I go thee all the time and typically it’s okay. Service is never great even when they aren’t busy but I go there to eat and be out generally and get a drink every now and again. This past time that I went a few weeks ago I was attempting to order a beer. I look extremely young to be 21 already so I completely understand asking for ID. I work in restaurant biz so I understand. However, the waitress needed to take it to the back because she said it was vertical and not horizontal. Which to me was weird- it’s a real ID and is vertical bc I last had it renewed before I turned 21. So whatever- never had them do this last few times I ordered drinks but whatever right. Then the “manager” comes out and says he can not accept my id. I look confused bc ITS LITERALLY A REAL ID star and everything. Donor sticker and everything. Year I turned 21 on there and everything. I ask why? He says “bc it’s damaged”. Huh? Damaged?! It has a slight dent on a portion of it… and when I mean slight I mean barely freaking noticeable. I said, that makes no sense. My card has been scanned and ITS REAL. Absolutely was being rude about it to. I wasn’t rude but confused. It irritating when you’ve used your LITERAL ID and now all of a sudden they can’t accept it. Absolutely blew my mind but I will no longer be going back after this. Like I’ve said service is typically mediocre but come on it’s the only place that’s open relatively late that isn’t Waffle House or shitty bar to go with my family.
Robert Tock
Typical experience at BWW with my grandson. He loves the pretzel knots! I enjoyed the Garden Salad that was ok. Same atmosphere as other BWW. Great service.
Atmosphere: 4
Food: 4
Service: 5
k92 demon
We love Jordan, so much! She's sweet, amazing, caring, kind, and beyond measure! There are so many words I can say about her, and the rest of the morning staff, that I can't put it in words how great this place is!!!!! Love the changes that was made!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Celery, Boneless Wings, Traditional Wings, French Fries, Fried Pickles, Tater Tots, Mild
Alex Walker
Food is good but I didn't appreciate being sat next to a table of 6. We come when its not busy to avoid this. Entire dining area is empty but one table, why do we need to sit directly next to them?
Atmosphere: 4
Food: 5
Service: 3
Tay hart
Couldn’t serve me with a dmv paper id.. but can serve children with fake ids.. okay? Very good management!! I guess don’t come here if you just turn 21 with a paper id (Can use at a weed dispensary but not this restaurant) lol manager def being petty.
Atmosphere: 1
Food: 1
Service: 1
Kenzie Palliser
Hailee was a great server, came around often and was on top of bringing everything we wanted in a very timely manner. Highly recommend Buffalo Wild Wings in wentzville!
Atmosphere: 5
Food: 5
Service: 5
Erica Gray
Well would have come in tonight but spoke with a girl named Zoey who didn’t seem to know anything and even said that.
Atmosphere: 1
Food: 1
Service: 1
nick leahy
I’ve come to this location a few times and have not been impressed. This time I came in for the bottomless apps. Of the 5 they tell me they are out of 2/5 so my only options are chips and queso, salsa, and fried pickles. No mozzarella sticks, and no onion rings. Obviously we’re not happy about that so we asked about pricing from the app and are told that those are online exclusives. No attempt was made to give any concessions about the appetizers. So we ordered the apps and ordered wings online and picked them up and brought them to our table. Our server went and told her manager and the manager came over and instead of apologizing about the appetizer or trying to offer anything to make it right he tells us your not really supposed to order online and eat it in store. He tells us we can stay and eat our food. The server was visibly annoyed and her attitude definitely showed through as she was not friendly at all the rest of the time and after bringing us one round of chips and queso and one order of fried pickles and brought our checks over and didn’t come back at all. Drive the 10 minutes and go to O Fallon. I’ll give a small props to the manager he did bring a 15 dollar gift certificate for our trouble so that was appreciated but really did not out weigh the way we were treated.
Atmosphere: 1
Food: 3
Service: 1
Anna Bogart
We get take out here often and it’s usually pretty good, but it’s also not unusual to get old fries that have been sitting out for quite some time. More times than not they are stale and dried out French fries which is disappointing. Otherwise besides their wings I really love the burgers here.
Ordered 10 wings. Got all flats no dummies. This is not acceptable.
Atmosphere: 5
Food: 1
Service: 5
David Wines
We like the boneless wings better than anyone else's. There burgers are good also.
Atmosphere: 4
Food: 4
Service: 4
Shawn Fitch
Great experience. Great friendly service from Kaylee
Atmosphere: 5
Food: 5
Service: 5
eric meuser
Kaylee provided great service and was very pleasant
Atmosphere: 5
Food: 4
Service: 5
Robin Wilson
Kaylee was an excellent example what is lost amongst the other servers in this world today. She’s very attentive, respectful, and has a desire to make sure your experience is the best it possibly can be.
I go thee all the time and typically it’s okay. Service is never great even when they aren’t busy but I go there to eat and be out generally and get a drink every now and again. This past time that I went a few weeks ago I was attempting to order a beer. I look extremely young to be 21 already so I completely understand asking for ID. I work in restaurant biz so I understand. However, the waitress needed to take it to the back because she said it was vertical and not horizontal. Which to me was weird- it’s a real ID and is vertical bc I last had it renewed before I turned 21. So whatever- never had them do this last few times I ordered drinks but whatever right. Then the “manager” comes out and says he can not accept my id. I look confused bc ITS LITERALLY A REAL ID star and everything. Donor sticker and everything. Year I turned 21 on there and everything. I ask why? He says “bc it’s damaged”. Huh? Damaged?! It has a slight dent on a portion of it… and when I mean slight I mean barely freaking noticeable. I said, that makes no sense. My card has been scanned and ITS REAL. Absolutely was being rude about it to. I wasn’t rude but confused. It irritating when you’ve used your LITERAL ID and now all of a sudden they can’t accept it. Absolutely blew my mind but I will no longer be going back after this. Like I’ve said service is typically mediocre but come on it’s the only place that’s open relatively late that isn’t Waffle House or shitty bar to go with my family.
Typical experience at BWW with my grandson. He loves the pretzel knots! I enjoyed the Garden Salad that was ok. Same atmosphere as other BWW. Great service.
Atmosphere: 4
Food: 4
Service: 5
We love Jordan, so much! She's sweet, amazing, caring, kind, and beyond measure! There are so many words I can say about her, and the rest of the morning staff, that I can't put it in words how great this place is!!!!! Love the changes that was made!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Celery, Boneless Wings, Traditional Wings, French Fries, Fried Pickles, Tater Tots, Mild
Food is good but I didn't appreciate being sat next to a table of 6. We come when its not busy to avoid this. Entire dining area is empty but one table, why do we need to sit directly next to them?
Atmosphere: 4
Food: 5
Service: 3
Couldn’t serve me with a dmv paper id.. but can serve children with fake ids.. okay? Very good management!! I guess don’t come here if you just turn 21 with a paper id (Can use at a weed dispensary but not this restaurant) lol manager def being petty.
Atmosphere: 1
Food: 1
Service: 1
Hailee was a great server, came around often and was on top of bringing everything we wanted in a very timely manner. Highly recommend Buffalo Wild Wings in wentzville!
Atmosphere: 5
Food: 5
Service: 5
Well would have come in tonight but spoke with a girl named Zoey who didn’t seem to know anything and even said that.
Atmosphere: 1
Food: 1
Service: 1
I’ve come to this location a few times and have not been impressed. This time I came in for the bottomless apps. Of the 5 they tell me they are out of 2/5 so my only options are chips and queso, salsa, and fried pickles. No mozzarella sticks, and no onion rings. Obviously we’re not happy about that so we asked about pricing from the app and are told that those are online exclusives. No attempt was made to give any concessions about the appetizers. So we ordered the apps and ordered wings online and picked them up and brought them to our table. Our server went and told her manager and the manager came over and instead of apologizing about the appetizer or trying to offer anything to make it right he tells us your not really supposed to order online and eat it in store. He tells us we can stay and eat our food. The server was visibly annoyed and her attitude definitely showed through as she was not friendly at all the rest of the time and after bringing us one round of chips and queso and one order of fried pickles and brought our checks over and didn’t come back at all. Drive the 10 minutes and go to O Fallon. I’ll give a small props to the manager he did bring a 15 dollar gift certificate for our trouble so that was appreciated but really did not out weigh the way we were treated.
Atmosphere: 1
Food: 3
Service: 1
We get take out here often and it’s usually pretty good, but it’s also not unusual to get old fries that have been sitting out for quite some time. More times than not they are stale and dried out French fries which is disappointing. Otherwise besides their wings I really love the burgers here.
Food: 4
For the chicken wing lover
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Ordered 10 wings. Got all flats no dummies. This is not acceptable.
Atmosphere: 5
Food: 1
Service: 5
We like the boneless wings better than anyone else's. There burgers are good also.
Atmosphere: 4
Food: 4
Service: 4
Great experience. Great friendly service from Kaylee
Atmosphere: 5
Food: 5
Service: 5
Kaylee provided great service and was very pleasant
Atmosphere: 5
Food: 4
Service: 5
Kaylee was an excellent example what is lost amongst the other servers in this world today. She’s very attentive, respectful, and has a desire to make sure your experience is the best it possibly can be.
Atmosphere: 5
Food: 5
Service: 5
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