The staff doesn't care because the management doesn't. My daughter loves chicken and this is the chicken place but getting good food here seems impossible. You either get fast old food or slow service of crispy chicken with all the skin falling off. The fries being edible is also a gamble. They are just taking peoples money with lousy food and begrudgingly at this point
Cheryl Harris
Came in to purchase 8 pc meal.
No one in line.
Told to pull back out on the road and come around to the other side...why? Guess they had to kill the chicken. Lol
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: 8 Piece Meal
David Campbell
How do I do negative stars? The music they were playing inside the store was so inappropriate. Do you guys not at least have a manager with some common sense?
Greg Bruckerhoff
Don't do it.
Atmosphere: 1
Food: 1
Service: 2
Linda Whitler
Was good food but a little on the slow side for food at tables
Atmosphere: 4
Food: 4
Service: 4
Mark
I was able to stand at the front counter and wait for 5+ minutes with zero acknowledgment from any of the team members. From the lady who was making orders who looked at me, to the gentlemen in the back with the headset and white shirt who made eye contact. It's not an issue at my end, I can eat elsewhere and warn people about the quality of service.
Atmosphere: 1
Food: 1
Service: 1
Lois Scranton
Chicken was soggy and stuck together.
Atmosphere: 3
Food: 2
Service: 3
Dan Nelsen
Went through the drive up, was the only one. Waited forever. Hope the owners can hire workers that work
Service: 1
EnterprisAR
Ordered inside for take out at 4:50pm on a Sunday. The counter clerk said they only had dark meat chicken left. Then said the receipt printer didn’t work. Get my order home and find the 5 piece tender only has 4 tenders. This KFC has been terrible for years. I only go when the wife has an absolute taste for KFC. The only hope is it goes out of business.
Atmosphere: 1
Food: 2
Service: 1
Patrick Harris
As a door dasher I know to avoid this place like the plague. Getting someone’s order in a reasonable time just never happens. To night I reluctantly accepted an order to this KFC at 8:50. To my surprise the parking lot was empty, as well the drive through. It would appear my order may just be the only order being worked on and could I be so lucky to actually get the food in a quick timeframe tonight? No. I walk to the doors to find them locked. Typical. Not sure I’ve ever set foot inside this KFC because the doors are always locked. Always. This is not an exaggeration. I’m not even sure the doors work. I notice two employees sitting in the lobby playing on their phones. This does however give me hope that my order is ready to go if I pick it up on drive through. Because if it wasn’t then what are they playing on their phones for, right? I pull onto drive through and notice a sign on the intercom saying that the alarm is broken and I need to yell hello so that they know I’m here. So I yell hello. I get no response. I try yelling even louder. Again, no response. I suppose the headsets are also broken. So this means that the front doors, the drive through alarm, and headsets are all broken. How at this point an employee walks out the back door, clearly sees me, and does nothing. I’m not going to yell hello in the dark from my car window a third time. Since there’s no one in front of me in line I drive up to the window and honk my horn since no one is there. Apparently my horn is unable to penetrate the loud music and goofing off that is going on inside the building. I can hear them but they clearly can’t hear me. I actually get out of my car and start knocking on the drive through window. Again, no response from anyone. Finally I call the store and let the phone ring and ring and ring and ring and ring and damnit no one will answer the damn phone. I have to cancel the DoorDash order because the useless employees won’t do their jobs. I guarantee that whatever they are getting paid, it is way too much. If you’ve employees then, then congratulations on giving your money away to people who won’t actually work. Whoever the general manager of this building is should be completely and utterly embarrassed by all this. And not just with what happened to me tonight. Look at the reviews for this place. An average of 2.7 stars. More 1 star ratings than all the other ratings combined. This place is by far the most pathetic restaurant I’ve ever been to. And I won’t call is fast food because there is nothing fast about it. Hell, there’s really no food either because no one seems to want to make the food.
Worst service ever!!! This place locks the doors 2 hours early and shuts down the fryers at 7pm. Don't go get any cold food at night. Oh wait, you can't because they don't have any fried chicken left!!! They start closing the store at 8pm...said the manager. Then why have your operating hours open til 10??? To serve the leftovers??? No thanks!!!
Atmosphere: 1
Food: 1
Service: 1
Drae Humphrey
Overall worst kfc ever close this pile down
Atmosphere: 1
Food: 1
Service: 1
Michelle Castleberry
Over all was the worst customer service ever! Didn't get my order right and my food was cold when I got home ! I go in to order food the cashier was talking I appropriate to me along with the staff ! Most employees in there should not have a job after tonight! Cross contamination in so may levels ! Got home and my family couldn't even eat it!
Atmosphere: 1
Food: 1
Service: 1
Rachel Sitton
I've finally learned my lesson. The KFC of my youth no longer exists. I never, ever get what I order. No sauces. No receipt. Price continues to go up. I'll get my weirdly shaped chicken strips with average seasoning elsewhere. How do they screw up this bad this often? The law of probability says they have to get orders right occasionally, right?
Atmosphere: 1
Food: 1
Service: 1
Kristine G
I work overnight and was looking for a spot to pick up some food for my shift lunch. The hours on Google and the drive thru screen say they're open till 10 but I pulled up to the drive thru at 9:30 and an automated voice said they were closed. If you're gonna before 10 then maybe you should change your hours. I drove out of my way just to be misled. Do better (although based on other numerous bad reviews I doubt you intend to do better)
The staff doesn't care because the management doesn't. My daughter loves chicken and this is the chicken place but getting good food here seems impossible. You either get fast old food or slow service of crispy chicken with all the skin falling off. The fries being edible is also a gamble. They are just taking peoples money with lousy food and begrudgingly at this point
Came in to purchase 8 pc meal.
No one in line.
Told to pull back out on the road and come around to the other side...why? Guess they had to kill the chicken. Lol
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: 8 Piece Meal
How do I do negative stars? The music they were playing inside the store was so inappropriate. Do you guys not at least have a manager with some common sense?
Don't do it.
Atmosphere: 1
Food: 1
Service: 2
Was good food but a little on the slow side for food at tables
Atmosphere: 4
Food: 4
Service: 4
I was able to stand at the front counter and wait for 5+ minutes with zero acknowledgment from any of the team members. From the lady who was making orders who looked at me, to the gentlemen in the back with the headset and white shirt who made eye contact. It's not an issue at my end, I can eat elsewhere and warn people about the quality of service.
Atmosphere: 1
Food: 1
Service: 1
Chicken was soggy and stuck together.
Atmosphere: 3
Food: 2
Service: 3
Went through the drive up, was the only one. Waited forever. Hope the owners can hire workers that work
Service: 1
Ordered inside for take out at 4:50pm on a Sunday. The counter clerk said they only had dark meat chicken left. Then said the receipt printer didn’t work. Get my order home and find the 5 piece tender only has 4 tenders. This KFC has been terrible for years. I only go when the wife has an absolute taste for KFC. The only hope is it goes out of business.
Atmosphere: 1
Food: 2
Service: 1
As a door dasher I know to avoid this place like the plague. Getting someone’s order in a reasonable time just never happens. To night I reluctantly accepted an order to this KFC at 8:50. To my surprise the parking lot was empty, as well the drive through. It would appear my order may just be the only order being worked on and could I be so lucky to actually get the food in a quick timeframe tonight? No. I walk to the doors to find them locked. Typical. Not sure I’ve ever set foot inside this KFC because the doors are always locked. Always. This is not an exaggeration. I’m not even sure the doors work. I notice two employees sitting in the lobby playing on their phones. This does however give me hope that my order is ready to go if I pick it up on drive through. Because if it wasn’t then what are they playing on their phones for, right? I pull onto drive through and notice a sign on the intercom saying that the alarm is broken and I need to yell hello so that they know I’m here. So I yell hello. I get no response. I try yelling even louder. Again, no response. I suppose the headsets are also broken. So this means that the front doors, the drive through alarm, and headsets are all broken. How at this point an employee walks out the back door, clearly sees me, and does nothing. I’m not going to yell hello in the dark from my car window a third time. Since there’s no one in front of me in line I drive up to the window and honk my horn since no one is there. Apparently my horn is unable to penetrate the loud music and goofing off that is going on inside the building. I can hear them but they clearly can’t hear me. I actually get out of my car and start knocking on the drive through window. Again, no response from anyone. Finally I call the store and let the phone ring and ring and ring and ring and ring and damnit no one will answer the damn phone. I have to cancel the DoorDash order because the useless employees won’t do their jobs. I guarantee that whatever they are getting paid, it is way too much. If you’ve employees then, then congratulations on giving your money away to people who won’t actually work. Whoever the general manager of this building is should be completely and utterly embarrassed by all this. And not just with what happened to me tonight. Look at the reviews for this place. An average of 2.7 stars. More 1 star ratings than all the other ratings combined. This place is by far the most pathetic restaurant I’ve ever been to. And I won’t call is fast food because there is nothing fast about it. Hell, there’s really no food either because no one seems to want to make the food.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Worst service ever!!! This place locks the doors 2 hours early and shuts down the fryers at 7pm. Don't go get any cold food at night. Oh wait, you can't because they don't have any fried chicken left!!! They start closing the store at 8pm...said the manager. Then why have your operating hours open til 10??? To serve the leftovers??? No thanks!!!
Atmosphere: 1
Food: 1
Service: 1
Overall worst kfc ever close this pile down
Atmosphere: 1
Food: 1
Service: 1
Over all was the worst customer service ever!
Didn't get my order right and my food was cold when I got home ! I go in to order food the cashier was talking I appropriate to me along with the staff !
Most employees in there should not have a job after tonight!
Cross contamination in so may levels !
Got home and my family couldn't even eat it!
Atmosphere: 1
Food: 1
Service: 1
I've finally learned my lesson. The KFC of my youth no longer exists. I never, ever get what I order. No sauces. No receipt. Price continues to go up. I'll get my weirdly shaped chicken strips with average seasoning elsewhere. How do they screw up this bad this often? The law of probability says they have to get orders right occasionally, right?
Atmosphere: 1
Food: 1
Service: 1
I work overnight and was looking for a spot to pick up some food for my shift lunch. The hours on Google and the drive thru screen say they're open till 10 but I pulled up to the drive thru at 9:30 and an automated voice said they were closed. If you're gonna before 10 then maybe you should change your hours. I drove out of my way just to be misled. Do better (although based on other numerous bad reviews I doubt you intend to do better)
Atmosphere: 1
Service: 1
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