Worst sonic ever tbh. Food always comes out cold and Mozz sticks are ALWAYS undercooked. Cheese inside of them isn't even melted. Staff is rude and will absolutely not correct your order of it's wrong. They just do what they want here and it's hella annoying. Not worth the trouble and employees need lessons in grooming themselves because they stink.
Atmosphere: 1
Food: 1
Service: 1
Courtney Jones
The service is terrible! From management to the carhops, everyone is extremely unprofessional. The lady taking my order hung up on me twice while I was trying to place an order at the stall. I definitely won’t be returning.
Atmosphere: 1
Food: 1
Service: 1
Michael Bailey
Food is good, correct, and quick. Several of the stall kiosks don't work but using the mobile app let's you not have to deal with that.
Food: 4
Service: 3
Braylon Stallings
didn't have ice cream
Kimberlea Strickland
ordering ahead of time does no good. They aren't gonna bring your order out anyways .
Virginia Matthews
This is the first review I’ve ever given on anything.. in 56 years.. I ordered my burgers, all slightly different.. every burger came loaded with EVERYTHING. I’m deathly allergic to lettuce, DEATHLY! When a customer orders something, it’s not always about ‘likes” lettuce… I can’t EAT IT!!! EVERY BURGER, came with EVERYTHING.. I spent $30.. wasted. I’ve never worked fast food, but it seems, NO lettuce, no onions and NO cheese, would be VERY SIMPLE. Apparently for Bay Springs, they do it THEIR way..I was told everyone STOPPED, eating there because of the rude staff, children running inside and outside the building and basic simple orders were ignored.. because sonic does it their way.. EVERY BURGER, the same exact way because it’s easier.. very disappointing
Albert Remeirez
Just pulled off on an order from Sonic and these teenagers here don't know what they're doing. We start to order and they keep walking off or doing it here things in the middle of it. Pressed the button twice and all of a sudden someone elses order pops up on the screen. People aren't getting their orders and it's unbelievable.
Luis david Leon aguirre
9 times out of 10, your order will be wrong. If you ask for low ice, they’ll give you a ton of ice. If you ask for no cheese, guess what’s on your burger? That’s right—cheese.
Autumn Sumrall
Check your bag before leaving! Twice this week we've got home to realize our orders were messed up or we got someone else's order entirely.
When I got there, I gave my order and I was trying to decide on whether it was anything else and it only a minute before I was about to say “that’s it” and the waiter(Derica)said “I have no patience” and continued to sigh. Then she brought the food out and after she came back out with the sauce she was headed back to the door to go inside and said something under her breathe. So yeah I will never be back at this sonic location again.
Atmosphere: 1
Food: 2
Service: 1
John Stephen
They do your order exactly as you want it . Need your burger well done no problem need something taken off your order no problem same if you want extra cheese etc. very friendly staff. Drive in and eat in your car.
Always get good service at a Sonic. The chicken nuggets were mostly breading, hard little nuggets. However the cheese sticks made up for it.
Food: 2
Service: 4
Craig Jackson
Food was ok. Fries were not hot.
Parking: Parking is mostly stalls, with a few spots in back
Wheelchair accessibility: Have ramps along the curb
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Biggie Cheeseburger, Tots
Sarah Townsend (Sarah)
I say here for 10 minutes waiting for someone to answer, watched other people order and leave while I waited, pushed the button again, decided maybe the speaker isn’t working or something so I moved, then I got some lady yelling at me over the speaker when I finally got someone to answer. This location has really gone downhill in the past year or so. The young man that brought me my food was very polite though.
Worst sonic ever tbh. Food always comes out cold and Mozz sticks are ALWAYS undercooked. Cheese inside of them isn't even melted. Staff is rude and will absolutely not correct your order of it's wrong. They just do what they want here and it's hella annoying. Not worth the trouble and employees need lessons in grooming themselves because they stink.
Atmosphere: 1
Food: 1
Service: 1
The service is terrible! From management to the carhops, everyone is extremely unprofessional. The lady taking my order hung up on me twice while I was trying to place an order at the stall. I definitely won’t be returning.
Atmosphere: 1
Food: 1
Service: 1
Food is good, correct, and quick. Several of the stall kiosks don't work but using the mobile app let's you not have to deal with that.
Food: 4
Service: 3
didn't have ice cream
ordering ahead of time does no good. They aren't gonna bring your order out anyways .
This is the first review I’ve ever given on anything.. in 56 years.. I ordered my burgers, all slightly different.. every burger came loaded with EVERYTHING. I’m deathly allergic to lettuce, DEATHLY! When a customer orders something, it’s not always about ‘likes” lettuce… I can’t EAT IT!!! EVERY BURGER, came with EVERYTHING.. I spent $30.. wasted. I’ve never worked fast food, but it seems, NO lettuce, no onions and NO cheese, would be VERY SIMPLE. Apparently for Bay Springs, they do it THEIR way..I was told everyone STOPPED, eating there because of the rude staff, children running inside and outside the building and basic simple orders were ignored.. because sonic does it their way.. EVERY BURGER, the same exact way because it’s easier.. very disappointing
Just pulled off on an order from Sonic and these teenagers here don't know what they're doing. We start to order and they keep walking off or doing it here things in the middle of it. Pressed the button twice and all of a sudden someone elses order pops up on the screen. People aren't getting their orders and it's unbelievable.
9 times out of 10, your order will be wrong. If you ask for low ice, they’ll give you a ton of ice. If you ask for no cheese, guess what’s on your burger? That’s right—cheese.
Check your bag before leaving! Twice this week we've got home to realize our orders were messed up or we got someone else's order entirely.
Always incredible!! Food service and atmosphere!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Biggie Cheeseburger
Restaurantji Recommends
When I got there, I gave my order and I was trying to decide on whether it was anything else and it only a minute before I was about to say “that’s it” and the waiter(Derica)said “I have no patience” and continued to sigh. Then she brought the food out and after she came back out with the sauce she was headed back to the door to go inside and said something under her breathe. So yeah I will never be back at this sonic location again.
Atmosphere: 1
Food: 2
Service: 1
They do your order exactly as you want it . Need your burger well done no problem need something taken off your order no problem same if you want extra cheese etc. very friendly staff. Drive in and eat in your car.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Jumbo Popcorn Chicken, Fries, Tots, Double Cheeseburger, Corn Dog
Always get good service at a Sonic. The chicken nuggets were mostly breading, hard little nuggets. However the cheese sticks made up for it.
Food: 2
Service: 4
Food was ok. Fries were not hot.
Parking: Parking is mostly stalls, with a few spots in back
Wheelchair accessibility: Have ramps along the curb
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Biggie Cheeseburger, Tots
I say here for 10 minutes waiting for someone to answer, watched other people order and leave while I waited, pushed the button again, decided maybe the speaker isn’t working or something so I moved, then I got some lady yelling at me over the speaker when I finally got someone to answer. This location has really gone downhill in the past year or so. The young man that brought me my food was very polite though.
Atmosphere: 1
Service: 1
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