The staff on 2nd September 2024 morning 8:20 am was not friendly. This same store offered me free water . Most other Starbucks store also offered water . But this lady told me they will NOT offer water. This was a weird experience. I would suggest not coming here. There are other Starbucks around
Atmosphere: 5
Food: 5
Service: 1
timothy pratt
Staying at Harrah's Casino In Biloxi Mississippi. Last night I noticed that Starbucks was only open from 6 till 2. Went down at noon and they were closed. Both called and texted Starbucks and each time the customer service rep just cut off the conversation and refused to let me talk to a supervisor. They just said they could do nothing. Seems like the corporation has no control over there locations and don't care. Very disappointing. The person at the hotel desk said they didn't open in at all.
Atmosphere: 1
Food: 1
Service: 1
Tina Riley
The coffee/specialty drinks are never made correctly. The same lady with a nasty attitude still works there on the morning shift. Came last year hoping it was be different this time and it wasn’t. Trust this is the only Starbucks I have seen where the line is never long.
Food: 1
Service: 1
Adam Fox
BEWARE OF THIS STARBUCKS! Sandwiches are $8 and the drink prices on the menu are wrong. Our drinks appeared on the register $1 higher than what was stated on the menu board, so I told them the price looked wrong. Their response was “Oh those prices up there aren’t correct.” WHAT??? Also, this location does not accept in-app coupons.
Atmosphere: 1
Food: 4
Service: 1
Lucas Martin
Love Miss Mary , she is one of the nicest and you can tell she’s an excellent worker.
Atmosphere: 5
Food: 5
Service: 5
King Watson
Bad customer service. I don't know how Donta still have a job very rude and disrespectful. I just ask a simple question. I couldn't believe how disrespectful. He treated me like I didn't belong..
Atmosphere: 1
Food: 1
Service: 1
Even More Greater
I haven't had the food. The customer service here is very friendly, I enjoy seeing the ladies that work there...
Atmosphere: 5
Service: 5
TINA DAVIS
Very expensive breakfast!The staff was annoyed with us except the cashier.It was close to $40 for 2 small drinks. 2 wraps and 1 pumpkin loaf.Don’t recommend.Go to the restaurant across from themThe pancakes was $11 and other items were around $15
elina
Horrible service! Just horrible, very rude and unwelcoming
First, the hours are wrong. They close at 2pm. Next, they shut the ovens off early and I couldn’t order an overpriced sandwich. You should be fully functional during the entirety of your open hours.
keysha jones
Poor customer service. Coffee tasted terrible. Sandwiches were bad.
Trisha Southerland
Terrible customer service at Starbucks. Very disrespectful, to children who were doing nothing wrong, they had cash in hand and they wouldn’t let them use it.
Great service, and quality drinks!
Atmosphere: 5
Food: 5
Service: 5
The staff on 2nd September 2024 morning 8:20 am was not friendly. This same store offered me free water . Most other Starbucks store also offered water . But this lady told me they will NOT offer water. This was a weird experience. I would suggest not coming here. There are other Starbucks around
Atmosphere: 5
Food: 5
Service: 1
Staying at Harrah's Casino In Biloxi Mississippi. Last night I noticed that Starbucks was only open from 6 till 2. Went down at noon and they were closed. Both called and texted Starbucks and each time the customer service rep just cut off the conversation and refused to let me talk to a supervisor. They just said they could do nothing. Seems like the corporation has no control over there locations and don't care. Very disappointing. The person at the hotel desk said they didn't open in at all.
Atmosphere: 1
Food: 1
Service: 1
The coffee/specialty drinks are never made correctly. The same lady with a nasty attitude still works there on the morning shift. Came last year hoping it was be different this time and it wasn’t. Trust this is the only Starbucks I have seen where the line is never long.
Food: 1
Service: 1
BEWARE OF THIS STARBUCKS! Sandwiches are $8 and the drink prices on the menu are wrong. Our drinks appeared on the register $1 higher than what was stated on the menu board, so I told them the price looked wrong. Their response was “Oh those prices up there aren’t correct.” WHAT??? Also, this location does not accept in-app coupons.
Atmosphere: 1
Food: 4
Service: 1
Love Miss Mary , she is one of the nicest and you can tell she’s an excellent worker.
Atmosphere: 5
Food: 5
Service: 5
Bad customer service. I don't know how Donta still have a job very rude and disrespectful. I just ask a simple question. I couldn't believe how disrespectful. He treated me like I didn't belong..
Atmosphere: 1
Food: 1
Service: 1
I haven't had the food. The customer service here is very friendly, I enjoy seeing the ladies that work there...
Atmosphere: 5
Service: 5
Very expensive breakfast!The staff was annoyed with us except the cashier.It was close to $40 for 2 small drinks. 2 wraps and 1 pumpkin loaf.Don’t recommend.Go to the restaurant across from themThe pancakes was $11 and other items were around $15
Horrible service! Just horrible, very rude and unwelcoming
Restaurantji Recommends
Very bad employerVery bad customer service
First, the hours are wrong. They close at 2pm. Next, they shut the ovens off early and I couldn’t order an overpriced sandwich. You should be fully functional during the entirety of your open hours.
Poor customer service. Coffee tasted terrible. Sandwiches were bad.
Terrible customer service at Starbucks. Very disrespectful, to children who were doing nothing wrong, they had cash in hand and they wouldn’t let them use it.
Love my Starbucks! Staff very friendly too!
Loading...