McDonald's

10805 St Charles Rock Rd, St Ann
(314) 922-1909

Recent Reviews

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Benito

Please managers pay attention to the workers, when someone says “thank you” make sure your employees with a smile said “you’re welcome” that’s way people like chick-fil-A more

Food: 4

Service: 1

Marvin McKelvy

10 minutes to get a black coffee. Interacting with the workers is like calling a help line if you know what I mean.

Woman working the drive through kept wiping her nose on her bare hand but she kept right on dishing up the hash rounds! 🤮

Atmosphere: 2

Food: 2

Service: 1

Scott Kress

Fast . Hot

Atmosphere: 5

Food: 5

Service: 5

Renonda Hooker

I went to this St. Ann location with my son and 3 of my grandchildren and ordered. This evening/night shift is waaaay different from the day/morning shift. After I asked, they told me everything was in my bags. I had a large order so I wanted to ensure I had our food. They young guys were standing there on their phones not paying attention to everything. Once I got home we were missing some of our food and 2 of my grandchildren were missing the sauces to their nuggets. My cookies were hard as if they were microwaved, one of the sandwiches were dry with nothing on them and we ordered a cheeseburger plain, ketchup only and it had pickles and onions. I called and no one answered after several calls. The morning shift is so much different. Food is right and the service is fast.

Atmosphere: 3

Food: 1

Service: 3

Davena Tucket

Very friendly service

Briana Long

Miserable rude employees threw my order at the counter

Kriston Ellis

Nice bathrooms

Atmosphere: 5

Food: 5

Service: 5

anna moruzzi

As we we're eating dinner there a man was in the dining room and going through the trash and eating and drinking what people threw away but the staff was so so

Atmosphere: 2

Food: 2

Service: 2

Karen Jones

Food was hot. However, I no longer eat McDonald's fries.

Atmosphere: 4

Food: 4

Service: 4

Carolyn Waters

Went through the drive-through to order food take so long french fries with cold

Food: 4

Service: 1

jerry mckenrick

I feel like if you work in an American business you should at least be able to read English. Handed me the wrong order and the ladies in there couldn’t read or speak English well enough to figure out which was the fight order.
This use to be “the good” McDonalds on the rock road now it’s equally as garbage as the other location. Dirty, poor service, long waits, and the language barrier makes it even more stressful.
They also have not been giving out the monopoly pieces.
Hope this place does better

Atmosphere: 1

Food: 1

Service: 1

Donna Vogt

This mcd has it together, keeps drivethru moving at crucial times, dependable accurate, and efficient with a smile.

Atmosphere: 5

Food: 5

Service: 5

Steve Williams

Top notch, consistent America fare. Clean restaurant, mostly drive through so the dining room was fairly empty at noon.

Atmosphere: 5

Food: 5

Service: 5

R T

It’s supposed to be a fast food, but not this one.
It will take forever till you get to speak to someone in the drive-through, and even longer to get your food plus you’re not gonna get your order right.
check your order twice before you leave the window otherwise you’re not gonna get what you’ve paid for and no one even the manager can help you out with the evening shift manager, Shelley I think her name blame it on the morning manager if you want to be solved.

Atmosphere: 1

Food: 1

Service: 1

Carlas Stewart

Food was ok staff was hardly polite forgot all my sauce had to go back in to get them this location always forgets something in the order and it takes longer than usual to order fries were also cold

Atmosphere: 2

Food: 3

Service: 1

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