Domino's Pizza
121 N Service Rd W, Sullivan
(573) 468-3030
Recent Reviews
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Ordered three pizzas today, and at least one of the pizzas were stale, dry, and seemingly reheated.
This is odd as it’s pineapple and chicken. I’d understand pepperoni, cheese, or sausage pizza’s to be made beforehand in advance for rushes, but this was just disgusting :( The cheese was dry and chewy while the entirety of the slice lacked moisture and that “freshly-made” quality.
Not only was the quality super poor, but there were barely any toppings, there were slices with just pineapple and no chicken, and then chicken but no pineapple, which completely threw off the entire taste/my expectations for my meal.
I have had microwaved pizza that came out with better quality than what I received today, I’m sure this is just one bad moment because I haven’t had this issue previously, but this is something that needs to be changed and corrected for the future, as I will have to stop buying from this location if it happens again.
(Photo is a slice of the pizza, plated. There was less than 30 minutes between this photo and the pizza having been picked up from this location)
Atmosphere: 2
Food: 1
Service: 3
I don’t usually write reviews, but this Domino’s truly deserves it. From the moment I walked in, everything was clean, organized, and running smoothly. The pizza was hot, fresh, and exactly how it should be, perfectly baked crust, generous toppings, and fast service.
What really made this experience exceptional, though, was the manager. You can immediately tell when a store is being run by someone who genuinely cares. The manager was friendly, professional, and clearly in control, making sure both customers and staff were taken care of. They handled everything with a calm, positive attitude and even took the time to check that my order was right and that I was happy with it.
It’s rare to see such great leadership in fast food, and it absolutely shows in the quality of service here. This location sets the standard for what a Domino’s should be. I’ll definitely be coming back and recommending this store to everyone I know!
Thank you to Haley and Shannon for all their help!
Atmosphere: 5
Food: 5
Service: 5
Excellent as always. Kailee is very kind and a pleasant person. Thanks guys! Keep up the great service for us. We order here often
Atmosphere: 5
Food: 5
Service: 5
I have ordered the same pizza multiple times and the past 2 times it has been unacceptable. I order a pizza with extra steak and what I received only had on average of about 2 pieces of steak per piece of pizza(not even what would be considered a normal amount of steak, much less extra). I called the store so they could handle in house, they apologized, and put me down to have a remake done. I recently had that pizza remade and it even had less steak on it. They were some pieces that only had 1 visible piece of steak on the whole piece. I understand a mistake can happen every now and then, but to have it happen twice in a row is not acceptable.
Atmosphere: 4
Food: 1
Service: 2
Called . Pick up at window . Just like I wanted it . Pizza was awesome.
Thanks for a great pizza!
Don't order here ever I have tried to give this place a chance so many times and every single time there is a problem. Don't waste your time or your money here they do not care at all. They do think it's ok to waste your time and they won't apologize for it or try to make it right, several times I have ordered gotten a call shortly after and been told they don't have what they need to make it or I'll show up and get told I need to wait 15 more mins and then when I go back 15/20 mins later they say it'll be 30 more mins I do think they do that so you will cancel your order and then they don't have to work to make it. Ive gotten burnt pizza that is all bubbled up, extremely long wait times, poor quality service, poor customer service. Just spend the extra few bucks and go to pizza hut because this place is always hit or miss and extremely inconsistent and inconsiderate.
The man that drives a gold truck that delivered my food Friday evening was hitting on me by asking what I would be doing later after he got off work. He said he would promise me and my friends a good time. The food was okay but the delivery service was not. This man should be fired. He acted as if he was drunk.
I ordered online my pizza order. Sadly their pick up window was out of order to my horror i walked into this store
As I was waiting for my order I watched those who were preparing the food.
Every food preparing had no gloves on they were handling the food bare handed.
One dude that I watched wiped his nose with his hand played with his hair under the Domino's cap and instead of washing his hands started to cut a cooked pizza without any gloves on
I went ahead and paid for my order...but after seeing the horror
I threw my pizza away
Will never order Domino's again
Anyone heard of Serve Safe in this company
Took over an hour for 3 medium pizzas
Restaurantji Recommends
Excellent! Toppings were placed perfectly, the cook was perfect, and the taste was as hoped for. My favorite pizza is a pepperoni, mushroom, sausage,onion,green pepper, and banana pepper on thin crust - so good! And was on sale for 9.99 for a large. Couldn't ask for a better deal! Picked it up through the drive thru - which was a pleasant surprise, but a little sketch - felt like I was driving in an alley, and it looks like somebody ran into the building back there. It's worth it, though, to not have to get out in the cold! Will definitely be back!
Friendly staff..
I ordered delivery, always very happy to have delivery, pizza is always hot and good. I do live close though! But all the people are just great there!
Was told 20/25 min wait waited 45min called and was told “Sorry had a lot of orders come in it will be another 45 min and it will be there” like what the hell is this place
This place fired the worker that kept things in check. Without the guy with the purple hair as the manager I've experienced burnt pizza, cinnamon twists topped with bbq sauce and countless other issues with your order. Without him working there and unwelcoming staff this place always falls under expectations. The delivery staff is excellent and are always on time. I will cease to eat here from this point forward.
Atmosphere: 1
Food: 1
Service: 1
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