The only drive thru I've been to that they hand the entire card machine out of the window with an expectation of a tip. The tip culture is getting a bit out of hand. Expecting a tip at a drive thru takes the cake
Atmosphere: 4
Food: 5
Service: 2
Noel Allen
Always friendly service and great treats!
Atmosphere: 5
Food: 5
Service: 5
Chris brown
I’m not from Bay St. Louis. I live around Hattiesburg. I eat Smoothie King at least once a week sometimes twice. Yesterday I visited your store and someone claiming she was the manager took my order. I asked to receive everything in The blender, which from my experience would Require upgrading to a bigger cup. I was told I would have to pay for a bigger cup. I have been a loyal Smoothie King customer for over a decade. It’s the first time I’ve ever heard this and on top of that. She was kind of a smart mouth about it. Claiming that the owner told her to do that. So I said, be sure to give me my receipt so I can leave a good review for you… On my cup she wrote ‘’ Go For It ! ‘’ Again, I’ve eaten 1000 smoothies and I’ve never had one person write anything on my cup. Taking her Attitude to a whole Nother level. Hope this issue is addressed my ownership She sure doesn’t reflect any experience I’ve ever had at any Smoothie King ever Best regards for your store By the way the rest of the staff Was very kind. Good day, sir 👍🏽
Food: 5
Service: 1
Charles Cox
This is a great place for smoothies. Tons to choose from. The bowls are really flavorful and delicious. Prices are not bad. Staff is very friendly and knowledgeable. Highly recommended.
Atmosphere: 5
Food: 5
Service: 5
Angelia Williams
They are always super friendly and they greet you with a smile every time. Awesome service
Atmosphere: 5
Food: 5
Service: 5
Aj
Been going down hill for a while now. Last chance to make a turn around today and dropped the ball. Watered down smoothie, won't be back.
Kristen Becnel
I live in Bay St. Louis and I am a frequent customer of this smoothie king- Always consistent and have great smoothies. But there is an employee there by the name of “Selena” Who IS A VERY rude and miserable person. I asked her a question about the pumpkin smoothie, and her answer was very sharp And she acted as if I was bothering her?? And then she turned around before I could even get another word out of my mouth. And as I was ordering from the drive-through, she was extremely rude again & Her tone was full of nasty attitude. It’s not what you say it’s how you say it- She needs some courses on customer service or she needs a new profession. I would be embarrassed To have someone like that working for me
Atmosphere: 1
Food: 5
Service: 1
Stacy Haverkamp
Went to the Bay for a weekend get away…..amazing place to visit BTW! Wanted a light dinner and something cool because it was HOT ??! Smoothie King was the answer. I had a make your own concoction, essentially Greek yogurt chocolate mixture…..it was very good. My friend got the Bee Sting Bowl and loved it. This place is drive through only but neat, clean and conveniently located. A great place for a cool meal or snack in a wonderful city. Visit soon!
Parking: This is a drive through but there is plenty of space for parking around the facility
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Gut Health Greek Yogurt Strawberry Blueberry, Metabolism Boost Mango Ginger, Power Punch Plus, Pure Recharge Mango Strawberry, Veggie Apple Kiwi Kale, Original High Protein Chocolate, Acai Cocoa Haze, Peanut Power Plus
Rebel Soul
I clearly ordered a 32oz Smoothie. After applying my discounted $2 reward. The attendant chose to change the size of my smoothie to the price I was discounted and gave me a 20oz. If I did not have somewhere to be, I would have made another circle around there drive through. How disappointing, when I was looking forward to WHAT I WANTED!!!!
Kelsie Wright
This place is horrible. Kayla was so rude and unwelcoming. Whole experience was a disappointment. When I went to drive a way I was given an eye roll with my “goodbye f u” wave.
You can’t sit in the store. It’s drive thru only. The service was nice on intercom but rude at the window. Didn’t respond about asking about military discount. They said they can make any drink sugar free but the drink we got definitely tasted sugar heavy. The peanut butter power smoothie was also not blended well. We called to say there were dates or something not blended well- they said ya it probably was the dates and they just appologized and didn’t offer anyway to fix it.Edit** Kaila the manager reached out and made us better blended smoothies and offered a gift card too! Amazing resolution! Thanks!! She definitely smooottthhheddd it over.
Atmosphere: 3
Food: 3
Service: 4
Jimothy K
I hate this location. They either add too much sugar or cant blend the drinks properly. I honestly will never go back to this location.
Noah Ahlers
Whoever changed the Hulk recipe, please change it back. It tastes like strawberries mixed with dish soap.
Angel Melton
They usually make good smoothies but I don’t really know what happened today... our smoothies were very soupy and seeemed watered down. My sons was almost all water. This happened on nov 28th 12:59 pm I think I will choose a different location from now on.
M N
This SK has gone downhill. The smoothies are inconsistent, the same smoothie will literally taste different every time so it's very obvious they're not following the recipe or measuring correctly. The customer service isn't particularly terrible but it's not very friendly. I wasn't told my total the entire transaction, they don't tell anyone about the survey or ask about the app, not even a polite greeting.
The only drive thru I've been to that they hand the entire card machine out of the window with an expectation of a tip. The tip culture is getting a bit out of hand. Expecting a tip at a drive thru takes the cake
Atmosphere: 4
Food: 5
Service: 2
Always friendly service and great treats!
Atmosphere: 5
Food: 5
Service: 5
I’m not from Bay St. Louis. I live around Hattiesburg. I eat Smoothie King at least once a week sometimes twice. Yesterday I visited your store and someone claiming she was the manager took my order. I asked to receive everything in The blender, which from my experience would Require upgrading to a bigger cup. I was told I would have to pay for a bigger cup. I have been a loyal Smoothie King customer for over a decade. It’s the first time I’ve ever heard this and on top of that. She was kind of a smart mouth about it. Claiming that the owner told her to do that.
So I said, be sure to give me my receipt so I can leave a good review for you… On my cup she wrote ‘’ Go For It ! ‘’ Again, I’ve eaten 1000 smoothies and I’ve never had one person write anything on my cup. Taking her Attitude to a whole Nother level. Hope this issue is addressed my ownership She sure doesn’t reflect any experience I’ve ever had at any Smoothie King ever Best regards for your store By the way the rest of the staff Was very kind. Good day, sir 👍🏽
Food: 5
Service: 1
This is a great place for smoothies. Tons to choose from. The bowls are really flavorful and delicious. Prices are not bad. Staff is very friendly and knowledgeable. Highly recommended.
Atmosphere: 5
Food: 5
Service: 5
They are always super friendly and they greet you with a smile every time. Awesome service
Atmosphere: 5
Food: 5
Service: 5
Been going down hill for a while now. Last chance to make a turn around today and dropped the ball. Watered down smoothie, won't be back.
I live in Bay St. Louis and I am a frequent customer of this smoothie king- Always consistent and have great smoothies.
But there is an employee there by the name of “Selena” Who IS A VERY rude and miserable person. I asked her a question about the pumpkin smoothie, and her answer was very sharp And she acted as if I was bothering her?? And then she turned around before I could even get another word out of my mouth. And as I was ordering from the drive-through, she was extremely rude again & Her tone was full of nasty attitude. It’s not what you say it’s how you say it- She needs some courses on customer service or she needs a new profession. I would be embarrassed To have someone like that working for me
Atmosphere: 1
Food: 5
Service: 1
Went to the Bay for a weekend get away…..amazing place to visit BTW! Wanted a light dinner and something cool because it was HOT ??! Smoothie King was the answer. I had a make your own concoction, essentially Greek yogurt chocolate mixture…..it was very good. My friend got the Bee Sting Bowl and loved it. This place is drive through only but neat, clean and conveniently located. A great place for a cool meal or snack in a wonderful city. Visit soon!
Parking: This is a drive through but there is plenty of space for parking around the facility
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Gut Health Greek Yogurt Strawberry Blueberry, Metabolism Boost Mango Ginger, Power Punch Plus, Pure Recharge Mango Strawberry, Veggie Apple Kiwi Kale, Original High Protein Chocolate, Acai Cocoa Haze, Peanut Power Plus
I clearly ordered a 32oz Smoothie. After applying my discounted $2 reward. The attendant chose to change the size of my smoothie to the price I was discounted and gave me a 20oz. If I did not have somewhere to be, I would have made another circle around there drive through. How disappointing, when I was looking forward to WHAT I WANTED!!!!
This place is horrible. Kayla was so rude and unwelcoming. Whole experience was a disappointment. When I went to drive a way I was given an eye roll with my “goodbye f u” wave.
Atmosphere: 1
Service: 1
Restaurantji Recommends
You can’t sit in the store. It’s drive thru only. The service was nice on intercom but rude at the window. Didn’t respond about asking about military discount. They said they can make any drink sugar free but the drink we got definitely tasted sugar heavy. The peanut butter power smoothie was also not blended well. We called to say there were dates or something not blended well- they said ya it probably was the dates and they just appologized and didn’t offer anyway to fix it.Edit** Kaila the manager reached out and made us better blended smoothies and offered a gift card too! Amazing resolution! Thanks!! She definitely smooottthhheddd it over.
Atmosphere: 3
Food: 3
Service: 4
I hate this location. They either add too much sugar or cant blend the drinks properly. I honestly will never go back to this location.
Whoever changed the Hulk recipe, please change it back. It tastes like strawberries mixed with dish soap.
They usually make good smoothies but I don’t really know what happened today... our smoothies were very soupy and seeemed watered down. My sons was almost all water. This happened on nov 28th 12:59 pm I think I will choose a different location from now on.
This SK has gone downhill. The smoothies are inconsistent, the same smoothie will literally taste different every time so it's very obvious they're not following the recipe or measuring correctly. The customer service isn't particularly terrible but it's not very friendly. I wasn't told my total the entire transaction, they don't tell anyone about the survey or ask about the app, not even a polite greeting.
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