St. Charles Black Bear Diner

Was first time in St Louis and first time at Black Bear . Enjoyed my time there service was great. So was the food.

Atmosphere: 5

Food: 5

Service: 5

Black bear diner is a great place to eat. lots of choices on the menu. Can’t wait to go back and try a couple items, especially the all you can eat fried fish. When we went, it was very slow service, but the waitress explained to us that there was new people training in the kitchen. Very friendly service. I will definitely be back.

Atmosphere: 4

Food: 5

Service: 5

The food was good. Our server was unpleasant. I've never had a server here who was so unfriendly. Normally it's a great experience.

Atmosphere: 3

Food: 4

Service: 2

Went to eat lunch yesterday and it was horrible. Took an hour total to get pancakes that’s all we ordered was three rounds of pancakes. The server was no where to be found for that 40min wait. I get it people are new and need to be trained but have better trainers and help!

Atmosphere: 1

Food: 1

Service: 1

Good food, great variety. Love the breakfast all day option. Service is consistently very good, but the kitchen is consistently on the slow side. Great place to go if you aren't in a hurry.

Atmosphere: 4

Food: 5

Service: 5

This will definitely be my last time eating here. I usually come every Saturday morning with my clients. Recently I noticed how we was being mistreated but my guys love it here so we kept coming. Today was our first visit in a month. Once we arrived we waited a few minutes before being seated. The waitress kept going to everyone else but us. Once she finally came to us we gave her our entire order because we always get the same thing. I asked for a spoon for my coffee and she said she had to look for one because they are low. No biggie, I used my straw. It took awhile for our food to come. Once we got it I had to ask for a fork for my client. Yes we never received any utensil. I asked for more coffee and never received it. I really didn’t want to make the review but today was the worse service ever.

Atmosphere: 1

Food: 2

Service: 1

All you can eat fish on Friday. Fish was good. Hush puppies were sent back twice not cook. No one cared about the service. So sad

Atmosphere: 4

Food: 2

Service: 2

This was a very unique place really cute with a lot of cool decorations of Bear carvings and posters. The food was terrific, and the service was great. Our server was very friendly , welcoming, and attentive. There are very many stores in this chain. All the way from Illinois to California. Sadly, there are none in the east, and I hope they make their way to New York soon.

Atmosphere: 5

Food: 5

Service: 5

My son and I really enjoyed the service and food, we were on our way to see superman new movie.

Atmosphere: 4

Food: 4

Service: 5

Who will eat your food faster you or the squadron of flies that exist in this restaurant? Try it out at your own risk. Our waitress, however, was nice and doing the best she could in a poor situation. I got the pot roast. It was overcooked. The vegetables were mushy. The coleslaw is the best part of the meal. I would definitely say the pot roast seem to be straight out of a can.

Atmosphere: 1

Food: 2

Service: 3

Patty, our server, was attentive and pleasant throughout our dining experience all while managing seating, the register, and dining area what seemed to be single handedly .

Atmosphere: 5

Food: 5

Service: 5

Sat down, placed our orders. 10 minutes later told they were out of grilled chicken. Changed two people's orders. After waiting another 10 minutes placed a new order. Another 10 minutes, out of cod. Placed new order again. 20 minutes later food started come out. Was then told out of white gravy.

Service: 1

The staff was very pleasant and the food was great.

Atmosphere: 5

Food: 5

Service: 5

The food was fantastic! There was a bit of a wait but it was worth it!! Katie our waitress was very attentive and gave us great service!

Atmosphere: 5

Food: 5

Service: 5

Nick was AMAZING! Not a chance we would request any other server but him.

Great conversation, super nice to the kiddos, and he makes it a great experience.

Atmosphere: 5

Food: 5

Service: 5