I had a terrible experience at Sonic Yesterday. From the moment I pulled up to the drive-thru, the employees were rude and unprofessional. The person taking my order barely acknowledged me and seemed annoyed the whole time. When I asked to review the menu for one minute, I was met with no reply from the employee. Approximately 15 seconds later, the worker replied “ma’am can i just get your order…”.
When I received my items, it was okay. I pulled to the window and the employee simply said my total and then just gave me my items and didn’t say a word. I said thank you and then got the window slammed in my face. It's clear that customer service is not a priority here. I won’t be returning to this Sonic location anytime soon.
Atmosphere: 1
Food: 3
Service: 1
Kelly Mayer
I think they forgot something…
Jacob LeBlanc
Hours on the website and Google say open until 9pm. I placed a mobile order and arrived at 8:40pm to all the lights off and no one taking orders at the drive thru.
Atmosphere: 1
Food: 1
Service: 1
David Bush
The facility and grounds are in poor repair. The tea was sour. Everything else we had was good. The service was fast and friendly.
Atmosphere: 3
Food: 3
Service: 5
kailin
whoever was working thursday morning 1pm on july 25th needs to go immediately. so rude if i see her again she’s catching a fade
Service: 1
Rose Armstrong
They need to replace the drive through speaker, I just feel bad for them cause I know if they sound garbled I must sound horrible. No wonder it takes them a bit to get what I'm asking for.
Atmosphere: 2
Food: 3
Service: 2
Robin Graham
We ordered 2 Sonic blasts and when we got home and started eating them, we discovered that the ice cream mix was sour! I tried to call the restaurant and tell them and no one would answer the phone. Hope nobody gets sick from eating their sonic blasts. We threw ours away.
Atmosphere: 1
Food: 1
Service: 1
Valerie VanBooven
My daughter and I just left the drive thru with a chocolate milkshake and a brownie blast. Both were made using spoiled milk!!! Ugh we are so grossed out. Bad!
Atmosphere: 2
Food: 1
Service: 2
Dougie Bell
Food is great, horrible service. We usually order on the app. We get in a stall, type the stall number in, and it says “oops, try again later” or whatever. I go to the drive through, and he just says “5 to 10 minutes.” We try telling him we have a mobile order, but he just ignored us. I love sonic, and I am disappointed that the only decent sonic in the area is ruined. Do not go here if you expect decent service.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Tots
Ann Thomason
I drove through to get 4 ice cream cones for my grandchildren. I found out that they no longer serve ice cream cones. In order to get something I had to spend $20 to get 4 mini “blasts” which was a small serving of soft serve with a few cookie dough balls on top.
Absolutely terrible service 2 times in a row 2 separate individuals both time extremely rude interaction with us.
Atmosphere: 1
Food: 3
Service: 1
Doug Shepherd
One of my favorite restaurants. I don't get to eat their much but when I know I'm going past one I always stop by and grab something to eat.
Atmosphere: 3
Food: 5
Service: 5
Nikki Schneider
Very upset they messed up my slush order and our corn dog was cold ?
Atmosphere: 1
Food: 1
Service: 1
Sam Ave
The chilli cheese glizzy could be a bit more cooked, chilli tots on point! Careful with the potholes towards drive up ?
Atmosphere: 1
Food: 2
Service: 4
Recommended dishes: Chili Cheese Tots, Cheeseburger
Amber Henderson
I had ordered three Route 44 Cherry limeade and a medium cherry limeade in a order of jalapeño poppers I received two Route 44 Cherry limeade, a large and a medium jalapeño poplars with no ranch, However, I did receive ketchup with jalapeño poppers and when I had said that I’d order three Route 44 the lady who brought the food to the car was very unhappy about the fact that they had made an error and it needed to be corrected
I had a terrible experience at Sonic Yesterday. From the moment I pulled up to the drive-thru, the employees were rude and unprofessional. The person taking my order barely acknowledged me and seemed annoyed the whole time. When I asked to review the menu for one minute, I was met with no reply from the employee. Approximately 15 seconds later, the worker replied “ma’am can i just get your order…”.
When I received my items, it was okay. I pulled to the window and the employee simply said my total and then just gave me my items and didn’t say a word. I said thank you and then got the window slammed in my face. It's clear that customer service is not a priority here. I won’t be returning to this Sonic location anytime soon.
Atmosphere: 1
Food: 3
Service: 1
I think they forgot something…
Hours on the website and Google say open until 9pm. I placed a mobile order and arrived at 8:40pm to all the lights off and no one taking orders at the drive thru.
Atmosphere: 1
Food: 1
Service: 1
The facility and grounds are in poor repair. The tea was sour. Everything else we had was good. The service was fast and friendly.
Atmosphere: 3
Food: 3
Service: 5
whoever was working thursday morning 1pm on july 25th needs to go immediately. so rude if i see her again she’s catching a fade
Service: 1
They need to replace the drive through speaker, I just feel bad for them cause I know if they sound garbled I must sound horrible. No wonder it takes them a bit to get what I'm asking for.
Atmosphere: 2
Food: 3
Service: 2
We ordered 2 Sonic blasts and when we got home and started eating them, we discovered that the ice cream mix was sour! I tried to call the restaurant and tell them and no one would answer the phone. Hope nobody gets sick from eating their sonic blasts. We threw ours away.
Atmosphere: 1
Food: 1
Service: 1
My daughter and I just left the drive thru with a chocolate milkshake and a brownie blast. Both were made using spoiled milk!!! Ugh we are so grossed out. Bad!
Atmosphere: 2
Food: 1
Service: 2
Food is great, horrible service. We usually order on the app. We get in a stall, type the stall number in, and it says “oops, try again later” or whatever. I go to the drive through, and he just says “5 to 10 minutes.” We try telling him we have a mobile order, but he just ignored us. I love sonic, and I am disappointed that the only decent sonic in the area is ruined. Do not go here if you expect decent service.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Tots
I drove through to get 4 ice cream cones for my grandchildren. I found out that they no longer serve ice cream cones. In order to get something I had to spend $20 to get 4 mini “blasts” which was a small serving of soft serve with a few cookie dough balls on top.
Atmosphere: 3
Food: 2
Service: 5
Restaurantji Recommends
Absolutely terrible service 2 times in a row 2 separate individuals both time extremely rude interaction with us.
Atmosphere: 1
Food: 3
Service: 1
One of my favorite restaurants. I don't get to eat their much but when I know I'm going past one I always stop by and grab something to eat.
Atmosphere: 3
Food: 5
Service: 5
Very upset they messed up my slush order and our corn dog was cold ?
Atmosphere: 1
Food: 1
Service: 1
The chilli cheese glizzy could be a bit more cooked, chilli tots on point! Careful with the potholes towards drive up ?
Atmosphere: 1
Food: 2
Service: 4
Recommended dishes: Chili Cheese Tots, Cheeseburger
I had ordered three Route 44 Cherry limeade and a medium cherry limeade in a order of jalapeño poppers I received two Route 44 Cherry limeade, a large and a medium jalapeño poplars with no ranch, However, I did receive ketchup with jalapeño poppers and when I had said that I’d order three Route 44 the lady who brought the food to the car was very unhappy about the fact that they had made an error and it needed to be corrected
Atmosphere: 1
Food: 3
Service: 1
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