A&W Restaurant

3788 Elm St, St Charles
(636) 493-9268

Recent Reviews

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Jimmy Fish

they lock it up before closing time.

Atmosphere: 1

Food: 1

Service: 1

S Ross

Food was nice and hot and root beer float was delicious! Chicken and waffle was a very small serving.

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Root Beer Float

SweetRebelLove Mi Amor

For the busiest time of the day, there was 3 ppl working and I just want to give a shout out to Regina. She was killing it. Very Patient. Kind. And Definitely works great under pressure. She was taking orders indoors and drive thru & did a TREMENDOUS Job all with a Smile. I will definitely come back.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Curds, Root Beer Float

Donald DeShone

Trash compared to the other A&W in the area. Even went back a second day just incase i went on a bad day. Non of the garden stuff on burgers were fresh.

Atmosphere: 3

Food: 1

Service: 5

Recommended dishes: Papa Burger

Dorrie Rapp

The entire restaurant is so dirty. Mold on the floor tiles. Smells bad. Young man that took our order was great.

Atmosphere: 1

Service: 5

Google User

The floors were sticky, and none of the tables were clean

The disturbing thing, though, was the nastiness allowed in the food prep area. There was a guy using a weed eater and a leaf blower in the parking lot. He was filthy. Out in the lot, he unsafely left things just wherever for people to trip over and step on. Then, he came into the restaurant, all filthy dirty with oil and gas on him, walked into and through the food prep area, grabbing whatever he wanted, basically contaminating everything he touched. This could make people very sick. The staff acted as if this was totally normal. The nasty guy went through the entirety of the food prep area. Virtually everything in the food prep area was contaminated. I wonder what other nasty practices this establishment practicrs. This place needs to have its food rating changed to an F, and should be shut down. All current managers should be fired.

Atmosphere: 1

Food: 3

Service: 3

Katie Dalzell

I ordered an online order for pick up. Once I arrived to my destination to look in my bag it was missing a sandwich. When I called to get a refund or store credit (since I could not return to the store) they said they could not and would not give me a refund or credit over the phone. They said I would have to return to the store the next day to talk to a manager. Unfortunately this wouldn’t work out with my schedule to stop back in. It’s just a $6.00 sandwich, not much of a big deal. But I don’t want to interact with bad customer service again.

Atmosphere: 3

Food: 4

Service: 1

Khlobo

The food was good the service was good and it was clean

Atmosphere: 5

Food: 4

Service: 5

Carmen Crosier

They have definitely gotten better. The food was always great but the floor and table tops were always sticky or greasy. It’s a vast improvement from the last time I was in.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Onion Rings, Bacon Double Cheeseburger

Kev Cart

ABSOLUTELY LOVED the root beer float; because the root beer is made from scratch in St Charles with pure cane SUGAR!-

Atmosphere: 5

Food: 5

Service: 4

Alex Hill

Yummy! Love the grilled chicken sliders. Good service

Atmosphere: 3

Food: 5

Service: 5

Harry

Over all we had a great time and the cashier was friendly and helpful thank you.

Lucinda Klock

Food was disgusting .. nasty dirty inside which I didn't notice until I had ordered. The young man work in the counter was it's only positive thing

Ryan Blessing

Went to Wendy's 1st. Sat in the drive-thru for 20 minutes and drove off. Stopped by here and had a much better burger in a quarter of the time. Thanks!

TODD BROWN

Was as expected

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