Domino's Pizza
2181 Droste Rd, St Charles
(636) 723-0150
Recent Reviews
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If you can't get it together, limit the orders.
Atmosphere: 2
Food: 4
Service: 2
Food tastes good but every time I order from here, the app indicates a wait time of less than half an hour but it takes an hour to an hour and a half to get delivered. Just disappointing to experience every time.
Not ideal for pineapple topping but rest is good.
Atmosphere: 5
Food: 5
Service: 5
Manger was rude and he hung up on me two times and never recent my order back out. I am going to make sure my job never orders from this location again.
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
This dominos gets bogged down on weekends but they do a good job keeping up. You might have a longer wait time but that is to be expected during high traffic times
Atmosphere: 5
Food: 5
Service: 5
I haven't ordered domino's in a long time due to quality from this location. Decided to give them another chance. It was a mistake. While delivered fresh and hot. My Pasta dish was 1/2 full, bread Twists tasted okay but were bread lumps. The Pan pizza was terrible. All the cheese pooled in the center. Why call it a pan pizza, it was a pizza bowl.
Food: 1
Service: 4
Food was delicious, employees were friendly but the app was deceitful.
Atmosphere: 5
Food: 5
Service: 5
Placed an order for Pizza, specialty chicken and a sandwich for delivery around noon on Saturday, got the food and it was all underdone so tossed it. Called the store but system was down so no refund and to call back later when the system was back up. Called 16 times between Saturday and Monday and no one picked up the phone. Visited the store in person and was given another number to contact that's their ownership to get a refund. Overall a horrible experience and just want my money back so I can no longer order from here.
Food: 1
Service: 1
It’s almost impressive how utterly incapable this location is of fulfilling even the most basic tasks, like making a pizza or delivering it correctly. The staff appears to lack any sense of urgency, competence, or attention to detail.
After placing my order, I eagerly waited for what I can only describe as a travesty of a pizza. It was not what I ordered, two sizes smaller, and cold. Far from what I had paid for. When I tried calling to resolve the issue, they refused to answer the phone entirely. I tried multiple times over the course of the evening, to no avail.
This is not a one-off incident either; it seems to be their standard operating procedure. I understand mistakes happen, but the complete lack of accountability and basic customer service here is unacceptable.If you’re looking for pizza, save yourself the frustration and go literally anywhere else. This Domino’s has mastered the art of being consistently terrible.
Forgot toppings. One of the pizzas was inedible and very disgusting. Not sure what was going on. I have ordered from here plenty and this is the worst experience I've ever had.
Atmosphere: 1
Food: 1
Service: 4
Restaurantji Recommends
During our staycation at the hotel, the food service was unfortunately unavailable due to a storm and reduced staff availability. While this was understandable, we decided to order from Domino’s. Thankfully, Rob, the only employee available at the time, went above and beyond. Despite managing multiple orders for pickup, he was incredibly kind and accommodating, ensuring we were taken care of. We truly appreciate Rob’s dedication to serving others, especially during challenging circumstances like this. Thank you, Rob!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Cheese Pizza
Waited over 40 minutes just for them to cancel my order with no explanation. Less than 3 miles away.
Atmosphere: 1
Food: 1
Service: 1
I ordered food and they canceled it with out giving me an explanation and then I called 5 times and waited on hold for 6 min each time and they never answer mind u this was at 11:20 pm 40 min before they even closed
Service: 1
Good luck getting anyone on the phone when they get your order wrong. Also dont bother making changes to your order because they wont read it and youll get what they send. The pizza was folded in half when we got it from the driver that turned around twice and ended up 15 minutes late with the excuse of needing to get gas ( get that between runs not during ) and also the garlic knots which we got 4 of and then 1 big undercooked hunk of bread. Merry Christmas to you too guys. This is why no one pre-tips in case youre wondering.
Atmosphere: 2
Food: 3
Service: 1
Very long wait ,Rude female manager, cold food .excuses that don't add up came for pizza they also lied . Full of drama all people want is pizza not all the issues the store and customers service come with .
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
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