Removed the only good item (popcorn chicken) in 2023 and now they don't even have the decency to put the right business hours. Says they close at 11 came I'm at 10 and they were closed. Wasted a whole trip and ruined my appetite, thanks
Atmosphere: 1
Food: 1
Service: 1
Ezzie Boyd
Terrible service,Manager was rude and wouldn't take the blame for their mistake. Dont do business here.
Roni Chadaranek
Good luck!
Atmosphere: 1
Food: 1
Service: 1
Darrell D
Danielle was really kind and helpful, was a great experience overall.
Atmosphere: 4
Food: 5
Service: 5
Jacklyn Reitz
I am usually really understanding when it comes to food service, but this KFC is always the worst. The service is always slow and you will spend 5-10 minutes just sitting at the drive thru speaker before they take your order, and then another 20 minutes waiting for them to make it. It's the same if you go inside to order at the counter. I've only ever seen 2-3 people working there at a time. If they don't have the people to staff it, they need to only have either the drive thru or the lobby open, not both.
Atmosphere: 1
Food: 1
Service: 1
Aaron S
I wonder if the store owner knows that the drive thru attendant says, “I’ll be with you in a few minutes…”
I’m guessing it’s why the line is always empty. It’s also why I left.
Atmosphere: 1
Service: 1
Debbie Wagner
Terrible slow the girl that works here is so unfriendly don’t come here
Atmosphere: 1
Food: 1
Service: 1
Donald DeShone
Food made my entire family sick to stomach & vomiting. 2nd day tried to eat left over piece from fridge instantly sick again. Skin was removed from chicken & laying in bucket. 16 pieces shoved into 1 small bucket. Coleslaw was sour & warm. Biscuits were all destroyed in tub. Received no butter or honey & asked for it. Servicer at window was very nice & respectful but the food was 100% trash & highly upset. Tried contacting store & got hung up on. KFC you need to do better. You lost a loyal customer
Atmosphere: 1
Food: 1
Service: 3
chandraw GouTOM
zero rating , zero customer service.. have to wait 20 min for any employee to even to ask what you want .. walked out
Evyn Huckabee
Did an online order 20 minutes before and still had to wait 30 minutes for food was not attended by anyone there were 6 people in front of me that had to wait more than 30 minutes.
Employees need to be restrained. This is a horrible restaurant. Food cold, runs out of chicken constantly, rude customer service. Ran by children!
Atmosphere: 1
Food: 1
Service: 1
Sharon Bennett
My husband and myself were in Wentzville Mo Sat afternoon and when we orders our food it wouldn’t take our debit card, We’ll Mary Bell whom took our order and kindly paid for our meal🙏She paid out of her pocketbook, 🙏🤗You don’t hardly get to meet kind people like this, Thank You again Mary!
Atmosphere: 5
Food: 5
Service: 5
Margaret Nunez
Super slow. Waited a very long time for my drive thru order
Mehmet Ali Ünal
The girl who works at the drive-thru and the register is really nice and polite.
Atmosphere: 5
Food: 5
Service: 5
Kent Kronvall
I'm very happy with ordering from this store , regardless of their average score. I arrived after placing an online order and my order was coming out as I arrived. The estimated time for it ready was spot on. Next, the place was extremely clean. Thirdly, the staff is friendly and appear to ve enjoying their job. Summed up, you need to give this place a chance and definitely better scores.
Yes, my chicken and entire order was amazing for fast food!
Removed the only good item (popcorn chicken) in 2023 and now they don't even have the decency to put the right business hours. Says they close at 11 came I'm at 10 and they were closed. Wasted a whole trip and ruined my appetite, thanks
Atmosphere: 1
Food: 1
Service: 1
Terrible service,Manager was rude and wouldn't take the blame for their mistake. Dont do business here.
Good luck!
Atmosphere: 1
Food: 1
Service: 1
Danielle was really kind and helpful, was a great experience overall.
Atmosphere: 4
Food: 5
Service: 5
I am usually really understanding when it comes to food service, but this KFC is always the worst. The service is always slow and you will spend 5-10 minutes just sitting at the drive thru speaker before they take your order, and then another 20 minutes waiting for them to make it. It's the same if you go inside to order at the counter. I've only ever seen 2-3 people working there at a time. If they don't have the people to staff it, they need to only have either the drive thru or the lobby open, not both.
Atmosphere: 1
Food: 1
Service: 1
I wonder if the store owner knows that the drive thru attendant says, “I’ll be with you in a few minutes…”
I’m guessing it’s why the line is always empty. It’s also why I left.
Atmosphere: 1
Service: 1
Terrible slow the girl that works here is so unfriendly don’t come here
Atmosphere: 1
Food: 1
Service: 1
Food made my entire family sick to stomach & vomiting. 2nd day tried to eat left over piece from fridge instantly sick again. Skin was removed from chicken & laying in bucket. 16 pieces shoved into 1 small bucket. Coleslaw was sour & warm. Biscuits were all destroyed in tub. Received no butter or honey & asked for it. Servicer at window was very nice & respectful but the food was 100% trash & highly upset. Tried contacting store & got hung up on. KFC you need to do better. You lost a loyal customer
Atmosphere: 1
Food: 1
Service: 3
zero rating , zero customer service.. have to wait 20 min for any employee to even to ask what you want .. walked out
Did an online order 20 minutes before and still had to wait 30 minutes for food was not attended by anyone there were 6 people in front of me that had to wait more than 30 minutes.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Employees need to be restrained. This is a horrible restaurant. Food cold, runs out of chicken constantly, rude customer service. Ran by children!
Atmosphere: 1
Food: 1
Service: 1
My husband and myself were in Wentzville Mo Sat afternoon and when we orders our food it wouldn’t take our debit card, We’ll Mary Bell whom took our order and kindly paid for our meal🙏She paid out of her pocketbook, 🙏🤗You don’t hardly get to meet kind people like this, Thank You again Mary!
Atmosphere: 5
Food: 5
Service: 5
Super slow. Waited a very long time for my drive thru order
The girl who works at the drive-thru and the register is really nice and polite.
Atmosphere: 5
Food: 5
Service: 5
I'm very happy with ordering from this store , regardless of their average score.
I arrived after placing an online order and my order was coming out as I arrived. The estimated time for it ready was spot on. Next, the place was extremely clean. Thirdly, the staff is friendly and appear to ve enjoying their job.
Summed up, you need to give this place a chance and definitely better scores.
Yes, my chicken and entire order was amazing for fast food!
Atmosphere: 5
Food: 5
Service: 5
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