Subway

So disappointed. . Last night I called the Wright City Subway and and asked what time they opened as we wanted to order 7 of the 6.99 footlongs for the next morning. She told me come in at 8:30 when they opened which we did. We ordered there and twice I asked the girl again if these were all the 6.99 sandwiches and she said yes. When we came back at 11:00 my husband went in to pick them up and the bill was over $90. We went back to ask why and they told us they had to be ordered on line. Their employee had 3 opportunities to tell me this and failed to. Never again. Either it was deliberate or she was uninformed by management but regardless these sandwiches would not have been purchased if they were going to be more than 6.99. We are in our 70's so we don't go online for ordering usually, however I would have gladly done so to pay the 6.99 if I knew, as I expected to get these sandwiches for the 6.99 price. It was the employees responsibility to tell me this offer was only for online orders when I asked her specifically if these were the 6.99 sandwiches. She had several opportunities to do so. I will also be reporting this location to Subways corporate offices.

Atmosphere: 1

Food: 4

Service: 1

Nasty nasty nasty, went there at 2pm and the lady had an attitude while making our sandwiches and an attitude when a girl walked in for a mobile order. And the man had no clean hygiene, he had greasy hair like he just rolled out of bed late for work. He also kept wiping his nose on his glove instead of excusing himself to go to the back and blow his nose but kept wiping it on the glove and didn’t change them. Then he used the exact same knife to cut 3 different people sandwiches without wiping it off or changing knife’s, disregarding for cross contamination and allergies. The tables were dirty and it wasn’t even busy at all. Don’t recommend!

Atmosphere: 2

Food: 2

Service: 1

I order from the app, little to no interaction with staff.

Atmosphere: 4

Food: 4

Service: 3

It was just in passing and since I had an appetite I arrived for a long feet

Atmosphere: 3

Food: 3

Service: 3

Pre ordered, picked up in 10 minutes. Pulled sandwich out of bag, and paper was soggy and ripped, sandwich fell to ground, churo was tough at one end and hard on the other.

Atmosphere: 5

Food: 3

Service: 5

Great experience

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Oven Roasted Turkey

Ok so I had one of my friends go and get me a sandwich as I posted the picture of what I ordered I called asked what goes on the all sweet pro and she told me but I got no sweet onion sauce and the bread is horrible and hard throwing this sandwich in the trash and was I rude probably but I am so sick of subway messing my food up you need new management or to retrain your crew

Food: 1

Service: 1

The worst sandwich I've ever had!! Won't accept coupons! Bread old and hard!! Will never go back!! Close it down till new ownership!!!

Food: 1

Service: 1

Stale bread. Slimy spinach expired chips. Called, no answer

Vegetarian options: I ordered the sandwich

Atmosphere: 3

Food: 1

Service: 4

Stopped by at 7:37pm and all of the tables and chairs were stacked up. The sign definitely said they didn’t close until 9:00pm. There was 2 teens working but only 1 was making sandwiches. I was told it would be quite a while because the 1 employee was working on an internet order. So my daughter and I left and took our business to Warrenton. I will never be going back!

Atmosphere: 1

Food: 1

Service: 1

Nicole is awesome always working hard . The little short lady always looks like she's mad about making food like we are an inconvenience. We all have our bad days I get it . Just leave it at home please .

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Cookies, The Philly

Dietary restrictions: There is a QR code for gluten information

I love the manager...Always cleanVery friendly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookies, Meatball Marinara

Food tasted good but the service was super slow and the kids working seemed less than motivated to be there. Which I get it. But management should be doing something to motivate there workers to want to be there especially on a Saturday!

Atmosphere: 1

Food: 5

Service: 3

The manager is so Amazing! She just makes a good sandwich. I got the same sandwich at the Lake of the Ozark and was so disappointed. The rotisserie chicken is superb!

Atmosphere: 5

Food: 5

Service: 5