They messed up my order, took my payment and claimed to refund me, but said it takes 5 days the refund never happened, and their voicemail doesnt work. I used to really love Scooters but will never go back. UpdateThey responded or pretended to by saying contact customer service... I did.. still no response... This is extremely disappointing. That a company just takes you money, gives you nothing, its stealing, but i cant do anything about it!?!
Hosein Khazaei
Great coffee… friendly staff!
Debbie Sowersby
Great experience coffee was on point!
Samantha Graves
Been twice before and had no issues but this time when my husband and I went we ordered one drink with almond milk the guy at the window said they could not make a blender no biggie just iced got to the window and paid then he shut the window. Then shoves the drink out the window without a word and slams the window again. We had no straw so we waited a minute then knocked on the window he just looked at us and carried on. Drink was made with regular milk. Not sure if it was just a bad day but made us not want to return.
Sara Davis
5 stars for always telling me to scoot on around
Atmosphere: 3
DJ Wiggins
I don’t know what happened to this place. When you first started going there, I thought wow they are great. But now they struggle to get my order right. It’s a crap show everytime!!!! From now on I’m just going to make the extra drive to the one off salt lick
Service: 2
Cindy Hampton
Love this place and the Carmel cold foam.
Atmosphere: 5
Service: 5
Kat Grant
Coffee is super good, they give excellent suggestions if you’re unsure of what you want
Dietary restrictions: Dairy and nondairy milk
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Egg and Cheese Muffin Garbage
Evelyn Rocha
Meh. The matcha latte was okay. Nothing amazing like I’ve tasted at other local coffee shops. The guy that took our order was meh too. Not friendly at all just meh. I hate that type of customer service. It doesn’t cost anything to be kind and smile. Maybe he needs to look for another job where he’s not interacting with people at all.
My husband loves to go there for their coffee. And he'd like more coupons
Adam Pherigo
You want some good cold brew this the place
Atmosphere: 5
Food: 5
Service: 5
Grace Desjardins
Coffee was excellent as always but what really stood out to me was the barista! I want to give a huge shoutout to Anna for being so sweet to me and my family, and being very patient. She was the best barista we have ever had and we will definitely be back!!
I really like scooters coffee. They are local inconvenient and very nice employees. I love the way they set up their drive-through and try to get people served as quick as possible. Even when there’s a long line it moves really fast and I like that especially when I’m in a hurry, I would definitely give scooters a shot if you have not yet done so.
This location has unfortunately gone down significantly in quality. I used to come here consistently every day because the workers were extremely friendly and coffee was always delicious.Now, however, the workers mopseem absolutely miserable. Im not expecting them to force a smile or conversation, i work in retail/at a drive thru so I get it, really! Work can suck! But they make me feel like they loathe me for even coming here.Coffee is also just awful. I always order a turtle latte, no customizations besides the occasional extra syrup, and now a days its always pretty much just hot water or in todays case, just plain black coffee!I implore anyone reading this to do yourself a favor and go to the mexico or highway k location instead. The service and quality difference makes the longer drive well worth it.
They messed up my order, took my payment and claimed to refund me, but said it takes 5 days the refund never happened, and their voicemail doesnt work. I used to really love Scooters but will never go back.
UpdateThey responded or pretended to by saying contact customer service... I did.. still no response... This is extremely disappointing. That a company just takes you money, gives you nothing, its stealing, but i cant do anything about it!?!
Great coffee… friendly staff!
Great experience coffee was on point!
Been twice before and had no issues but this time when my husband and I went we ordered one drink with almond milk the guy at the window said they could not make a blender no biggie just iced got to the window and paid then he shut the window. Then shoves the drink out the window without a word and slams the window again. We had no straw so we waited a minute then knocked on the window he just looked at us and carried on. Drink was made with regular milk. Not sure if it was just a bad day but made us not want to return.
5 stars for always telling me to scoot on around
Atmosphere: 3
I don’t know what happened to this place. When you first started going there, I thought wow they are great. But now they struggle to get my order right. It’s a crap show everytime!!!! From now on I’m just going to make the extra drive to the one off salt lick
Service: 2
Love this place and the Carmel cold foam.
Atmosphere: 5
Service: 5
Coffee is super good, they give excellent suggestions if you’re unsure of what you want
Dietary restrictions: Dairy and nondairy milk
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Egg and Cheese Muffin Garbage
Meh. The matcha latte was okay. Nothing amazing like I’ve tasted at other local coffee shops. The guy that took our order was meh too. Not friendly at all just meh. I hate that type of customer service. It doesn’t cost anything to be kind and smile. Maybe he needs to look for another job where he’s not interacting with people at all.
Food: 2
Service: 3
Aways nice staff and great coffee!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll
Restaurantji Recommends
My husband loves to go there for their coffee. And he'd like more coupons
You want some good cold brew this the place
Atmosphere: 5
Food: 5
Service: 5
Coffee was excellent as always but what really stood out to me was the barista! I want to give a huge shoutout to Anna for being so sweet to me and my family, and being very patient. She was the best barista we have ever had and we will definitely be back!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee Sugar Free Turtle Latte
I really like scooters coffee. They are local inconvenient and very nice employees. I love the way they set up their drive-through and try to get people served as quick as possible. Even when there’s a long line it moves really fast and I like that especially when I’m in a hurry, I would definitely give scooters a shot if you have not yet done so.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee Sugar Free Turtle Latte
This location has unfortunately gone down significantly in quality. I used to come here consistently every day because the workers were extremely friendly and coffee was always delicious.Now, however, the workers mopseem absolutely miserable. Im not expecting them to force a smile or conversation, i work in retail/at a drive thru so I get it, really! Work can suck! But they make me feel like they loathe me for even coming here.Coffee is also just awful. I always order a turtle latte, no customizations besides the occasional extra syrup, and now a days its always pretty much just hot water or in todays case, just plain black coffee!I implore anyone reading this to do yourself a favor and go to the mexico or highway k location instead. The service and quality difference makes the longer drive well worth it.
Atmosphere: 2
Food: 2
Service: 2
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