Chipotle Mexican Grill

Been there five times, all five times the order was incorrect. Asked to fix the order, she told me no we don’t do that. Burrito was thrown into my carry out bag unwrapped. Neighbor found a key ring in her bowl the other day. I give up, will travel out of town now if I need Chipotle.

Atmosphere: 1

Food: 1

Service: 1

Very disappointed… came at 9pm they didn’t have anything … out of steak, fajita mix, toppings… not even sure why they are open… management needs to look into that.

Atmosphere: 1

Food: 1

Service: 1

They ran out of food on a slow day, and They act like they’re rationing

Atmosphere: 1

Food: 1

Service: 1

Been eating here since it opened, an it's gone through many changes in staffing along the way. In the last 2 months, about 60% of the time they don't have food prepped during the normal lunch rush. They're always out of something whether it be meats(yes, plural) or rice. Some of the staff puts effort in, but when you're running a restaurant, the food and staff have to be good otherwise you have instances like this. Hopefully it gets better

Atmosphere: 2

Food: 5

Service: 2

2 simple things you all can do to make things better…. 1) learn how to fold a burrito. 2) GET the orders correct.

What a shame. The worse Chipotle I’ve ever been to, and it begins with the people.

Atmosphere: 1

Food: 1

Service: 1

Have gone to this location twice. First time had a bowl full of gristle and fat. The second time witnessed an older employee licking her GLOVED fingers while preparing an order at the drive through. Left my food and walked out. In general it was very dirty! There were plenty of staff doing nothing for it not to be clean. Good luck!!!

Atmosphere: 1

Food: 1

Service: 1

Every time I go though the drive-thru here they NEVER give you silverware even though I always order a bowl I only go through the drive thru because the service is soooo slow

I love Chipotle Burrito Bowls. Stopped by the Sedalia location and while the serving staff was great, the food was nowhere near as good as other locations. It tasted like no lime or salt was used in rice, fajitas tray was empty with a few dried leftovers, steak empty and chicken was burnt and dry.

Atmosphere: 3

Food: 1

Service: 5

Recommended dishes: Build-Your-Own Chipotle

I got a high protein high fiber bowl on way home from getting groceries after working a 10 hr shift. I had to wait over 10 minutes for my order. I get home to discover my chicken is burnt. I picked off most of it. If I ever come here again, I'll be sure to check my food before I leave. This was my first visit.

Atmosphere: 1

Food: 1

Service: 1

GM needs to be replaced ASAP. Placed my online order at 12:50. Pickup time was 1:00. Arrived at 1:13. Waited behind several cars. Pulled up to the window at 1:20. Employee informed me there were five orders ahead of mine, and that several employees had called in while others had walked out. Finally got my order at 1:43. I was missing the mild salsa. I’m assuming they ran out, but they didn’t mention anything to me. There is an apparent lack of urgency and organization among the staff. This has been a consistent issue. Sedalia was so excited to get a Chipotle, and it has been a huge disappointment. Replace managers ASAP. They do not know how to lead a team.

Atmosphere: 1

Food: 1

Service: 1

Always like to give benefit of doubt. New place, new workers.. understandable. But this is after several visits over past few months and it’s only worse than when they first opened.

Atmosphere: 1

Food: 1

Service: 1

I eat here because it's cheap and less expensive then any other fast food place in town but the staff is just incompetent, especially the lady who eats her own face off while making food in the drive through. the past 7 times ive went during the day she was always working and making the food and it's came out wrong. every. single. time. you want steak? to bad you're going to get chicken and them not even tell you they're out of steak. they never have any rice that's fresh. beans always taste like water. management doesn't seem to care at all and neither does the rest of the staff considering the inside is always disgusting with trash and food on the floors and tables. I can see why this chipotle has 2.5 stars. at this point I'll drive the 30 minutes to warrensburg to have a decent meal and get treated normally by staff.

Atmosphere: 1

Food: 1

Service: 1

I love chipotle and it’s about the only “fast food” I’ll eat but this chipotle is beyond horrible. Food pickup is always way past ordered time, they’re always out of something like chicken or chips. When they’re out of something, they just give you whatever they want in substitution and don’t tell you. Chipotle is where I get my lunch and I haven’t gotten a correct order in probably 7 or 8 times. I order the same thing every time and I get a different result every time. No chips, no cheese, no beans, ONE tortilla instead of 2, or no chicken even. A kids meal is 4 things which you would think would be simple. The inside of the store is always absolutely disgusting. The lady at the drive thru window is rude and pissed off most days. When I’ve gone inside I’ve had to walk out because the staff were having a meeting at the register and everyone was acting like we didn’t exist for 10 min. Horribly sad how this place has been run into the ground just as fast as it got put up.

Atmosphere: 1

Food: 1

Service: 1

Lucky I’m even giving this two stars. I’ve been enjoying chipotle since 2014 long before it ever came to Sedalia I’ve had some great experiences and food, especially in Notre Dame, Indiana, but this past Sunday, where it’s probably the worst most pathetic experience I’ve ever had at a chipotle in the 12 years. I have been spending my hard earned money there. On 2/15/26 @ 615pm my friend and I came to get a couple bowls while we still at the counter, waiting for at least a good five minutes to be acknowledged after being seen by staff. There was no brown rice no vegetables no black beans no steak no other chicken besides the Al Pastor and were informed that we would be waiting upwards of 20 minutes before anything else was ready for ordering on a bowl. When I contacted the manager the following day to express my dissatisfaction I was given every excuse under the sun no apology no offer to correct nor fix anything. Well, I definitely now understand why you have a 2.5 star review rating on your business. And the only reason why you’re not getting a one star from me is because of the young lady that was working the counter that night she was probably your best most professional employee you have.

Atmosphere: 1

Food: 1

Service: 2

Absolutely freaking delicious love the food