Have had issues with every single order I've ever made at this restaurant. Don't know why I kept going back, but I'm done. Their attitude stinks when the problems are ones they've created by their incompetence. They don't care at all. Don't bother giving them your money.
Atmosphere: 1
Food: 2
Service: 1
Steve Ray
Subway puts interesting ads on TV for specials. This location doesn't honor most specials even though the website says they are a participating location. And the employees vociferously let you know they know nothing about the ads (or the website.) Many Subway locations are the same in this regard.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: All-American Club
Amy W
Got a BLT and it was good but they were really skimpy on the bacon compared to other Subway's. Very nice staff, clean and fast!
Atmosphere: 5
Food: 4
Service: 5
Prasad lella
I really enjoy the food; it’s incredibly tasty and full of flavor. Each dish is prepared with such care, making every bite a delightful experience. Whether it's the spices, the freshness of the ingredients, or the way everything is cooked, it all comes together to create a satisfying meal that I look forward to every time.☺️☺️
This location has a consistent issue with skimping and messing up online orders so I've made it a habit to double check before leaving. This isn't my first time having to go back in after being displeased with the service. This time tho they decided they weren't going to correct the order because they "are confident it's the right amount." I paid $3 for DOUBLE protein. Does the picture look like DOUBLE protein to you? Will be making my complaints then determining if I'll be returning to a Subway from there.
Atmosphere: 1
Food: 1
Service: 1
Marcus “Commander” Shepard
This location has a consistent issue with skimping and messing up online orders so I've made it a habit to double check before leaving. This isn't my first time having to go back in after being displeased with the service. This time tho they decided they weren't going to correct the order because they "are confident it's the right amount." I paid $3 for DOUBLE protein. Does the picture look like DOUBLE protein to you? Will be making my complaints then determining if I'll be returning to a Subway from there.
Atmosphere: 1
Food: 1
Service: 1
Piper Roedel
I placed an order online for two sandwiches, When I picked it up all the toppings were on the wrong sandwich and the other one had absolutely nothing on it. i called and asked for a refund and was told i was going to have to “wait until the manager got there”. i opened my sandwich to see this. this is now the second time an order has been messed up by this location.
Atmosphere: 1
Food: 1
Service: 1
Archie Leckie
i always like subway its better than fire house sub.
Atmosphere: 5
Food: 5
Service: 5
John Leezy
I have not been to Subway in years. When paying, the terminal gave me an option to tip. I hit no tip, and the employee huffed. Is it a thing now to pay an extra 3 bucks for my sandwich? For the cost difference I will just go to Jimmy John's next time.
Atmosphere: 3
Food: 3
Service: 3
Ben Hartman
Wish i could post a photo. If your store hours say you're open until 9 pm, then your doors stay open until 9 pm. Like the employees of this location ADMITTED to me that they closed the doors at 830 to go theough closing when i knocked on the door at 8:45. Then your hours should read 8:30, but by their logic they would then lock up at 8. Its assenine. And disgusting. Subway you lost business in that 15 minutes, and were paying your employees. Bad investment subway.
We did curbside so I can't comment on the atmosphere. However, it's a subway.
Food: 5
Service: 5
Terry Mcdaniel
The bread for the sub sandwich tasted like day old bread. Was hard and crusty. I won't be going back to this location.
Atmosphere: 3
Food: 1
Service: 4
Jeremy Lemken
I don’t like to write bad reviews, but I want the owners of this subway to be aware ofthis instance.Went to this subway today (1/6/2024 at 8:55 am) and simply wanted a breakfast sandwich in a bowl. We were told it’s a different charge and they can’t do that. We then explained that we will pay for the sandwich at regular price, please just put it in a bowl because we don’t eat bread. We were told the bowl is a different charge. We then asked if we can buy a bowl by itself, and also buy the sandwich at regular price, and just put the breakfast in the bowl without bread. We were told they can’t do that.Seems pretty easy to me, but apparently not. So we decided to take our business elsewhere. Just another reason we will not be subway customers moving forward. We’ve supported both subways in Wentzville for many years, and over the past couple of years the service and quality of food has gone downhill. With all the competition and similar options now available in Wentzville, I hope the owners of this subway make a change for the better.We wish you luck!
Atmosphere: 1
Food: 3
Service: 1
Dennis Funk
Food is standard Subway. The service I have received is always good, even when they are super busy.
Food: 4
Service: 4
Kevin “TwistT Moto” Kiser
Ordered a footlong #3 with extra meat, they had a promotion for free smashed avocado. The #3 is supposed to have Philly style beef and bacon, I only found one piece of bacon. I upgraded to the extra meat/protein, I swear it was less than even normal. The bread was nowhere near toasted, as it was ordered, but it was hard and dry like it was from a week ago, I would not even say it was day old.I hate to be that hard on a place but this place was BAD!The only reason I give 2 stars for service is because it was ready when I got there after ordering in the app.Never going there again!
Have had issues with every single order I've ever made at this restaurant. Don't know why I kept going back, but I'm done. Their attitude stinks when the problems are ones they've created by their incompetence. They don't care at all. Don't bother giving them your money.
Atmosphere: 1
Food: 2
Service: 1
Subway puts interesting ads on TV for specials. This location doesn't honor most specials even though the website says they are a participating location. And the employees vociferously let you know they know nothing about the ads (or the website.) Many Subway locations are the same in this regard.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: All-American Club
Got a BLT and it was good but they were really skimpy on the bacon compared to other Subway's. Very nice staff, clean and fast!
Atmosphere: 5
Food: 4
Service: 5
I really enjoy the food; it’s incredibly tasty and full of flavor. Each dish is prepared with such care, making every bite a delightful experience. Whether it's the spices, the freshness of the ingredients, or the way everything is cooked, it all comes together to create a satisfying meal that I look forward to every time.☺️☺️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Footlong Cookie, Rotisserie-Style Chicken, Grilled Chicken, Homestyle Chicken Salad, All-Pro Sweet Onion Chicken Teriyaki, Honey Mustard BBQ Chicken
This location has a consistent issue with skimping and messing up online orders so I've made it a habit to double check before leaving. This isn't my first time having to go back in after being displeased with the service. This time tho they decided they weren't going to correct the order because they "are confident it's the right amount." I paid $3 for DOUBLE protein. Does the picture look like DOUBLE protein to you?
Will be making my complaints then determining if I'll be returning to a Subway from there.
Atmosphere: 1
Food: 1
Service: 1
This location has a consistent issue with skimping and messing up online orders so I've made it a habit to double check before leaving. This isn't my first time having to go back in after being displeased with the service. This time tho they decided they weren't going to correct the order because they "are confident it's the right amount." I paid $3 for DOUBLE protein. Does the picture look like DOUBLE protein to you?
Will be making my complaints then determining if I'll be returning to a Subway from there.
Atmosphere: 1
Food: 1
Service: 1
I placed an order online for two sandwiches, When I picked it up all the toppings were on the wrong sandwich and the other one had absolutely nothing on it. i called and asked for a refund and was told i was going to have to “wait until the manager got there”. i opened my sandwich to see this. this is now the second time an order has been messed up by this location.
Atmosphere: 1
Food: 1
Service: 1
i always like subway its better than fire house sub.
Atmosphere: 5
Food: 5
Service: 5
I have not been to Subway in years. When paying, the terminal gave me an option to tip. I hit no tip, and the employee huffed. Is it a thing now to pay an extra 3 bucks for my sandwich? For the cost difference I will just go to Jimmy John's next time.
Atmosphere: 3
Food: 3
Service: 3
Wish i could post a photo. If your store hours say you're open until 9 pm, then your doors stay open until 9 pm. Like the employees of this location ADMITTED to me that they closed the doors at 830 to go theough closing when i knocked on the door at 8:45. Then your hours should read 8:30, but by their logic they would then lock up at 8. Its assenine. And disgusting. Subway you lost business in that 15 minutes, and were paying your employees. Bad investment subway.
Atmosphere: 1
Food: 2
Service: 2
Restaurantji Recommends
We did curbside so I can't comment on the atmosphere. However, it's a subway.
Food: 5
Service: 5
The bread for the sub sandwich tasted like day old bread. Was hard and crusty. I won't be going back to this location.
Atmosphere: 3
Food: 1
Service: 4
I don’t like to write bad reviews, but I want the owners of this subway to be aware ofthis instance.Went to this subway today (1/6/2024 at 8:55 am) and simply wanted a breakfast sandwich in a bowl. We were told it’s a different charge and they can’t do that. We then explained that we will pay for the sandwich at regular price, please just put it in a bowl because we don’t eat bread. We were told the bowl is a different charge. We then asked if we can buy a bowl by itself, and also buy the sandwich at regular price, and just put the breakfast in the bowl without bread. We were told they can’t do that.Seems pretty easy to me, but apparently not. So we decided to take our business elsewhere. Just another reason we will not be subway customers moving forward. We’ve supported both subways in Wentzville for many years, and over the past couple of years the service and quality of food has gone downhill. With all the competition and similar options now available in Wentzville, I hope the owners of this subway make a change for the better.We wish you luck!
Atmosphere: 1
Food: 3
Service: 1
Food is standard Subway. The service I have received is always good, even when they are super busy.
Food: 4
Service: 4
Ordered a footlong #3 with extra meat, they had a promotion for free smashed avocado. The #3 is supposed to have Philly style beef and bacon, I only found one piece of bacon. I upgraded to the extra meat/protein, I swear it was less than even normal. The bread was nowhere near toasted, as it was ordered, but it was hard and dry like it was from a week ago, I would not even say it was day old.I hate to be that hard on a place but this place was BAD!The only reason I give 2 stars for service is because it was ready when I got there after ordering in the app.Never going there again!
Atmosphere: 1
Food: 1
Service: 2
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