Subway

4644 S St Peters Pkwy, St Charles
(636) 447-9339

Recent Reviews

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Joseph Du Vall

It's Arby's, you know what you're getting. Good customer service

Atmosphere: 3

Food: 4

Service: 4

G Kaur

This is my go-to subway and it’s usually pretty good, but lately it seems like they’re skimping out on the sandwich fillings ie meat, veggies, etc. It also just tastes like it’s been sitting around for a bit, like it’s old. The cookies aren’t much better. It’s just disappointing because I don’t have too many other subways around. Hope this issue is fixed soon!

Atmosphere: 3

Food: 2

Service: 3

Tim Deckard

Worst service and experience ever. Customer service is something that needs to taught to the young staff working there. Their understanding of customer service is that on-line orders come before people standing in line. When I arrived there was one gentleman in front of me and we waited 10 minutes before they took his order. They went back to doing on- line orders and even added two more orders as I stood there. When I there got to be six people standing behind me I asked if they could give me service since I had been standing there for 25 minutes. Once again I was told that on-line orders come first, I pointed out that the on-line orders they were working on came in after I was standing there. Then one of the young girls working behind the counter wasn’t even in a subway uniform proceeded to tell me that if I didn’t like it I could leave and she wasn’t going to give me service. At that point people behind me began to leave and I should have let also, but at that point I had already wasted 30 minutes and I had people waiting on the food at home. If this is their policy, then it’s a terrible decision, terrible customer service and very poor attitude by the employees.

Atmosphere: 4

Food: 4

Service: 1

Julia Hampton

Incredibly patient and friendly staff this evening.

Atmosphere: 5

Food: 5

Service: 5

Brad Peuster

No mean feet, made a sandwich my son enjoyed and ate. We will return!!

Atmosphere: 3

Food: 3

Service: 4

Larry No

The young and enthusiastic staff pay attention to your order. They really do want to give you what you order.

Atmosphere: 5

Food: 4

Service: 5

Cindy Stockmann

It was extremely hot in there 92°. The staff apologized. I almost left due to the heat.

Atmosphere: 1

Food: 4

Service: 3

Sean K

You need your ac/heat fixed

Don’t make excuses! Call another company that will show up. Plenty of them out there, your just looking for the cheapest company

Most companies aren’t backed up……

It’s wayyyy to hot in there

Amanda Poteet

We were helped by Thomas tonight he is a very charming young man and was working with another teenagers young man but I couldn’t read his name tag. Food was great service was great but I took a picture of your thermostat and it is currently 93 degrees in this building and has no business being open. Either they have the heat on or you guys have a serious problem you need to address but those poor guys are miserable and butting a smile on. It asks about bill below and it was $53 something for our ticket

Atmosphere: 1

Food: 5

Service: 5

Dpc Grizz

This subway has egg and flat bread all day for breakfast sandwiches. Not all locations do.

Atmosphere: 4

Food: 5

Service: 4

Noorhul Rafic H

Online delivery times closed 2 ton3 hour a before actual store closure

Atmosphere: 3

Food: 3

Service: 3

J T

I had an incredibly frustrating experience with customer service at this Subway location. I ordered three sandwiches for carryout and specifically requested for them to be cut into three pieces. When I arrived, none of the sandwiches were cut, despite the request clearly showing on the receipt. When I asked the employee about it, she responded rudely, asking if I wanted a knife, with an attitude. I was taken aback and replied, "Really?" to which she responded by saying, "Well, I offered you a solution, what do you want me to do?" It was clear she lacked basic customer service skills. When I called the store to inquire about her name, I learned that she was actually the manager, though she had already left for the day. This experience was disappointing on many levels, and I would advise avoiding this location if you want good service.

Atmosphere: 1

Service: 1

olegb580

Ordered monster and chicken garlic foot long, both were spectacular and on time, fresh tasty ingredients as well as the other two beasts I got on two previous occasions. Not exactly sure what all the negative comments all about but this place is really great. I thought Subway was just another boring food from the past, they really changed my mind, i am there all the time now, especially when you’re on the run, they do really great job.

Atmosphere: 5

Food: 5

Service: 5

Frank Linck

I just came from this subway and was refused service because my order was too big. Would like to talk to a rep from subway

Food: 1

Service: 2

Kevin Jones

Mid rivers always Friendly and Chatty!!!

Atmosphere: 5

Food: 5

Service: 5

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