Starbucks
1030 S 5th St, St Charles
(636) 724-3876
Recent Reviews
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Order a large vanilla latte the representative at the window said something about dark caramel that it was sweet tasting which I agreed because I wanted my latte sweet after I left it tasted like machine water and did not taste like vanilla latte and it was not sweet like I requested Check your orders before you drive off. I had a taste for it an was so disappointed
Atmosphere: 3
Service: 3
Wonderful, warm staff with big smiles!
Atmosphere: 5
Service: 5
great location!
Atmosphere: 5
Food: 5
Service: 5
Slow, rude and rarely are the drinks made correctly.
Atmosphere: 1
Food: 1
Service: 1
I was very excited to add some pumpkin flavor to my favorite espresso drink. I paid extra to get the famous seasonal pumpkin and was dissatisfied that it wasn't even put in my drink. I hope that in the future the employees pay more attention to the ticket they are given. I didn't go back in to notify them due to the rush, but hope that this doesn't happen to several others excited to enjoy that seasonal flavor.
Atmosphere: 4
Food: 3
Service: 3
Even though I told the young man exactly what I wanted Tuesday morning in the store, he repeated the wrong thing I explained it to him and showed a picture of what I wanted, he still wrung it up incorrectly again and ignored me as though I didn't know what I was asking for.
This is the only store that rarely gets my order right.
8/8/24 response to the owner:
Thank you for your email.
However, that didn't work before. It would seem that the only reason for your response this time is because it was made to the public.
I spent somewhere around $40 for everything. It won't be happening again.
Atmosphere: 2
Food: 1
Service: 1
Even though I told the young man exactly what I wanted Tuesday morning in the store, he repeated the wrong thing I explained it to him and showed a picture of what I wanted, he still wrung it up incorrectly again and ignored me as though I didn't know what I was asking for.
This is the only store that rarely gets my order right.
8/8/24 response to the owner:
Thank you for your email.
However, that didn't work before. It would seem that the only reason for your response this time is because it was made to the public.
I spent somewhere around $40 for everything. It won't be happening again.
Atmosphere: 2
Food: 1
Service: 1
I walked in, was completely ignored by the two employees within sight. After a couple minutes, I said, “I’m sorry, I’ve never been here before. Where do I go to order? Another employee came and I ordered a caramel Frappuccino. It took six minutes to get the drink, which was watery and almost tasteless. McDonald’s has a better Frappuccino. The third employee who served me was very nice. The other employees made me feel like I was inconveniencing them. Is this the norm for Starbucks?
Atmosphere: 3
Food: 1
Service: 1
The coffee is great but prices are creeping up. The inside lobby is quite filthy. Starbucks used to be the place where customers hung out and played board games. No way I’m doing that in this one. The drive thru and parking lot is tight. Too close to another building and too close to the dumpsters.
Atmosphere: 2
Food: 4
Service: 4
I love this location and staff!
Restaurantji Recommends
The wait was ridiculous honestly and the quality was subpar.
Atmosphere: 1
Food: 3
Service: 1
I love
Atmosphere: 5
Food: 5
Service: 5
They’re slow, sometimes they get orders wrong too. Worse than the new location on first capital
Got their new lemonades. They were great!
Atmosphere: 5
Food: 5
Service: 5
Friendly workers and delish drinks. I get the peach green tea lemonade with xtra honey. So refreshing
Atmosphere: 5
Food: 5
Service: 5
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