Jimmy John's

Someone came into my job and brought $10 gift cards for every employee. My wife went to the location in Webster Groves and tried to use the cards and the staff was a bunch of morons. She was told there was no value on one card, the second card supposedly worked but the total on the register didn’t come down on her side, although the guy working the register said she still owed $6 and change. She asked him to run that card manually and he refused. It’s not like the gift cards were expired. They just brought them to us this week. Each card said $10. And why on earth did the employee making the sandwich hollow out the bread to make the sandwich. I’ve never seen this from any Jimmy John’s ever. And the manager wasn’t much better with her attitude. Please educate your employees to be kind and not a bunch of morons.

Atmosphere: 1

Food: 1

Service: 1

Walked in with six member family at 8:20 and ordered $75 worth of food. Shop closes at 9:00 pm. Our food was prepared promptly while we waited in a booth. When our food was ready it was put in a box and we were then told that the dining room was closed and we could not eat there. No sign. No notice before we ordered. Seemed not to understand/care why this was a problem. Customer service fail.

Atmosphere: 5

Food: 5

Service: 1

It was absolute nightmare dealing with this location.

Atmosphere: 1

Food: 1

Service: 1

Good enough.

Probably one of the most was horrible experiences!!!

Was there near closing time still accommodating

Atmosphere: 5

Food: 5

Service: 5

Delivery orders are never 100% accurate. Very frustrating.

Food: 4

Service: 2

If you want your sandwiches delivered freaky fast, DO NOT order from here. Your whole lunch break will be over by time your food arrives. This is not the first time this has happened to me at this location, but it will be the last time. It also says on each of the sandwiches to cut them In half, and also on the delivery instructions. 3 different places says cut the sandwiches, and they still can’t cut them. Don’t waste your money here.

I have only placed orders in person and I have always had a good experience! Staff is friendly and even gave me a great recommendation for a sandwich. Always give me a receipt too. Can't complain about too much. Intersection is a little hard to get out of, but worth it to get Jimmy Johns!

Workers can’t read receipt. All 4 times I’ve been to this location they either get something wrong or completely forget something

Need offersandwhich warm or toasted. Especially the blt. It not good to eat bacon cold.

This place is sooooo slow. This is supposed to be fast food right?

Not sure why I keep going here. Just optimistic. You’d think it’s be hard to mess up a sandwich but it’s a bad experience every time. Whether it’s the wait, the customer service, the sandwich itself, or like tonight… all of the above, something’s always wrong. I feel like I wasted my money every time I leave.

No complaints. Quick service, hardly a wait. Consistent food

Atmosphere: 3

Food: 4

Service: 5

Might have hit them on a bad day, but there was no freeky fast at this location. They ran out of bread and were playing a slow catch-up game.

Atmosphere: 3

Food: 3

Service: 3