Bought the seafood outdoor steamer it is of great quality and works well put lobsters in first and add the clams half way through and it comes out perfect clam bake
Larry Powell
Exactly what I needed. A large 82l or 20 gallon stainless steel pot with basket with 4 legs on it to keep it off the bottom. It has a bar going across it, that allows me to use a pulley system, with stainless steel cable and a hook on the end to lift the basket out. This save alot of man power.
Vergel Maness
I recently purchased a KDS-151 and after the first use, it began to rust and I started having issues within the first week. I kindly reached out to support for suggestions, followed exactly what they wanted me to do with providing pictures and they’ve completely ignored me since. I would not recommend this product since they don’t standby their warranty or help with customer resolution. Below are the people that have completely brushed me off after several attempts of reaching back out to them for the last 3 weeks. Unacceptable and extremely unprofessional. Leighton Province/Sales Manager & Megan Springer| Order Management Specialist
Tony Smith
Bought a 102 qt stainless pot have had it for 2 years but only used it 3 times pot has a hole in the bottom the size of a nickel clearly a defect from the factory. Only carries a one year warranty. Company pretty much told me I was SOL. Spend that much money and it won’t hold up better than this. I strongly do not recommend.
justin mozingo
Got a shady employee reselling tons of merchandise on Facebook and scamming people billtaylor
John Staples
Shady owners. There are better products elsewhere.
Zee Hansford
Great place for all your outdoor cooking activities
Christopher
You can guarantee the outlet will not be open past 3:45 on Fridays so don't bother. Maybe they have good stuff but they suck at customer service. All I ask, don't say you're open until 4 if you're not.
C M
You can guarantee the outlet will not be open past 3:45 on Fridays so don't bother. Maybe they have good stuff but they suck at customer service. All I ask, don't say you're open until 4 if you're not.
D J
I bought a Bayou Classic burner from a local merchant. After one use the regulator stopped working. I reached out to Customer Service and they shipped me a new regulator. Thanks for standing behind your products.
Great service and wonderful products!!! Would recommend them!!!
Jason Carney
We had minor issue with seat of braided hose, called customer service, mailed replacement part next day. Great customer service!
William Carruth
Excellent customer service. I dropped my cooker and broke the lid off. I talked to Courtney who told me it was no problem and she sent me a new lid at no charge. Very friendly people.
Russell Fergus
Bought 82QT stainless cooker set. Worked great. Developed a pinhole in the bottom. Contacted the company and they sent a replacement next day!!!! Glad to see a company that stands behind their products!!!!
Daniel M
I bought a Bayou Classic burner from a local merchant. After one use the regulator stopped working. I reached out to Customer Service and they shipped me a new regulator. Thanks for standing behind your products.
Bought the seafood outdoor steamer it is of great quality and works well put lobsters in first and add the clams half way through and it comes out perfect clam bake
Exactly what I needed. A large 82l or 20 gallon stainless steel pot with basket with 4 legs on it to keep it off the bottom. It has a bar going across it, that allows me to use a pulley system, with stainless steel cable and a hook on the end to lift the basket out. This save alot of man power.
I recently purchased a KDS-151 and after the first use, it began to rust and I started having issues within the first week. I kindly reached out to support for suggestions, followed exactly what they wanted me to do with providing pictures and they’ve completely ignored me since. I would not recommend this product since they don’t standby their warranty or help with customer resolution. Below are the people that have completely brushed me off after several attempts of reaching back out to them for the last 3 weeks. Unacceptable and extremely unprofessional.
Leighton Province/Sales Manager & Megan Springer| Order Management Specialist
Bought a 102 qt stainless pot have had it for 2 years but only used it 3 times pot has a hole in the bottom the size of a nickel clearly a defect from the factory. Only carries a one year warranty. Company pretty much told me I was SOL. Spend that much money and it won’t hold up better than this. I strongly do not recommend.
Got a shady employee reselling tons of merchandise on Facebook and scamming people billtaylor
Shady owners. There are better products elsewhere.
Great place for all your outdoor cooking activities
You can guarantee the outlet will not be open past 3:45 on Fridays so don't bother. Maybe they have good stuff but they suck at customer service. All I ask, don't say you're open until 4 if you're not.
You can guarantee the outlet will not be open past 3:45 on Fridays so don't bother. Maybe they have good stuff but they suck at customer service. All I ask, don't say you're open until 4 if you're not.
I bought a Bayou Classic burner from a local merchant. After one use the regulator stopped working. I reached out to Customer Service and they shipped me a new regulator. Thanks for standing behind your products.
Restaurantji Recommends
Great service and wonderful products!!! Would recommend them!!!
We had minor issue with seat of braided hose, called customer service, mailed replacement part next day. Great customer service!
Excellent customer service. I dropped my cooker and broke the lid off. I talked to Courtney who told me it was no problem and she sent me a new lid at no charge. Very friendly people.
Bought 82QT stainless cooker set. Worked great. Developed a pinhole in the bottom. Contacted the company and they sent a replacement next day!!!! Glad to see a company that stands behind their products!!!!
I bought a Bayou Classic burner from a local merchant. After one use the regulator stopped working. I reached out to Customer Service and they shipped me a new regulator. Thanks for standing behind your products.
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