The employees at the windows lack customer service and basic kindness. They don't smile and don't speak. They literally hand you the food and close the window. Not a word, not a smile and no eye contact. Sometimes they actually look mad or sick. At least my order is rarely wrong.
Atmosphere: 5
Food: 4
Service: 2
Recommended dishes: Sandwich
Edward
On August 9th 2025. This location had a customer appreciation day. However, it's becoming very obvious...that's not true. The sign on the door. States lobby hours are, 6 am - 10 pm. Yet, even with several staff on duty. The shift manager opens the lobby. When she feels like opening it. Clearly, her main focus is on the drive thru only. So why advertise lobby hours. When you're not going to open. Also, why claim your store appreciates customers. When you clearly are selective . In what customers you serve
Atmosphere: 4
Food: 4
Service: 1
Robert kelley
Poor staff I would not recommend going there...
Atmosphere: 3
Food: 3
Service: 3
Dcv Dcv
It's a shame I am sayn this about this Wendy's cause I rlly like it and have good experience here. Tonight I did not they had attitude but that nor here or their . They got my order wrong and also can't count my 4 nuggets had only 2 half a fry and pretty much tossed my food at me I almost dropped it . Come on Wendy's get it to gether y'all can do better I know cause I miss it please fix problem and learn to count nuggets.
Atmosphere: 1
Food: 1
Service: 1
Jim
As far as fast food goes, Wendy's does the most in terms of healthier choices. My family appreciates that, so when mom and dad are too tired to cook, we are happy to let the fine folks at Wendy's make dinner for us.
Atmosphere: 5
Food: 5
Service: 5
Angel melton
After waiting for nearly 40 minutes for our food with only 4 cars in the drive through the staff member failed to inform us about the frosty machine apparently being broken (probably lying about it) and when asked about the frosty and why she couldn’t warn us ahead of time she blatantly said, “I had ten cars in the drive through and I wasn’t worried about it.” Wendy’s needs to fire the whole crew and start over fresh with people who appreciate having a job.
Atmosphere: 1
Food: 1
Service: 1
Terry McCrory
Today I went through the drive-through and I bought a double baconator a single baconator and nuggets and fries. Everything was right except the single baconator. It had onions, tomatoes, and lettuce. That is not a baconator. Every time I go through the drive through they always get the order wrong. These people that take the order just don't listen to what you tell them.
Atmosphere: 5
Food: 5
Service: 2
Brittany Pigott
Got a few chicken blts tonight and the bottom bun was molded. Unfortunately I had already ate an entire sandwich before I realized so I pray I don’t get sick from it. Absolutely disgusting and how do you not see it when you’re making a sandwich???
I know its Wendy's so the bar is low but I just spent 10 minutes standing at the counter waiting for someone to take my order while half a dozen employees hang out in the back. I was LITERALLY THE ONLY CUSTOMER IN THE STORE. I didn't have time to wait for them to finish up their conversation. The topic at hand was an employee came in that wasn't scheduled to be there today, apparently this needed a discussion.
JOSH MOODY ADVENTURES IN LIVING
Went through here last night around 1030.After waiting at the window for over 15 minutes our food came out cold.
Brandon Hansen
Got home with the wrong hamburgers. About 10 of value on a 30 order. The manager fixed it, but said it had to be same day and I had to make a 20 minute trip back... I like Dave's double, but this is the second time I have arrived home and the order was wrong. The burgers look similar in the wrapper, but they are way different.
Eugene Boyanton
The hamburgers and french fries used to be real tasty. Maybe they still are and maybe my taste buds have changed but the only thing I go to Wendy’s for nowadays is a chocolate frosty cause you can get a medium for less than $10.
The employees at the windows lack customer service and basic kindness. They don't smile and don't speak. They literally hand you the food and close the window. Not a word, not a smile and no eye contact. Sometimes they actually look mad or sick. At least my order is rarely wrong.
Atmosphere: 5
Food: 4
Service: 2
Recommended dishes: Sandwich
On August 9th 2025. This location had a customer appreciation day. However, it's becoming very obvious...that's not true. The sign on the door. States lobby hours are, 6 am - 10 pm. Yet, even with several staff on duty. The shift manager opens the lobby. When she feels like opening it. Clearly, her main focus is on the drive thru only. So why advertise lobby hours. When you're not going to open. Also, why claim your store appreciates customers. When you clearly are selective . In what customers you serve
Atmosphere: 4
Food: 4
Service: 1
Poor staff I would not recommend going there...
Atmosphere: 3
Food: 3
Service: 3
It's a shame I am sayn this about this Wendy's cause I rlly like it and have good experience here. Tonight I did not they had attitude but that nor here or their . They got my order wrong and also can't count my 4 nuggets had only 2 half a fry and pretty much tossed my food at me I almost dropped it . Come on Wendy's get it to gether y'all can do better I know cause I miss it please fix problem and learn to count nuggets.
Atmosphere: 1
Food: 1
Service: 1
As far as fast food goes, Wendy's does the most in terms of healthier choices. My family appreciates that, so when mom and dad are too tired to cook, we are happy to let the fine folks at Wendy's make dinner for us.
Atmosphere: 5
Food: 5
Service: 5
After waiting for nearly 40 minutes for our food with only 4 cars in the drive through the staff member failed to inform us about the frosty machine apparently being broken (probably lying about it) and when asked about the frosty and why she couldn’t warn us ahead of time she blatantly said, “I had ten cars in the drive through and I wasn’t worried about it.” Wendy’s needs to fire the whole crew and start over fresh with people who appreciate having a job.
Atmosphere: 1
Food: 1
Service: 1
Today I went through the drive-through and I bought a double baconator a single baconator and nuggets and fries. Everything was right except the single baconator. It had onions, tomatoes, and lettuce. That is not a baconator. Every time I go through the drive through they always get the order wrong. These people that take the order just don't listen to what you tell them.
Atmosphere: 5
Food: 5
Service: 2
Got a few chicken blts tonight and the bottom bun was molded. Unfortunately I had already ate an entire sandwich before I realized so I pray I don’t get sick from it. Absolutely disgusting and how do you not see it when you’re making a sandwich???
Food: 1
Typically Wendy's but service was slooow
Fast friendly and courteous. Great team there
Restaurantji Recommends
I know its Wendy's so the bar is low but I just spent 10 minutes standing at the counter waiting for someone to take my order while half a dozen employees hang out in the back. I was LITERALLY THE ONLY CUSTOMER IN THE STORE. I didn't have time to wait for them to finish up their conversation. The topic at hand was an employee came in that wasn't scheduled to be there today, apparently this needed a discussion.
Went through here last night around 1030.After waiting at the window for over 15 minutes our food came out cold.
Got home with the wrong hamburgers. About 10 of value on a 30 order. The manager fixed it, but said it had to be same day and I had to make a 20 minute trip back... I like Dave's double, but this is the second time I have arrived home and the order was wrong. The burgers look similar in the wrapper, but they are way different.
The hamburgers and french fries used to be real tasty. Maybe they still are and maybe my taste buds have changed but the only thing I go to Wendy’s for nowadays is a chocolate frosty cause you can get a medium for less than $10.
Slow day
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