I buyers beware. I.got food poisoning From the McAllister‘s or pass Roadand I thought I was gonna die. I am never coming here again.
Gennifer Rives
I ordered the chicken Caesar wrap to go. Picked it up 10 minutes before closing. Drove 20 minutes home to discover the chicken Caesar wrap had dried out, old tasting chicken used in it. Yuck! I took one bite and spit it out immediately! There wasn't any Caesar dressing used in the making of the chicken Caesar wrap. I have purchased this wrap at the Meridian, Brandon (knew me by name and by my orders), Hattiesburg (both locations), and Ocean Springs McAlister Deli locations. So I'm very familiar with how this chicken wrap is to be made. Never have I had a bad one until the Biloxi location. I called the next morning to request a refund. I was told by the asst manager to come by at 3 pm and the manager would be there to issue my refund. So I was there at 3 pm... The manager never bothered to show up. The asst manager stated I wouldn't be receiving a refund. (Never mind what I was told before.) She insisted she could make me another one right after she told me they sourced their chicken from a different source than all the other locations I had visited. Why would I chance ordering anything from them after their rude and deceitful treatment? Remember they told me to come by at 3 pm to receive a refund from the manager. The asst manager even told me that the owner stated in order to receive a refund I would have had to return the sandwich the same day. How am I suppose to do that when I picked it up ten minutes before they closed the night before?And the owner stated he could care less if I left a bad review too. Well, let's see what corporate thinks... I'm old school and handle issues the old school way. Don't bother going to this particular location. They don't care or appreciate their customers. They should be shut down! Now corporate owned McAlister Delis will suffer because of this incompetent runned location. If you value your time, money, and well being do not visit this location. I will be contacting corporate to educate them on this particular location. And you should too... If you are a very dissatisfied customer. Show the owner of this location that customers won't put up with their rude treatment. By the way.... Because of this experience I discovered Quave Brothers Deli. One of the best delis I have experienced in the South and the food was great! Probably won't ever go back to a McAlisters Deli now that I have experienced Quave Brothers delicious food! And you should too.
John Kemp
Best Club Sandwich in the history of sandwiches.
April Mccartney
Yummy! Enjoyed all of it, and their9 peach iced tea is so awesome! Everyone was so nice and helpful!
Kea Theroux, LCSW
very helpful. I'm a wheelchair user, and staff went out of their way to help and make me comfortable.
John Strong
Great food and staff.
Jennifer Wilson
Wonderful food and friendly staff! Fresh as it gets!
Anthony
The New Yorker is AMAZING and delicious!! I was sad to learn that they were out of the kickin crab chowder. Hopefully it'll be available next time. The Country Potato soup was good.
Lillie Encinger
Terrible employees. Was gossiping in the back the entire time I was there with no other customers. They all saw me and continued just to sit and talk. Don’t know where the management was.
Denise Yanez
Way to expensive for 3 adult meals and 1 kids meal that 2 toddlers shared. 2 waters and 1 tea and 1 soda. Will not be eating there again any time soon. It was $80.00!!!
I was told the wait was 15 to 20 minutes before I would get my food. It’s been 45 and I haven’t gotten anything.
Jae Schifano
I ordered on McAlister’s website for myself and my co-worker. We ordered delivery, so the website automatically sent it to DoorDash for delivery. When the food arrived we asked the dasher where the drink was. He advised there was no drink. I called McAlister’s and got Jessica, who rudely told me that there was nothing they could do and I have to contact door dash. However, I don’t have a door dash account as I made the order through McAlister’s website. I went on the door dash link that was sent to my texts and there was no information except to call my local McAlister’s I ordered from to get help. Imagine that. Jessica was extremely rude and not helpful. I would have just drove to get the drink if I was not at work. Door dash nor McAlister’s could help refund me the $3.60 for a drink I never received.
Edit: We had to call again once door dash verified there was nothing they could do because they cannot see any payments as the order was made directly through McAlister’s website. Ms Sheila, the manager, was extremely kind and helpful. She fixed everything and sent the refund.
Laurie Emmons
Food great, but they forget every time to include the pickle.
J
All good
Brandon Zbysinski
Christina zbysinski adventure time Marceline silent Hill
I buyers beware. I.got food poisoning From the McAllister‘s or pass Roadand I thought I was gonna die. I am never coming here again.
I ordered the chicken Caesar wrap to go. Picked it up 10 minutes before closing. Drove 20 minutes home to discover the chicken Caesar wrap had dried out, old tasting chicken used in it. Yuck! I took one bite and spit it out immediately! There wasn't any Caesar dressing used in the making of the chicken Caesar wrap. I have purchased this wrap at the Meridian, Brandon (knew me by name and by my orders), Hattiesburg (both locations), and Ocean Springs McAlister Deli locations. So I'm very familiar with how this chicken wrap is to be made. Never have I had a bad one until the Biloxi location. I called the next morning to request a refund. I was told by the asst manager to come by at 3 pm and the manager would be there to issue my refund. So I was there at 3 pm... The manager never bothered to show up. The asst manager stated I wouldn't be receiving a refund. (Never mind what I was told before.) She insisted she could make me another one right after she told me they sourced their chicken from a different source than all the other locations I had visited. Why would I chance ordering anything from them after their rude and deceitful treatment? Remember they told me to come by at 3 pm to receive a refund from the manager. The asst manager even told me that the owner stated in order to receive a refund I would have had to return the sandwich the same day. How am I suppose to do that when I picked it up ten minutes before they closed the night before?And the owner stated he could care less if I left a bad review too. Well, let's see what corporate thinks... I'm old school and handle issues the old school way. Don't bother going to this particular location. They don't care or appreciate their customers. They should be shut down! Now corporate owned McAlister Delis will suffer because of this incompetent runned location. If you value your time, money, and well being do not visit this location. I will be contacting corporate to educate them on this particular location. And you should too... If you are a very dissatisfied customer. Show the owner of this location that customers won't put up with their rude treatment. By the way.... Because of this experience I discovered Quave Brothers Deli. One of the best delis I have experienced in the South and the food was great! Probably won't ever go back to a McAlisters Deli now that I have experienced Quave Brothers delicious food! And you should too.
Best Club Sandwich in the history of sandwiches.
Yummy! Enjoyed all of it, and their9 peach iced tea is so awesome! Everyone was so nice and helpful!
very helpful. I'm a wheelchair user, and staff went out of their way to help and make me comfortable.
Great food and staff.
Wonderful food and friendly staff! Fresh as it gets!
The New Yorker is AMAZING and delicious!! I was sad to learn that they were out of the kickin crab chowder. Hopefully it'll be available next time. The Country Potato soup was good.
Terrible employees. Was gossiping in the back the entire time I was there with no other customers. They all saw me and continued just to sit and talk. Don’t know where the management was.
Way to expensive for 3 adult meals and 1 kids meal that 2 toddlers shared. 2 waters and 1 tea and 1 soda. Will not be eating there again any time soon. It was $80.00!!!
Restaurantji Recommends
I was told the wait was 15 to 20 minutes before I would get my food. It’s been 45 and I haven’t gotten anything.
I ordered on McAlister’s website for myself and my co-worker. We ordered delivery, so the website automatically sent it to DoorDash for delivery. When the food arrived we asked the dasher where the drink was. He advised there was no drink. I called McAlister’s and got Jessica, who rudely told me that there was nothing they could do and I have to contact door dash. However, I don’t have a door dash account as I made the order through McAlister’s website. I went on the door dash link that was sent to my texts and there was no information except to call my local McAlister’s I ordered from to get help. Imagine that. Jessica was extremely rude and not helpful. I would have just drove to get the drink if I was not at work. Door dash nor McAlister’s could help refund me the $3.60 for a drink I never received.
Edit: We had to call again once door dash verified there was nothing they could do because they cannot see any payments as the order was made directly through McAlister’s website. Ms Sheila, the manager, was extremely kind and helpful. She fixed everything and sent the refund.
Food great, but they forget every time to include the pickle.
All good
Christina zbysinski adventure time Marceline silent Hill
Atmosphere: 5
Food: 5
Service: 5
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