They keep getting my order wrong which is silly because all they have to do it read what I enter into the fancy drive through sign and put it on my sandwich. Nobody wants a vinneregret sandwich when they just want ranch... Nasty! I've also gone several times when there are no customers and they take forever to make a single sandwich. They call themselves sandwich artists but obviously they're no Van Gogh at this restaurant. I'm about to turn to the Jimmy John's cult instead. I'm certainly done with this subway.
Atmosphere: 2
Food: 2
Service: 1
Ben Taylor
Fast food that isn't fast and isn't good, they forget items and leave it off your order. They won't put the pickup orders on the rack so you have to butt in line or wait for 20 minutes in line to get it.
Atmosphere: 1
Food: 1
Service: 1
Randy Truman
Nice place to grab lunch.
Atmosphere: 5
Food: 5
Service: 5
Chelsea Mayer
Very good crew all very nice really clean store
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Philly
Dalton Whittle
Good service and good portions here
Atmosphere: 4
Food: 5
Service: 5
w d
The absolute worst subway I have ever been to. Tryed the place twice 1st time the orders were not even close to being right. Neither of the sandwiches had sause on them called and told them I live 20 minutes away and it was already late and didn't really want to drive all the way back there. I was told not to worry about it and the Manger would give me a call in the morning and take care of it. Got no call the next day so I decided to call them the day after I was told no one ever said they would refund or replace my order. So I asked to talked to the owner or the district Manger to which I was told she was. So I called the store in St robert and explained the situation to the Manger there which didn't get much further then the waynesville location.
The 2nd time we went there we sat at the drive threw speaker for well over 5 minutes before being spoken to. Then at the window for another 15. The thing that put me over the edge is the fact I watched a employee there pick a foot long sub up off the floor that I watched her drop and put it back in the bread warmer and KEEP ON MAKING FOOD. I understand subway isn't fast food but 20 minutes is a bit ridiculous.
I have attempted multiple time to get a hold of the owner. To address some of the complaints I have and got no were.
Just got a sandwich that had a huge price of plastic in it........
Joe C
Started when we went in to get sandwiches to go. The 1 lady working ignored us while she made a call in order. So 15 minutes later she finally tells another person to come up and start our order. The person she called up, should not have been able to deal with customers because he seemed half stoned. My son started with his order and had to tell the guy 3 times footlong meatball in white bread. The guy turns around after the 3rd time and said sorry I forgot what I was doing. He didn't bother to get the next 2 sandwiches he just blocked us out and had to be told step by step multiple times what to do. Then it was the same story, for me other son and i. We are already in the store for 30 minutes at this point and the lady who ignored us in the beginning starts runs the first sandwich up. I said no I am paying for all 3. She got annoyed and grunted a loud sigh of anger. Then she rang up the 3 sandwiches and said the register is asking you a question. She wanted a tip and when I said no she got passed off even more and walked away into the back. She then came back and put in gloves to finish my sandwich. I asked for lisa of pickles and got a couple. She then wrapped up my sandwich and threw it in the bag. I wanted to call corporate and say what happened and that I'll never come back. 1 because of the lousy service and attitude from her. 2 was because 3 sandwiches that they barely put anything on and weighed out everything they did add, came to $56.00 .
I know what you're going to say if you cannot afford to pay that don't eat out. Trust me a rarely do because of stupid stuff like this too deal with, but I got to see first hand how out of control process have become and the crap a customer is supposed to just shrug off. No thanks. Keep your money and make your own sandwich at home. Don't deal with this place. On a side note the woman who was lousy and rude was the person in charge. Avoid this dump. Save your headache for something worth it.
Food: 1
Service: 1
Rev. Paul E. Goddard
We really like Subway's sandwiches and wraps. I appreciate that they are happy to cut our wrap in half, so my wife and I don't have to worry about that.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Forest Ham Egg \u0026 Cheese Wrap, Lays Baked Original, All-American Club
Marie Cole
Lunch time is always crowded and takes awhile to get order..But order has always been right. Curtious workers.
Atmosphere: 4
Food: 4
Service: 4
taylor Angel
I wish I could post with Zero stars. The “management” is a joke. They are slowly running the store into the ground and losing their best employees by their own hand. Food quality? Well we all know how much listeria is contaminating all our food, so I’d just be careful. Not to mention, the owners don’t care to spend the money for proper pest control. But I digress.
The people were awesome, slight wait due to online orders they were working on however they stood engaging in conversation which made the wait less painful. The service and product was excellent. Was even knowledgeable about breads we didn't know they even had available.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rotisserie-Style Chicken
Amanda Westfall
Very clean and the woman who made my sandwich was friendly and polite! My favorite subway!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Hotshot Italiano
Bryan Williams
With all the new changes to SUBWAY, I guess they prioritize online orders instead of in-house orders. Waited in line for 10 minutes for them to not even start my Sandwich after ordering! I really hope somebody in charge reads this because after calling and getting rudely hung up on as a bit ridiculous. I’ll just take my business to Jimmy John’s anyways.
Atmosphere: 1
Food: 1
Service: 1
kendra kupferschmid
I don’t know what regional manager needs to come fix the drive through screen at this store but they need to get on it.As an expectant mom with a toddler, I go out of my way to this facility due to the sheer convenience of avoiding unloading and loading my toddler from the car just to make my way inside and juggle my order and child while in late stage of pregnancy.The drive through is so very helpful that I’ve become a subway patron again and the self-ordering touchscreen is such a great idea….if it actually worked.Unfortunately it restricts a myriad of options such as wraps, extra portions, certain condiments such as oregano, multiple drinks, the footlong pretzel, etc.I always end up pressing the assistance button to tell them what I *actually* want and they either tell me to just put the order in wrong and they’ll know the difference, or to just order at the window - pretty much undermining the entire agenda and putting more work on the already accommodating staff.Speaking of, the service has always been very friendly and obliging even with the extra and unnecessary challenges they’re expected to put up with.
Rachel Tilmon
These employees bust hump to get your food to you quickly! One of the best subways by far!
They keep getting my order wrong which is silly because all they have to do it read what I enter into the fancy drive through sign and put it on my sandwich. Nobody wants a vinneregret sandwich when they just want ranch... Nasty! I've also gone several times when there are no customers and they take forever to make a single sandwich. They call themselves sandwich artists but obviously they're no Van Gogh at this restaurant. I'm about to turn to the Jimmy John's cult instead. I'm certainly done with this subway.
Atmosphere: 2
Food: 2
Service: 1
Fast food that isn't fast and isn't good, they forget items and leave it off your order. They won't put the pickup orders on the rack so you have to butt in line or wait for 20 minutes in line to get it.
Atmosphere: 1
Food: 1
Service: 1
Nice place to grab lunch.
Atmosphere: 5
Food: 5
Service: 5
Very good crew all very nice really clean store
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Philly
Good service and good portions here
Atmosphere: 4
Food: 5
Service: 5
The absolute worst subway I have ever been to. Tryed the place twice 1st time the orders were not even close to being right. Neither of the sandwiches had sause on them called and told them I live 20 minutes away and it was already late and didn't really want to drive all the way back there. I was told not to worry about it and the Manger would give me a call in the morning and take care of it. Got no call the next day so I decided to call them the day after I was told no one ever said they would refund or replace my order. So I asked to talked to the owner or the district Manger to which I was told she was. So I called the store in St robert and explained the situation to the Manger there which didn't get much further then the waynesville location.
The 2nd time we went there we sat at the drive threw speaker for well over 5 minutes before being spoken to. Then at the window for another 15. The thing that put me over the edge is the fact I watched a employee there pick a foot long sub up off the floor that I watched her drop and put it back in the bread warmer and KEEP ON MAKING FOOD. I understand subway isn't fast food but 20 minutes is a bit ridiculous.
I have attempted multiple time to get a hold of the owner. To address some of the complaints I have and got no were.
Just got a sandwich that had a huge price of plastic in it........
Started when we went in to get sandwiches to go. The 1 lady working ignored us while she made a call in order. So 15 minutes later she finally tells another person to come up and start our order. The person she called up, should not have been able to deal with customers because he seemed half stoned. My son started with his order and had to tell the guy 3 times footlong meatball in white bread. The guy turns around after the 3rd time and said sorry I forgot what I was doing. He didn't bother to get the next 2 sandwiches he just blocked us out and had to be told step by step multiple times what to do. Then it was the same story, for me other son and i. We are already in the store for 30 minutes at this point and the lady who ignored us in the beginning starts runs the first sandwich up. I said no I am paying for all 3. She got annoyed and grunted a loud sigh of anger. Then she rang up the 3 sandwiches and said the register is asking you a question. She wanted a tip and when I said no she got passed off even more and walked away into the back. She then came back and put in gloves to finish my sandwich. I asked for lisa of pickles and got a couple. She then wrapped up my sandwich and threw it in the bag. I wanted to call corporate and say what happened and that I'll never come back. 1 because of the lousy service and attitude from her. 2 was because 3 sandwiches that they barely put anything on and weighed out everything they did add, came to
$56.00 .
I know what you're going to say if you cannot afford to pay that don't eat out. Trust me a rarely do because of stupid stuff like this too deal with, but I got to see first hand how out of control process have become and the crap a customer is supposed to just shrug off. No thanks. Keep your money and make your own sandwich at home. Don't deal with this place. On a side note the woman who was lousy and rude was the person in charge. Avoid this dump. Save your headache for something worth it.
Food: 1
Service: 1
We really like Subway's sandwiches and wraps. I appreciate that they are happy to cut our wrap in half, so my wife and I don't have to worry about that.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Forest Ham Egg \u0026 Cheese Wrap, Lays Baked Original, All-American Club
Lunch time is always crowded and takes awhile to get order..But order has always been right. Curtious workers.
Atmosphere: 4
Food: 4
Service: 4
I wish I could post with Zero stars. The “management” is a joke. They are slowly running the store into the ground and losing their best employees by their own hand. Food quality? Well we all know how much listeria is contaminating all our food, so I’d just be careful. Not to mention, the owners don’t care to spend the money for proper pest control. But I digress.
Restaurantji Recommends
The people were awesome, slight wait due to online orders they were working on however they stood engaging in conversation which made the wait less painful. The service and product was excellent. Was even knowledgeable about breads we didn't know they even had available.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rotisserie-Style Chicken
Very clean and the woman who made my sandwich was friendly and polite! My favorite subway!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Hotshot Italiano
With all the new changes to SUBWAY, I guess they prioritize online orders instead of in-house orders. Waited in line for 10 minutes for them to not even start my Sandwich after ordering! I really hope somebody in charge reads this because after calling and getting rudely hung up on as a bit ridiculous. I’ll just take my business to Jimmy John’s anyways.
Atmosphere: 1
Food: 1
Service: 1
I don’t know what regional manager needs to come fix the drive through screen at this store but they need to get on it.As an expectant mom with a toddler, I go out of my way to this facility due to the sheer convenience of avoiding unloading and loading my toddler from the car just to make my way inside and juggle my order and child while in late stage of pregnancy.The drive through is so very helpful that I’ve become a subway patron again and the self-ordering touchscreen is such a great idea….if it actually worked.Unfortunately it restricts a myriad of options such as wraps, extra portions, certain condiments such as oregano, multiple drinks, the footlong pretzel, etc.I always end up pressing the assistance button to tell them what I *actually* want and they either tell me to just put the order in wrong and they’ll know the difference, or to just order at the window - pretty much undermining the entire agenda and putting more work on the already accommodating staff.Speaking of, the service has always been very friendly and obliging even with the extra and unnecessary challenges they’re expected to put up with.
These employees bust hump to get your food to you quickly! One of the best subways by far!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Lay's Original
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