Penn Station East Coast Subs

Clean lobby Bernard is amazing on the grill but it was hot really hot and they said the ac was out at the time and then than that great place to go get fresh hot food

Atmosphere: 2

Food: 5

Service: 5

Sorry, the food gave us all gas. The place was dirty.

Atmosphere: 1

Food: 1

Service: 3

I visited Penn Station a couple of days ago and placed a custom order. Unfortunately, I encountered some issues during my visit. It was around 9:30 PM, and the store was scheduled to close at 10:30 PM. However, the staff seemed unwilling to assist customers at that time and told them were closing, despite it being an hour before closing time.

When I requested more ranch, I was ignored multiple times and had to ask three times before receiving a response. Additionally, the ranch I was eventually given tasted old. I ended up feeling unwell the next day and even became sick.

I’m bringing this to your attention not to complain, but in the hopes that it can help improve customer service and food quality moving forward. Thank you for your time.

Atmosphere: 1

Food: 1

Service: 1

Ok ok I do understand that stuff has gone up but Penn Station is not gourmet food or special smoked meats it is a glorified subway,. I don't understand where the justify charging 20 dlls ror a sub and small fries. 20 dll will buy me a stake at Texas roadhouse or buffet. Bar at golden corral or a meal and drink at a Mexican restaurant. I'm sorry penn station you won't be seen any more of my money...

Atmosphere: 2

Food: 3

Service: 3

Delicious Italian sub

Atmosphere: 5

Food: 5

Service: 5

I ordered the large teriyaki chicken with extra teriyaki sauce, grilled onions but received the sandwich with no cheese, no teriyaki sauce o onions. Just dry chicken and bread. Not worth the $15 I cost. I will not be back as this has happened numerous times to some degree. Worse Penn Station location period. Dirty and rude

Atmosphere: 1

Food: 1

Service: 1

We love it here. Please keep the coupons coming though bc you are not cheap and affordable.

Okay, first thing....Buy their Fries!! The best fries hands down. I don't eat fries, but I make an exception for theirs. Food preparation is a little slow because they make it for you with care.

My orders are always right and hot to eat. No complaints with this location. I usually come in the morning when I do come. And convenient by my business.

Worth the extra drive & money

We were in the area and we stopped in. The dining area was spotless! The workers were so friendly and even helped recommend a new sub to try! The food was absolutely delicious! I have a Penn station closer to my house but I can see myself driving a bit out of the way for the experience of this St. Charles Rock Road location! Not to mention the music selection was also great!

Always pleased with my delivery orders from this store. They pay attention to details! Love the various subs, never had a bad experience here. Cookies are great!

It was too expensive for a sandwich. Fries are $4.00.

The night shift crew, real respectable. Excellent service plus I would rather go there in the evening. Good taste better than in the day time

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Philly

I ordered carry out. I've eaten at other penn stations. There was only one employee working at lunch time . My food was disgusting. It was clear the grill hadn't been cleaned because I thought they used a spicy mayo, based on color. Discovered it was off color and filled with black specks from the grill. This location desperately needs employees. One person can't be expected to handle an entire restaurant. Only two people dining, as well. Completely abnormal. The poor woman working was incredibly nice and very friendly.

Atmosphere: 1

Food: 1

Service: 5