They have atleast 6 people working its not busy I ordered 1 coffee n 3 wakeup wraps which that is maybe a 4min wait im still waiting for 25mins there's 6 people there need to do alot better
Atmosphere: 2
Food: 5
Service: 2
Angela Aiello
Very well manners. Excellent and fast service
Atmosphere: 5
Food: 5
Service: 5
Mandy Boggan
Wrong food. Felt like a problem I was there. Not the norm at this location.
Atmosphere: 2
Food: 1
Service: 2
Inocencio Galan
2 slow service they should put more employees 25 minutes to get sandwiche and coffee
Megan
The customer service was disappointing and well below expectations.
Atmosphere: 2
Food: 3
Service: 1
Emily Brotherton
Employees are extremely rude and unprofessional. Food and drink quality is always inconsistent. Don’t waste your money here
Atmosphere: 1
Food: 1
Service: 1
Mary Keith
I drove through at about 620pm and ordered. When I got home I was disgusted, my sandwich was cold bread was not toasted, bacon was not fully cooked, my ice tea was old like it had sit in the sun yesterday. I did not get a receipt and the clerk seemed preoccupied. I vomited and gave this breakfast sandwich to my dog. I will never return to Dunkin donuts again. DISGUSTING 🫣!
Atmosphere: 1
Food: 1
Service: 1
Ziomi Rosero
Starting off with saying that I have empathy for anyone who's solo inside of a store from 5:00 a.m. to 7:00 a.m. but after paying more than $20 for an order I sat patiently quetly for 20 minutes as she cleared the drive-thru the young woman took my order but let it sit so long prioritizing drive thru again instead of one task at a time overwhelming herself and projecting it gave me a cold chicken and roast pepper wrap that was left sitting i declined it, she also shorted me on my munchkin count after paying the amount that I paid for them ( and YES I COUNT THEM i want what I paid for) in addition to sitting there for 20 minutes without my larger coffee then had the audacity to tell the new people coming in at 7 a.m. to tell me that after sitting there patiently not giving her any grief understanding her situation that there is no brown sugar for the Brown Sugar Espresso as I explained to them there is no way that you come in at 5 a.m. even if a truck delivered the day before and don't notice that there is not Brown Sugar Espresso I would have happily ask for a substitution knowing that up front the one thing I cannot stand is a lack of accountability in addition to that I used my app to be able to make the purchase after asking for a refund they had to give me cash which I never keep on hand instead of putting the points back on the app again all of that could have been avoided with communication and then when I didn't want to accept their excuses on leaving me sitting there for 20 minutes with a cold sandwich under counted munchkins and no coffee then had an attitude with me because I held them accountable I drove 20 minutes out of my way because there is little to no Dunkin's in this state I just moved to last week that are close in my own area just to receive service in that manner you'll get better service at the one in Gulfport near the military base hell I had to go out of my way to go to the Hard Rock after this encounter just to get a decent Dunkin cup coffee thank you Biloxi for the welcome in addition there was a lady picking up a doordash who is being negatively affected and her pay being affected because doordash was calling the store and nobody was picking up to confirm that she was still being held back because the order was not ready to be picked up though the store confirmed that she can come and pick up the order the young woman who worked for doordash is on hourly and doordash is already hard enough getting paid to have been inconvenienced that way. I think I'll start looking into the small coffee shops in the future after learning the area.
Atmosphere: 4
Food: 2
Service: 1
Angela R Joe McCann
I always go to this establishment on my way to work but today was horrible, my snackin bacon was NOT even enough to feed my 2 year old grandchild, bagel minis with everything was still cold and my hash browns was hard,I dont know what crew they had this morning but I was so disappointed with the food,it was horrible!
Atmosphere: 1
Food: 1
Service: 1
Liberty Rain
Placed an order and had multiple people receive their order before us. We waited, patiently. Had the barista ask us if a drink that was not ours was our, we said no- she proceeded to have an attitude and act like we were doing too much for wanting our correct drinks.
Staff was great, super friendly & chatty SUPER early in the am.
Atmosphere: 5
Food: 5
Service: 5
James L. McCleary
Service every morning at 500am outstanding. Need my Brown Sugar shaken iced expresso. Never disappointed. TY
Service: 5
Anna Claire Diaz
Dunkin will always be good, however this location is the most inconsistent place I have ever been with making drinks. I ordered the same thing every time, to the point where the workers knew my order was for me.(I was in high school and went almost everyday, I’m talking over 10,000 reward points) So I feel like I’m a good person to talk about this, at times the drinks would taste like straight black coffee and others I could feel the undissolved sugar particles when taking a sip. Not trying to get anyone in trouble as this was awhile ago just sharing my experience as a repeat customer. Definitely have been back since, I guess I just like to take the gamble (dunkin over Starbucks any day)
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Strawberry
Death Limited
Having been to may of the Dunkin’ Donuts that were up north this place sadly does not scratch the itch for some fresh Dunkin , a lot of things could be changed about this location but my main complaints are they are always out of the doughnuts you want and donuts are never fresh. What’s the point in opening another Dunkin when it’s not given the same luxury as better locations.
They have atleast 6 people working its not busy I ordered 1 coffee n 3 wakeup wraps which that is maybe a 4min wait im still waiting for 25mins there's 6 people there need to do alot better
Atmosphere: 2
Food: 5
Service: 2
Very well manners. Excellent and fast service
Atmosphere: 5
Food: 5
Service: 5
Wrong food. Felt like a problem I was there. Not the norm at this location.
Atmosphere: 2
Food: 1
Service: 2
2 slow service they should put more employees 25 minutes to get sandwiche and coffee
The customer service was disappointing and well below expectations.
Atmosphere: 2
Food: 3
Service: 1
Employees are extremely rude and unprofessional. Food and drink quality is always inconsistent. Don’t waste your money here
Atmosphere: 1
Food: 1
Service: 1
I drove through at about 620pm and ordered. When I got home I was disgusted, my sandwich was cold bread was not toasted, bacon was not fully cooked, my ice tea was old like it had sit in the sun yesterday. I did not get a receipt and the clerk seemed preoccupied. I vomited and gave this breakfast sandwich to my dog. I will never return to Dunkin donuts again. DISGUSTING 🫣!
Atmosphere: 1
Food: 1
Service: 1
Starting off with saying that I have empathy for anyone who's solo inside of a store from 5:00 a.m. to 7:00 a.m. but after paying more than $20 for an order I sat patiently quetly for 20 minutes as she cleared the drive-thru the young woman took my order but let it sit so long prioritizing drive thru again instead of one task at a time overwhelming herself and projecting it gave me a cold chicken and roast pepper wrap that was left sitting i declined it, she also shorted me on my munchkin count after paying the amount that I paid for them ( and YES I COUNT THEM i want what I paid for) in addition to sitting there for 20 minutes without my larger coffee then had the audacity to tell the new people coming in at 7 a.m. to tell me that after sitting there patiently not giving her any grief understanding her situation that there is no brown sugar for the Brown Sugar Espresso as I explained to them there is no way that you come in at 5 a.m. even if a truck delivered the day before and don't notice that there is not Brown Sugar Espresso I would have happily ask for a substitution knowing that up front the one thing I cannot stand is a lack of accountability in addition to that I used my app to be able to make the purchase after asking for a refund they had to give me cash which I never keep on hand instead of putting the points back on the app again all of that could have been avoided with communication and then when I didn't want to accept their excuses on leaving me sitting there for 20 minutes with a cold sandwich under counted munchkins and no coffee then had an attitude with me because I held them accountable I drove 20 minutes out of my way because there is little to no Dunkin's in this state I just moved to last week that are close in my own area just to receive service in that manner you'll get better service at the one in Gulfport near the military base hell I had to go out of my way to go to the Hard Rock after this encounter just to get a decent Dunkin cup coffee thank you Biloxi for the welcome in addition there was a lady picking up a doordash who is being negatively affected and her pay being affected because doordash was calling the store and nobody was picking up to confirm that she was still being held back because the order was not ready to be picked up though the store confirmed that she can come and pick up the order the young woman who worked for doordash is on hourly and doordash is already hard enough getting paid to have been inconvenienced that way. I think I'll start looking into the small coffee shops in the future after learning the area.
Atmosphere: 4
Food: 2
Service: 1
I always go to this establishment on my way to work but today was horrible, my snackin bacon was NOT even enough to feed my 2 year old grandchild, bagel minis with everything was still cold and my hash browns was hard,I dont know what crew they had this morning but I was so disappointed with the food,it was horrible!
Atmosphere: 1
Food: 1
Service: 1
Placed an order and had multiple people receive their order before us. We waited, patiently. Had the barista ask us if a drink that was not ours was our, we said no- she proceeded to have an attitude and act like we were doing too much for wanting our correct drinks.
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
Staff was great, super friendly & chatty SUPER early in the am.
Atmosphere: 5
Food: 5
Service: 5
Service every morning at 500am outstanding. Need my Brown Sugar shaken iced expresso. Never disappointed. TY
Service: 5
Dunkin will always be good, however this location is the most inconsistent place I have ever been with making drinks. I ordered the same thing every time, to the point where the workers knew my order was for me.(I was in high school and went almost everyday, I’m talking over 10,000 reward points) So I feel like I’m a good person to talk about this, at times the drinks would taste like straight black coffee and others I could feel the undissolved sugar particles when taking a sip. Not trying to get anyone in trouble as this was awhile ago just sharing my experience as a repeat customer. Definitely have been back since, I guess I just like to take the gamble (dunkin over Starbucks any day)
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Strawberry
Having been to may of the Dunkin’ Donuts that were up north this place sadly does not scratch the itch for some fresh Dunkin , a lot of things could be changed about this location but my main complaints are they are always out of the doughnuts you want and donuts are never fresh. What’s the point in opening another Dunkin when it’s not given the same luxury as better locations.
Atmosphere: 3
Food: 3
Service: 3
Best COFFEE ☕️
Atmosphere: 5
Food: 5
Service: 5
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