Wonderful food, a tricky entrance to find the restaurant.
Teagan Teasley
I come to this Panera a lot because my job is nomadic and sometimes I need time to be out of my car and get some things done. I came here today after a particularly stressful day and they happened to be out of the pastry I normally order. No big deal but they went above and beyond to accommodate me and get me a new dessert. They were incredibly kind and thoughtful and I appreciate the staff here
Chris M
Drive thru order- Ordered a Chipotle chicken avo melt and they gave me a cold chicken sandwich instead. Called to let them know the mistake and they wanted me to go back to the store for the correct sandwich instead of delivering to me. Their mistake and I have to pay for it and no dinner for the night. Thank you very much paneras!!!!
Jennifer Bauer
Have been a long time patron of Panera Bread but this experience was one of the worst that I have ever had at this chain. Food was good but service was poor (very understaffed) and nothing was stocked. They were out of coffee, tea, lemons, and more. Order took more than 20 minutes to fill and was not accurate. In addition, the condition of this location is terrible. They are having floor/foundation issues resulting in a majority of the seating being closed. There were visible roof leaks. Will not be back to this location and message to Panera, you CAN and SHOULD do better! Your customers deserve so much more!
A N
Always a poor experience at this location.
Bill Cowell
Love the fireplace on cold days - great place to meet someone, or ponder life for a bit
Atmosphere: 4
Food: 4
Service: 4
Kimberly Richmond
I went to the drive-thru and ordered a tomato basil BLT with a cup of soup when I got back to work what I got was a cup of soup and some kind of avocado something I don't know it didn't even have bacon on it. I called the store repeatedly to let them know their mistake and give them a chance to correct it however no one ever answered the phone there. I will not go back to that place at all The workers when I was there acted like I was bothering them or something like they weren't there to do their job.
Atmosphere: 2
Food: 3
Service: 1
Angelica Zacarias
My Chicken Chipotle Avocado had a long hair in it 🤢🤮
Atmosphere: 3
Food: 1
Service: 3
Andrew Stapleton
Good food
Atmosphere: 4
Food: 4
Service: 4
Steve Wilmes
We ordered 3 meals. One came without the bread and one came without the ($3) fountain drink cup. Of course we got both after having to ask about them. Then the broccoli cheddar soup was served room temperature. The other 2 meals were proper temperate.
My favorite location, since high school, always really quick, hospitable, and friendly. Thank you
Atmosphere: 5
Food: 5
Service: 5
Tina Sheppard
I wanted to like it, but when you order a GRILLED cheese and it's on plain soft, not grilled, bread you can't like it. This is actually the 2nd time the bread hasn't been grilled. I even added an "instruction" to please grill the bread! Nope. The tomato soup was cold and really thick. My husband's soup was also really thick, he wouldn't eat it. He tried the new fiesta chicken sandwich, but said it was gross. The flavors didn't go well he said. Panera charges too much for unsatisfactory food.
Atmosphere: 3
Food: 3
Service: 4
Tarina Ashford
I always eat at Panera and I've visited this location about 5 times I pretty much stop at which ever Panera is close to me when I Instacart so I've visited a few Paneras. But today was different I got the bacon double today and half way thru my sandwich a long piece of hair was in my sandwich I immediately lost my appetite I CAN NOT finish my food if I see hair.i reached out to corporate and nobody has then tried to contact me back and this makes it frustrating because that is not fair to someone that spends money to not be able to enjoy their food because someone decides to be careless and allow hair to get into someone's food. I'm so disappointed it will be a long time before I spend money at any Panera again. I have pictures but for some reason this review won't allow me to upload.
Atmosphere: 5
Food: 1
Service: 5
Alana Jordan (Alana)
Updated: We love the sip club, even though they keep raising the price. They often run out of things...like Splenda, half & half, large cups, etc.
Wonderful food, a tricky entrance to find the restaurant.
I come to this Panera a lot because my job is nomadic and sometimes I need time to be out of my car and get some things done. I came here today after a particularly stressful day and they happened to be out of the pastry I normally order. No big deal but they went above and beyond to accommodate me and get me a new dessert. They were incredibly kind and thoughtful and I appreciate the staff here
Drive thru order- Ordered a Chipotle chicken avo melt and they gave me a cold chicken sandwich instead. Called to let them know the mistake and they wanted me to go back to the store for the correct sandwich instead of delivering to me. Their mistake and I have to pay for it and no dinner for the night. Thank you very much paneras!!!!
Have been a long time patron of Panera Bread but this experience was one of the worst that I have ever had at this chain. Food was good but service was poor (very understaffed) and nothing was stocked. They were out of coffee, tea, lemons, and more. Order took more than 20 minutes to fill and was not accurate. In addition, the condition of this location is terrible. They are having floor/foundation issues resulting in a majority of the seating being closed. There were visible roof leaks. Will not be back to this location and message to Panera, you CAN and SHOULD do better! Your customers deserve so much more!
Always a poor experience at this location.
Love the fireplace on cold days - great place to meet someone, or ponder life for a bit
Atmosphere: 4
Food: 4
Service: 4
I went to the drive-thru and ordered a tomato basil BLT with a cup of soup when I got back to work what I got was a cup of soup and some kind of avocado something I don't know it didn't even have bacon on it. I called the store repeatedly to let them know their mistake and give them a chance to correct it however no one ever answered the phone there. I will not go back to that place at all The workers when I was there acted like I was bothering them or something like they weren't there to do their job.
Atmosphere: 2
Food: 3
Service: 1
My Chicken Chipotle Avocado had a long hair in it 🤢🤮
Atmosphere: 3
Food: 1
Service: 3
Good food
Atmosphere: 4
Food: 4
Service: 4
We ordered 3 meals. One came without the bread and one came without the ($3) fountain drink cup. Of course we got both after having to ask about them. Then the broccoli cheddar soup was served room temperature. The other 2 meals were proper temperate.
Atmosphere: 4
Food: 2
Service: 2
Restaurantji Recommends
Good clean food
Atmosphere: 5
Food: 5
Service: 5
My favorite location, since high school, always really quick, hospitable, and friendly. Thank you
Atmosphere: 5
Food: 5
Service: 5
I wanted to like it, but when you order a GRILLED cheese and it's on plain soft, not grilled, bread you can't like it. This is actually the 2nd time the bread hasn't been grilled. I even added an "instruction" to please grill the bread! Nope. The tomato soup was cold and really thick. My husband's soup was also really thick, he wouldn't eat it. He tried the new fiesta chicken sandwich, but said it was gross. The flavors didn't go well he said. Panera charges too much for unsatisfactory food.
Atmosphere: 3
Food: 3
Service: 4
I always eat at Panera and I've visited this location about 5 times I pretty much stop at which ever Panera is close to me when I Instacart so I've visited a few Paneras. But today was different I got the bacon double today and half way thru my sandwich a long piece of hair was in my sandwich I immediately lost my appetite I CAN NOT finish my food if I see hair.i reached out to corporate and nobody has then tried to contact me back and this makes it frustrating because that is not fair to someone that spends money to not be able to enjoy their food because someone decides to be careless and allow hair to get into someone's food. I'm so disappointed it will be a long time before I spend money at any Panera again. I have pictures but for some reason this review won't allow me to upload.
Atmosphere: 5
Food: 1
Service: 5
Updated: We love the sip club, even though they keep raising the price. They often run out of things...like Splenda, half & half, large cups, etc.
Loading...