Charleys Cheesesteaks

As always I love there food and the staff is always friendly.

Food is always on point. Definitely the best subs around here.

They are automatically adding tips to your order. They bipass the tip screen and then say it is a glitch in the system and they can’t refund. They added $7 tip on my $32 order when I hit NO TIP

I really enjoy these sandwiches if you like spending more for less food go to subway instead

Atmosphere: 5

Food: 5

Service: 5

I don’t feel it’s professional when you speak something other than English when you are working with the public and maybe try paying more attention to your job than the girls in the food court. My order was totally wrong and the second time the made it is was wrong I give up

Atmosphere: 2

Food: 1

Service: 1

There was a fly in my strawberry lemonade , I went and got refund which was taken care of but I didn’t get any apology . The staff was very non caring and very non chalant about the situation . The manager came out to handle the transaction and said nothing, no apology . I will never go to this restaurant again .

Service: 1

Super tasty! Peachy lemonade was amazing. Not bitter or sour at all,just beware of fruit chunks.

Atmosphere: 5

Food: 4

Service: 5

Visiting relatives in O’Fallon. We’ve ordered twice from Charlie’s. Delicious cheesesteaks! Highly recommend.

Food: 5

Service: 5

Recommended dishes: French Fries

Over priced, plus charged extra for sause we never got. Never going to again.

Atmosphere: 3

Food: 1

Service: 1

It was fire .

Atmosphere: 5

Food: 5

Service: 5

It’s hard to get good service in a mall these days but I always have a good experience here. Good food, great service, hard workers.

Atmosphere: 5

Food: 5

Service: 5

Great food and friendly customer service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Fries

For my first time here, my experience here was great! We were greeted by Gloria L. as soon as we walked in and the ordering process was simple. The food was so good and given in a timely manner, I ordered and received my food in less than 5 minutes. Definitely recommend getting a chicken Philly and cheese fries!

Kid-friendliness: Children’s menu was available

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Fries

Expensive but good. Only down side is mobile ordering. They don't send the extra ranch or other condiments you payed for.

Atmosphere: 1

Food: 5

Service: 4

Recommended dishes: Cheese Fries

Food was great but the BOGO for $5 didn't work on the app so we were overcharged. Shows on the receipt one was supposed to be $5 but there was nothing they could do in store.

Atmosphere: 5

Food: 5

Service: 1

Recommended dishes: Chicken California Chicken Sandwich