One of the best subways I’ve gone to in regards to the customer service experience! There is a wonderful lady named Shani, her service was exceptional and she has such a sweet personality! I travel often from Texas to Alabama for work but I’ll definitely stop by more often just for her Southern Hospitality an a great sandwich!?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo
Lisa Courtney
I made an order online they gave me the option pick up delivery and I picked delivery. I thought it was exciting that we now had delivery in our local area. The first time I had ever seen it online as well. so I ordered 1 FL churro 1 FL monster sub 1 FL chicken salad Placed my order at 6:38 PM Waited waited waited at 7:38 PM I received a call from a employee at Subway asking me was I coming to pick up my sandwiches? I arrived between 7:50PM- 8:00 PM. my order total was $35.06 so DoorDash buy Subway charged me $2.99 for delivery fee $2.73 service fee $4.56. I left DoorDash Dasher tip. Total order being $35.06 When I arrived to pick up my order, the manager was standing outside by the front door in front of a car smoking I went in and picked up my order that had obviously been sitting there for an hour or more. The employee was as helpful as she could be With the situation being charged by DoorDash by subway. The manager didn’t take interest in the situation. Very obviously it ignored me going into the store and leaving . I’m sure your security cameras will show everything time sandwiches were made. I have all records posted here. .I would like to speak to somebody from corporate office in reference to this transaction. You please call me about the atmosphere,professionalism, and thank the sandwich creator who served me and done the best she could job well done. You stepped up and that’s what it takes. Corporate manager only? Please call me at 601-913-2057 Also I went back online to look at the information on the order and at the bottom it said canceled, but yeah, the charge was taken out of my account and SUBWAY® should look into who is representing DoorDash at your location? I called them. It’s individuals and they get paid like monthly from their deliveries that I was charged. However no door dasher in this area. I want a refund please.
Atmosphere: 1
Food: 1
Service: 5
Singh Maan
There is a girl working at subway her name is Shaisha she is very kind , polite ,good knowledge to serve the customer and very good speaking skills
Food: 5
Service: 5
Andrew Harvey
It's Thursday 1:15pm and the doors are locked, yet workers are inside.
Atmosphere: 1
Food: 1
Service: 1
Junita Dortch
I just ordered online and my son picked it up. I don't know who's working, but if you're not going to fix it right, please find another job. I ordered a tuna sub as usual. It's not toasted at all, the tuna and cheese is piled in the middle, the tuna itself isn't made right, the sauce was put on half of one half and this is a footlong. It's just thrown together. I never had a problem so it has to be new person/people working. I'm not the type to complain and definitely not the type to write a review, but it's ridiculous the way the sub is thrown together.
Atmosphere: 1
Food: 1
Service: 1
Michelle Lane
Nice ladies
Parking: Only a couple spots for the subway, it is attached to a Circle K.
Atmosphere: 5
Food: 5
Service: 5
Speedyc, LLC
Great stuff, fresh
Atmosphere: 5
Food: 5
Service: 5
Lani L Sutherland
Very good job. Food was hot. Thanks.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meatball Sub
Racheal
Didn't actually get to eat here. We had 2 orders. After the 25 ish year old black female made the first sandwich she walked aaay with no word on the 2nd one she pulled meat out for. The20ish year old long blonde hair female came to make the 1st sandwich with veggies and as i stated I would like a THIN RIBBON OF MAYO. She coated it all zig zagging thick. I paused and said, "can u please remove some of that" and she closed the bread. I then asked her to remake it and she stated i would have to pay for her mistake . I looked at her and said nevemind she starting rambling something about other customers that were the reason she couldn't do something, we left. The other female never returned.
Atmosphere: 1
Food: 1
Service: 1
Racheal Cooley
Didn't actually get to eat here. We had 2 orders. After the 25 ish year old black female made the first sandwich she walked aaay with no word on the 2nd one she pulled meat out for. The20ish year old long blonde hair female came to make the 1st sandwich with veggies and as i stated I would like a THIN RIBBON OF MAYO. She coated it all zig zagging thick. I paused and said, "can u please remove some of that" and she closed the bread. I then asked her to remake it and she stated i would have to pay for her mistake . I looked at her and said nevemind she starting rambling something about other customers that were the reason she couldn't do something, we left. The other female never returned.
I'm a 5ruck driver show up at 815 ..young lady told me there close ...stay the night at there lot notice some friend of them went to eat and they had a seat down and all ...thx subway employees..
maddie perkins
the young lady preparing the sandwiches was so kind and provided great customer service! definitely made my day! also the sandwich was delicious.
Drew GIbson
Horrible customer service. I go to different subways every day for lunch (I travel). Always get double chicken with the second scoop on the side. No issues. Here they charged me for an entire second sandwich. I asked about it and the manager said that’s how it is and walked away while I was talking. The other worker threw a piece of bread in my bag when I asked for the chicken to be made into a sandwich since I was paying for it.
Robert Stewart
This subway is great when they have bread. Staff is nice and pleasant. Was told to call before ordering to see if they have everything in stock. I guess if you go without calling ahead beware you may be disappointed.
One of the best subways I’ve gone to in regards to the customer service experience! There is a wonderful lady named Shani, her service was exceptional and she has such a sweet personality! I travel often from Texas to Alabama for work but I’ll definitely stop by more often just for her Southern Hospitality an a great sandwich!?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo
I made an order online they gave me the option pick up delivery and I picked delivery. I thought it was exciting that we now had delivery in our local area. The first time I had ever seen it online as well. so I ordered
1 FL churro
1 FL monster sub
1 FL chicken salad
Placed my order at 6:38 PM
Waited waited waited
at 7:38 PM I received a call from a employee at Subway asking me was I coming to pick up my sandwiches? I arrived between 7:50PM- 8:00 PM.
my order total was $35.06
so DoorDash buy Subway charged me
$2.99 for delivery fee
$2.73 service fee
$4.56. I left DoorDash Dasher tip. Total order being $35.06
When I arrived to pick up my order, the manager was standing outside by the front door in front of a car smoking I went in and picked up my order that had obviously been sitting there for an hour or more. The employee was as helpful as she could be With the situation being charged by DoorDash by subway. The manager didn’t take interest in the situation. Very obviously it ignored me going into the store and leaving . I’m sure your security cameras will show everything time sandwiches were made. I have all records posted here. .I would like to speak to somebody from corporate office in reference to this transaction. You please call me about the atmosphere,professionalism, and thank the sandwich creator who served me and done the best she could job well done. You stepped up and that’s what it takes.
Corporate manager only?
Please call me at 601-913-2057
Also I went back online to look at the information on the order and at the bottom it said canceled, but yeah, the charge was taken out of my account and SUBWAY® should look into who is representing DoorDash at your location? I called them. It’s individuals and they get paid like monthly from their deliveries that I was charged. However no door dasher in this area. I want a refund please.
Atmosphere: 1
Food: 1
Service: 5
There is a girl working at subway her name is Shaisha she is very kind , polite ,good knowledge to serve the customer and very good speaking skills
Food: 5
Service: 5
It's Thursday 1:15pm and the doors are locked, yet workers are inside.
Atmosphere: 1
Food: 1
Service: 1
I just ordered online and my son picked it up. I don't know who's working, but if you're not going to fix it right, please find another job. I ordered a tuna sub as usual. It's not toasted at all, the tuna and cheese is piled in the middle, the tuna itself isn't made right, the sauce was put on half of one half and this is a footlong. It's just thrown together. I never had a problem so it has to be new person/people working. I'm not the type to complain and definitely not the type to write a review, but it's ridiculous the way the sub is thrown together.
Atmosphere: 1
Food: 1
Service: 1
Nice ladies
Parking: Only a couple spots for the subway, it is attached to a Circle K.
Atmosphere: 5
Food: 5
Service: 5
Great stuff, fresh
Atmosphere: 5
Food: 5
Service: 5
Very good job. Food was hot. Thanks.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meatball Sub
Didn't actually get to eat here. We had 2 orders. After the 25 ish year old black female made the first sandwich she walked aaay with no word on the 2nd one she pulled meat out for. The20ish year old long blonde hair female came to make the 1st sandwich with veggies and as i stated I would like a THIN RIBBON OF MAYO. She coated it all zig zagging thick. I paused and said, "can u please remove some of that" and she closed the bread. I then asked her to remake it and she stated i would have to pay for her mistake . I looked at her and said nevemind she starting rambling something about other customers that were the reason she couldn't do something, we left. The other female never returned.
Atmosphere: 1
Food: 1
Service: 1
Didn't actually get to eat here. We had 2 orders. After the 25 ish year old black female made the first sandwich she walked aaay with no word on the 2nd one she pulled meat out for. The20ish year old long blonde hair female came to make the 1st sandwich with veggies and as i stated I would like a THIN RIBBON OF MAYO. She coated it all zig zagging thick. I paused and said, "can u please remove some of that" and she closed the bread. I then asked her to remake it and she stated i would have to pay for her mistake . I looked at her and said nevemind she starting rambling something about other customers that were the reason she couldn't do something, we left. The other female never returned.
All around great....
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Onion Chicken Teriyaki, Cookies, Raspberry Cheesecake
I'm a 5ruck driver show up at 815 ..young lady told me there close ...stay the night at there lot notice some friend of them went to eat and they had a seat down and all ...thx subway employees..
the young lady preparing the sandwiches was so kind and provided great customer service! definitely made my day! also the sandwich was delicious.
Horrible customer service. I go to different subways every day for lunch (I travel). Always get double chicken with the second scoop on the side. No issues. Here they charged me for an entire second sandwich. I asked about it and the manager said that’s how it is and walked away while I was talking. The other worker threw a piece of bread in my bag when I asked for the chicken to be made into a sandwich since I was paying for it.
This subway is great when they have bread. Staff is nice and pleasant. Was told to call before ordering to see if they have everything in stock. I guess if you go without calling ahead beware you may be disappointed.
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