Dunkin'
1211 S 5th St, St Charles
(636) 493-6363
Recent Reviews
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Is there a negative amount of stars? Not being able to speak English or not understanding how their own system works is insane, Welcome to business in our current times.
Drove through for a medium hot coffee with cream and the person at the drive-tru window was the nicest person I encountered all day. Thanks!!
Atmosphere: 5
Food: 5
Service: 5
Hope the guy is happy with the 5 dollar tip he gave himself. I definitely did not give a 5 dollar tip on a 4 dollar order.
Rude! She seemed to want to argue about everything. We wanted a meal, but wanted to pay the difference for our drinks, she wouldn't do that. We canceled that order and tried again. it was free cup day it started at 10 AM. It was exactly 10AM, she told me it didn't start until After 10AM. When we finally pulled up to the window I paid and she told me my order didn't qualify for a free cup. At this point, I was through. I asked for a refund. Now she wanted to give me the cup, I said no Thank you, I'll take my money back and go elsewhere. Won't be returning to this Dunkin.
Atmosphere: 1
Food: 1
Service: 1
Drinks in the cooler by the door expired, wrong food, missing items, it seems as though there’s a communication issue or language barrier. Reminds me a lot of the ihop at Cave Springs. Don’t waste your time or money.
Atmosphere: 3
Food: 1
Service: 1
The staff here is always very nice! They recommended a flavor add to my coffee last time that I loved! Their food is always good too!
Atmosphere: 5
Food: 5
Service: 5
I go there all the time. Always a good experience.
Atmosphere: 5
Food: 5
Service: 5
We spent $35 there yesterday, the donuts in the case were all labeled wrong, so I was pointing to the donuts I wanted and reading the sign, because they were all labeled wrong I got a dozen donuts that I did not order or want. I also ordered 2 coffees off their menu and they didn't even know what one of them was and gave me who knows what, but it was basically black coffee with caramel in it. I completely wasted $35 and will never go back
Atmosphere: 2
Food: 1
Service: 1
Their drive-thru menu board had no reference to donut flavors, which was unintentionally funny to me. Great donuts!
Atmosphere: 4
Food: 5
Service: 5
The employees don't speak English very well, not judging but still need some work. The food was really tasty 😋 the coffee was okay but didn't realize the espresso was going to be as strong as it was
Atmosphere: 4
Food: 4
Service: 3
Restaurantji Recommends
always like this location! friendly & quick!
Clean and great service!
Atmosphere: 5
Food: 5
Service: 5
I come to this location all the time came in last night At 6:50 and was told that they were closing in 10 minutes and had nothing but lemonade and iced coffee. I wanted hot chocolate after going sledding do better.
Service: 1
I stop here almost every morning and they're always kind and efficient!
Atmosphere: 5
Food: 5
Service: 5
They even had peanut donuts!
Atmosphere: 5
Food: 5
Service: 5
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