6:32 pm on 03/19/2025 women with black hair making fries touching food and trash and head set and dirty appliances so gross wile every one else was wearing gloves
Deonna Cole
The employees have bad attitudes… so sad. Couldn’t get my full order in before being ordered to the window. Never going to this one again.
Atmosphere: 1
Food: 4
Service: 1
Marsha Welch
The fries were old, my grandson didn't get his water. The guy at the drive through was rude and acted like we were inconvenience
Lorie Brown
I love the new employees they are great especially Chandler great customer service he made me smile 💓
Atmosphere: 5
Food: 5
Service: 5
Sara Mowbray
HORRIBLE service!!! The short dude with big lenses in his glasses was extremely rude to me at the Carthage store, slammed the window in my face, and threw my food at me. Called customer service and they didn't care either. Said I'd be getting a call back, but never heard a word. I don't think I'll be going back anytime soon.
Atmosphere: 1
Food: 1
Service: 1
James CLARK
Drive thru for breakfast, 4 suasage egg and cheese biscuits, went home only egg and biscuits, went back work my receipt to get right, was told sorry. Asked for money back and they would not refund. Only wanted refund cause breakfast was now done for day. Told manager I was upset she said hand a blessed day!. They stole my money.
Atmosphere: 1
Food: 3
Service: 1
Christine Amos
Friendly staff. They just need to learn what lite ice means.
Atmosphere: 3
Food: 3
Service: 3
Crystal Merick
The food was good. The speed of service was decent. He told me a higher price at the drive-thru window than I was told at the speaker. I didn't get the $1 Baconator deal in the app even though I had him scan it. I asked why my discount didn't show on my receipt. He said that it won't show on the receipt. That doesn't sound right.
It does not matter what time I get there , the service is always horrible, super rude , cuts you off when you’re ordering, rushes you when you order (especially the women manager with black hair) & something is always missing from my bag. I will never go back ? I tried to wait and see if it would be better over time , but it only gets worse. Do NOT waste any time or money here.
Atmosphere: 1
Food: 3
Service: 1
Savannah Hacker
Fast,hot and good food ?
Food: 5
Service: 5
Cat
They don't listen and order what they think they hear. When they asked if I wanted a drink I said a drink comes with the meal but found out they only ordered me a sandwich and wanted me to pay more to get 4 piece nuggets and fries. Will be a long time or maybe never go to Webb City, Missouri Wendy's again.
Atmosphere: 1
Food: 1
Service: 1
John McC
Good deals in the app. One of the better Fast food chains in my opinion. I also feel Wendy's in general have better service
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Wendy's Hot & Crispy Fries
emma combs
lady yelled at me through the drive through intercom “ IS THAT ALL”
Thin mint chocolate frosty, yum!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jr Cheeseburger
6:32 pm on 03/19/2025 women with black hair making fries touching food and trash and head set and dirty appliances so gross wile every one else was wearing gloves
The employees have bad attitudes… so sad. Couldn’t get my full order in before being ordered to the window. Never going to this one again.
Atmosphere: 1
Food: 4
Service: 1
The fries were old, my grandson didn't get his water. The guy at the drive through was rude and acted like we were inconvenience
I love the new employees they are great especially Chandler great customer service he made me smile 💓
Atmosphere: 5
Food: 5
Service: 5
HORRIBLE service!!! The short dude with big lenses in his glasses was extremely rude to me at the Carthage store, slammed the window in my face, and threw my food at me. Called customer service and they didn't care either. Said I'd be getting a call back, but never heard a word. I don't think I'll be going back anytime soon.
Atmosphere: 1
Food: 1
Service: 1
Drive thru for breakfast, 4 suasage egg and cheese biscuits, went home only egg and biscuits, went back work my receipt to get right, was told sorry. Asked for money back and they would not refund. Only wanted refund cause breakfast was now done for day. Told manager I was upset she said hand a blessed day!. They stole my money.
Atmosphere: 1
Food: 3
Service: 1
Friendly staff. They just need to learn what lite ice means.
Atmosphere: 3
Food: 3
Service: 3
The food was good. The speed of service was decent. He told me a higher price at the drive-thru window than I was told at the speaker. I didn't get the $1 Baconator deal in the app even though I had him scan it. I asked why my discount didn't show on my receipt. He said that it won't show on the receipt. That doesn't sound right.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Cheese Fries, 10 PC Chicken Nugget Combo, Classic Chocolate Frosty
Rude and disrespectful and Does not care about their customers only how they look in corporate's eyes
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
It does not matter what time I get there , the service is always horrible, super rude , cuts you off when you’re ordering, rushes you when you order (especially the women manager with black hair) & something is always missing from my bag. I will never go back ? I tried to wait and see if it would be better over time , but it only gets worse. Do NOT waste any time or money here.
Atmosphere: 1
Food: 3
Service: 1
Fast,hot and good food ?
Food: 5
Service: 5
They don't listen and order what they think they hear. When they asked if I wanted a drink I said a drink comes with the meal but found out they only ordered me a sandwich and wanted me to pay more to get 4 piece nuggets and fries. Will be a long time or maybe never go to Webb City, Missouri Wendy's again.
Atmosphere: 1
Food: 1
Service: 1
Good deals in the app. One of the better
Fast food chains in my opinion. I also feel Wendy's in general have better service
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Wendy's Hot & Crispy Fries
lady yelled at me through the drive through intercom “ IS THAT ALL”
Atmosphere: 1
Food: 2
Service: 1
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