This was our first visit and we were not impressed. Primarily because our server barely said 2 words. We noticed how she treated the other guests at 3 nearby tables and she was very talkative and spoke about the menu and other things. Maybe she was having a bad day and we were next in line to receive her rudeness, and lack of making our first visit inviting. My wife's fries were cold and the bacon on the sandwich was dried out and extra crispy. The bacon appeared to have been under a heat lamp for hours before we arrived. We asked for condiments on the side. The server brought out nasty containers with dried up grease, old mustard and mayo on the outside. However, another server brought out towelettes to clean the containers. Our server never offered refills on our drinks. She didn't even tell us if she was the cashier or pay at the door. If only she had paid attention, was nice, or told us about any specials she would have received more than 10%. We've had better service at Waffle House. I thought this place would've been more exceptional. After the fact, we should have requested another server as soon as she asked if we were ready to order. She never let us know that she was ready to write down our order, because she didn't say she was ready to take it. Overall terrible, but check in was great as well as the person who seated us. Manager didn't comp the cold fries, nor the old bacon. Only a slice of cheese cake we didn't order. This is a trend. I guess someone will put a 5 star after this post.
Atmosphere: 3
Food: 1
Service: 1
Brittney Herron
I was really disappointed with my visit. When I arrived, I sat for several minutes without being greeted or knowing if a server was coming. I was handed a menu, but after seeing other people getting up, I assumed I should follow and try the buffet. Unfortunately, the buffet was very disappointing — the food had no flavor and the bread was burnt.
When I came back to my table, I finally got a server, but by then I was already frustrated and only ordered a mimosa. I also noticed that as soon as a white table sat down, she went straight to take their order right away. However, she was quick to come to my table when it was time to pay. Overall, I left feeling very unhappy with both the service and the food.
Atmosphere: 5
Food: 1
Service: 1
John Suggs
Delightful Service. Liz was fabulous!! I had Steak n Eggs . Steak was perfect. I only added butter, salt and pepper to it! Toast just the way i like it. 10 out of 10 recommend!
Atmosphere: 5
Food: 5
Service: 5
Leisa Wells
The food is always hot and we got fast service is excellent, everyone is always so nice. Even the runners of the food are so nice when they arrive with our food:
Robbie Lynn Johnson
We had the meatloaf sandwich, Mater Cakes and gumbo - all fabulous!!!! So good.
Atmosphere: 5
Food: 5
Service: 5
LGH
Food is generally good(especially country fried steak), but my problem with them recently is removing the usual additional free side from entrees. That effectively increases the meal price by $8-$10 if you want the side, and still leaves the entree price alone. Not cool.
Food: 4
Matt McC
You just have to Love when Something is Working Great and then a New Manager comes in and has Ideas! Like take a Great Menu and start making changes and changing items for Cheap Substitutes, like the once delicious Hash browns to McDonald’s Style hash brown cakes, and bacon that has been sitting in a serving pan for hours, and a Steak as thin as possible why pay $30.00 for a $12.00 meal that is Better at the Waffle House, they were once a Great Place
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Steak and Eggs
Cathy Paravicini
I am not one to complain… to be honest this is the first time I have ever complained about a restaurant ever. I have gambled at the IP for years and love this casino. I always passed by the Bayview Cafe upon entering the casino and always wanted to eat there…. Breakfast I ordered the Egg Benedict entree… I literally took a bite of EGGSHELLS…. I did not complain as we were headed out. We stayed last night and had a free meal with comp points. So my husband ordered the prime rib meal for over 40 dollars and could not eat it because it was so dried out and the fat on it was HARD. I ordered the freezer burnt salmon for over 30 dollars. IP is a great casino but now I understand why the Bayview Cafe is always EMPTY.
Atmosphere: 4
Food: 1
Service: 4
Willie Pippen
Great spot for a quick bite. The mater cakes were excellent. Crab cake on top of a fried green tomatoe! Sign me up please. And the sauce is excellent. Also got the chicken fried steak. Wow. Huge steak freshly fried with great flavor..... and the white gravy is really really good. My only gripe would be not enough mashed taters. Flavor wise everything was excellent. Will definitely go back.
Atmosphere: 4
Food: 5
Service: 5
Lisa Guthrie
The waitress was nice, but we could not eat anything we ordered. We have never had food served to us this bad. It makes me wonder how this place got any positive reviews. Lucky for us there was a Waffle House nearby.
We came to eat here as a last minute decision before a show since our restaurant of choice down the road had a long wait. I was sat down immediately, and then had such a wonderful waiter named Brandon for our dinner service. My boyfriend was trying to parking his truck while I went in to grab us a table, and Brandon had brought our drinks out right away. He also then just keep checking on me to make sure I was okay since it was taking longer then the few minutes anticipated for him to park. When Brandon checked on me another time while making his rounds, I thanked him again and let him know my boyfriend was having issues finding parking for his lifted truck but shouldn't be much longer, and Brandon instantly gave me advice on where to tell him to park. Welp at this moment my boyfriend was walking up behind him to sit at the table, but that was so kind of Brandon to offer that advice. We also went with his entree recommendation of Chicken Biloxi, which us folks from New Orleans was a little hesitant to try. WHOA... THAT DISH DID NOT MISS! It was so flavorful and delicious. We made sure to let Brandon know that his recommendation was spot on. We enjoyed the food but especially the service there. I highly recommend this restaurant to anyone visiting in the area, and thanks Brandon for wonderful hospitality!
Atmosphere: 5
Food: 5
Service: 5
Leisa Wells
We really liked this place! We love the decor and the food is awesome and the service is great
Atmosphere: 5
Food: 5
Service: 5
Andy Tunatin
I grew up with a mother that cooked so poorly the UN considered levying charges of crimes against humanity against her for her culinary cruelty. Her worst serving was a five star experience compared to this place. Ordered pork chops. Thought it was tuna or sword fish. Dried out and DISGUSTING. Two orders of Spaghetti and meatballs served that would’ve been outdone by the fluids brewing at the bottom of a dumpster after a rainstorm in August. Collard greens… from a can? DISGUSTING. Gumbo? Chicken in the chicken and waffles was brackish and dried out. This is the worst meal we have ever had in a casino venue on the planet. This may be the worst meal I’ve ever had anywhere and that’s saying something. This was so bad we had to go and eat dinner somewhere else after stopping here. Do better.
Atmosphere: 3
Food: 1
Service: 5
megan templeton
Never been here before until tonight. The server Brandon Crater is the best server we had had in a very long time
Atmosphere: 5
Food: 5
Service: 5
Screaming Eagle
Literally every time I come here the service is horrible. The waiters don’t care about tips
This was our first visit and we were not impressed. Primarily because our server barely said 2 words. We noticed how she treated the other guests at 3 nearby tables and she was very talkative and spoke about the menu and other things. Maybe she was having a bad day and we were next in line to receive her rudeness, and lack of making our first visit inviting. My wife's fries were cold and the bacon on the sandwich was dried out and extra crispy. The bacon appeared to have been under a heat lamp for hours before we arrived. We asked for condiments on the side. The server brought out nasty containers with dried up grease, old mustard and mayo on the outside. However, another server brought out towelettes to clean the containers. Our server never offered refills on our drinks. She didn't even tell us if she was the cashier or pay at the door. If only she had paid attention, was nice, or told us about any specials she would have received more than 10%. We've had better service at Waffle House. I thought this place would've been more exceptional. After the fact, we should have requested another server as soon as she asked if we were ready to order. She never let us know that she was ready to write down our order, because she didn't say she was ready to take it. Overall terrible, but check in was great as well as the person who seated us. Manager didn't comp the cold fries, nor the old bacon. Only a slice of cheese cake we didn't order. This is a trend. I guess someone will put a 5 star after this post.
Atmosphere: 3
Food: 1
Service: 1
I was really disappointed with my visit. When I arrived, I sat for several minutes without being greeted or knowing if a server was coming. I was handed a menu, but after seeing other people getting up, I assumed I should follow and try the buffet. Unfortunately, the buffet was very disappointing — the food had no flavor and the bread was burnt.
When I came back to my table, I finally got a server, but by then I was already frustrated and only ordered a mimosa. I also noticed that as soon as a white table sat down, she went straight to take their order right away. However, she was quick to come to my table when it was time to pay. Overall, I left feeling very unhappy with both the service and the food.
Atmosphere: 5
Food: 1
Service: 1
Delightful Service. Liz was fabulous!! I had Steak n Eggs . Steak was perfect. I only added butter, salt and pepper to it! Toast just the way i like it. 10 out of 10 recommend!
Atmosphere: 5
Food: 5
Service: 5
The food is always hot and we got fast service is excellent, everyone is always so nice. Even the runners of the food are so nice when they arrive with our food:
We had the meatloaf sandwich, Mater Cakes and gumbo - all fabulous!!!! So good.
Atmosphere: 5
Food: 5
Service: 5
Food is generally good(especially country fried steak), but my problem with them recently is removing the usual additional free side from entrees. That effectively increases the meal price by $8-$10 if you want the side, and still leaves the entree price alone. Not cool.
Food: 4
You just have to Love when Something is Working Great and then a New Manager comes in and has Ideas! Like take a Great Menu and start making changes and changing items for Cheap Substitutes, like the once delicious Hash browns to McDonald’s Style hash brown cakes, and bacon that has been sitting in a serving pan for hours, and a Steak as thin as possible why pay $30.00 for a $12.00 meal that is Better at the Waffle House, they were once a Great Place
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Steak and Eggs
I am not one to complain… to be honest this is the first time I have ever complained about a restaurant ever. I have gambled at the IP for years and love this casino. I always passed by the Bayview Cafe upon entering the casino and always wanted to eat there….
Breakfast I ordered the Egg Benedict entree… I literally took a bite of EGGSHELLS…. I did not complain as we were headed out.
We stayed last night and had a free meal with comp points. So my husband ordered the prime rib meal for over 40 dollars and could not eat it because it was so dried out and the fat on it was HARD. I ordered the freezer burnt salmon for over 30 dollars.
IP is a great casino but now I understand why the Bayview Cafe is always EMPTY.
Atmosphere: 4
Food: 1
Service: 4
Great spot for a quick bite. The mater cakes were excellent. Crab cake on top of a fried green tomatoe! Sign me up please. And the sauce is excellent. Also got the chicken fried steak. Wow. Huge steak freshly fried with great flavor..... and the white gravy is really really good. My only gripe would be not enough mashed taters. Flavor wise everything was excellent. Will definitely go back.
Atmosphere: 4
Food: 5
Service: 5
The waitress was nice, but we could not eat anything we ordered. We have never had food served to us this bad. It makes me wonder how this place got any positive reviews. Lucky for us there was a Waffle House nearby.
Atmosphere: 1
Food: 1
Service: 3
Restaurantji Recommends
We came to eat here as a last minute decision before a show since our restaurant of choice down the road had a long wait. I was sat down immediately, and then had such a wonderful waiter named Brandon for our dinner service. My boyfriend was trying to parking his truck while I went in to grab us a table, and Brandon had brought our drinks out right away. He also then just keep checking on me to make sure I was okay since it was taking longer then the few minutes anticipated for him to park.
When Brandon checked on me another time while making his rounds, I thanked him again and let him know my boyfriend was having issues finding parking for his lifted truck but shouldn't be much longer, and Brandon instantly gave me advice on where to tell him to park. Welp at this moment my boyfriend was walking up behind him to sit at the table, but that was so kind of Brandon to offer that advice. We also went with his entree recommendation of Chicken Biloxi, which us folks from New Orleans was a little hesitant to try. WHOA... THAT DISH DID NOT MISS! It was so flavorful and delicious. We made sure to let Brandon know that his recommendation was spot on. We enjoyed the food but especially the service there. I highly recommend this restaurant to anyone visiting in the area, and thanks Brandon for wonderful hospitality!
Atmosphere: 5
Food: 5
Service: 5
We really liked this place! We love the decor and the food is awesome and the service is great
Atmosphere: 5
Food: 5
Service: 5
I grew up with a mother that cooked so poorly the UN considered levying charges of crimes against humanity against her for her culinary cruelty. Her worst serving was a five star experience compared to this place. Ordered pork chops. Thought it was tuna or sword fish. Dried out and DISGUSTING. Two orders of Spaghetti and meatballs served that would’ve been outdone by the fluids brewing at the bottom of a dumpster after a rainstorm in August. Collard greens… from a can? DISGUSTING. Gumbo? Chicken in the chicken and waffles was brackish and dried out. This is the worst meal we have ever had in a casino venue on the planet. This may be the worst meal I’ve ever had anywhere and that’s saying something. This was so bad we had to go and eat dinner somewhere else after stopping here. Do better.
Atmosphere: 3
Food: 1
Service: 5
Never been here before until tonight. The server Brandon Crater is the best server we had had in a very long time
Atmosphere: 5
Food: 5
Service: 5
Literally every time I come here the service is horrible. The waiters don’t care about tips
Service: 1
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