Dunkin'

2655 Pass Rd Suite 12, Biloxi
(228) 207-5566

Recent Reviews

Matthew J Mims (Matt)

The staff was very friendly; I was promptly greeted as soon as I walked through the door by all 3 staff members despite there being a rather constant flow of customers in the drive-thru and a few customers inside. My mobile order was accurately prepared and ready when I got there. Very efficient!

Kristina Martin

I asked for an apple fritter, a regular donut, and a chocolate glazed donut. I repeated that 5 times and she still had no idea what I ordered. I asked for a caramel iced coffee. The lady 2 behind me got hers and left. When I asked for mine the other lady said I'm not making those she is, so I left without my coffee that I paid for because I was already late for work due to poor service at this establishment. I've had good service here ONE TIME. This place has horrible "I don't want to do this" attitude.

Dan Walker

I have been here twice. Both times has been horrible. The lady today 08/13 was aloof and did not care about servicing anyone. There was a young man that was trying to sort out the mess that the lady had done. There were 4 people with wrong orders just while I was there. I took it to go. Pitiful!!!!!

Stanley P.

This place is a HUGE piece of s**** I have taken shits that have cared more. A complete disaster.

Robert S.

I usually like to eat Krispie Kreme but thought I'd give Dunkin a try. I ordered Boston Cream Doughnut and I got a doughnut with maybe 1/2 teaspoon of filling if I was lucky. Most of them were nothing but gooey doughnut..I was extremely disappointed in this National chain. I'm amazed they made it this far.... SHAME ON THEM!

Victoria Cole

Well this place needs help... we stopped to grab coffee one morning, and we probably should of ran when we pulled up at the drive thru and half the sign was gone but we were in need of coffee after a long night on the beach. We ordered, waited at the window for about 10 minutes, only to be told they were out of what we ordered ?, okay cool just give me something else. It was good, we also got a glazed donut to try and yuck, it was stale and nasty.

Nalani Marchione

To the younger guy working at the window around 6:30am today, you are a rockstar& made my morning! Thank you for helping fix my mobile app order and having a wonderful attitude

Aaron Brewer

This is legitimately one of the worst ran Dunkin' Donuts I've ever been to. I frequent this establishment because of convenience (on my way to work), and I literally can't remember a single time I've gotten my order without being told to "pull around front" and waiting 15 minutes with almost no one in the drive-through or in the restaurant. They also frequently run out of key menu items. This place is a hot mess.

Roberta Hosler

We won't be back! DD has lost our patronage forever! Bad experience this morning with sausage egg and cheese English muffin. Not edible before first bite! Smelled like something was rotten! Manager on duty blamed the smell on something burnt in oven earlier. Zero stars!

David Quillen

Don't have a DD close to me and I miss them so much.. a nice hot cup of coffee (light and sweet) and some jelly donuts are my favorite ?,,, also can't beat the toasted everything bagel breakfast sandwichs,, and the pup cups.. (my dogs look forward to every time we go through any drive through now) thank you guys!

Strawberry_ Hyde

The bacon egg and cheese rap was very very small not worth $4 at all I do not recommend. I ordered the 6 assorted donuts and put in certain donuts I wanted for pickup . I didn’t get one donuts I wanted . When I got there they had nothing made and wasn’t making any the employees where very lazy , passed me my rap and I had to tell them that I had donuts to . Instead of checking my order he just threw the last of each donut they had into the box randomly and passed it to me . The donuts where soggy for some reason and you could definitely tell they had been left out . Didn’t get one donut I wanted . They where not good . Very poor staff .

ETC

Just horrendous management. Always out of English muffins and certain types of bagels, always at least a 5min wait for food. Ordered donuts through doordash once, they accepted the order even though they didn't have any and then they wouldn't substitute anything else for them, so they effectively stole $20 from me because you can't get a refund when you cancel a doordash order.Sometimes employees are rude as hell, sometimes not. An employee did give me a free coffee once because they realized how inconvenient the entire process of ordering was for me.

Catinbag Test

The coffee was good, could management look into Dunkacinos their a great morning drink.I was disappointed though in the donuts they were stale

Alexis Montrose

Their sandwiches are good, but they were out of one of their main donuts, and the two donuts I did recieve were very stale and hard. I

Pollyann Triplett

Wonderful place to visit love me a hot cappuccino..

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