2: veggie spud and sw chicken and avocado salad. It was amazing! And the sweet tea is the best I've ever had. Now if they could open in my town!

Food: 5

Service: 5

Recommended dishes: Salad, Veggie Spud

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