Bought a 102 qt stainless pot have had it for 2 years but only used it 3 times pot has a hole in the bottom the size of a nickel clearly a defect from the factory. Only carries a one year warranty. Company pretty much told me I was SOL. Spend that much money and it won’t hold up better than this. I strongly do not recommend.
justin mozingo
Got a shady employee reselling tons of merchandise on Facebook and scamming people billtaylor
John Staples
Shady owners. There are better products elsewhere.
Zee Hansford
Great place for all your outdoor cooking activities
Christopher
You can guarantee the outlet will not be open past 3:45 on Fridays so don't bother. Maybe they have good stuff but they suck at customer service. All I ask, don't say you're open until 4 if you're not.
C M
You can guarantee the outlet will not be open past 3:45 on Fridays so don't bother. Maybe they have good stuff but they suck at customer service. All I ask, don't say you're open until 4 if you're not.
D J
I bought a Bayou Classic burner from a local merchant. After one use the regulator stopped working. I reached out to Customer Service and they shipped me a new regulator. Thanks for standing behind your products.
Dwayne Dupree
Great service and wonderful products!!! Would recommend them!!!
Jason Carney
We had minor issue with seat of braided hose, called customer service, mailed replacement part next day. Great customer service!
William Carruth
Excellent customer service. I dropped my cooker and broke the lid off. I talked to Courtney who told me it was no problem and she sent me a new lid at no charge. Very friendly people.
Bought 82QT stainless cooker set. Worked great. Developed a pinhole in the bottom. Contacted the company and they sent a replacement next day!!!! Glad to see a company that stands behind their products!!!!
Daniel M
I bought a Bayou Classic burner from a local merchant. After one use the regulator stopped working. I reached out to Customer Service and they shipped me a new regulator. Thanks for standing behind your products.
Lori Liles
When I received my Bayou Classic turkey fryer, the outer box that it arrived in was in terrible shape; it was torn and battered and clearly had seen better days. The only problem with the contents is that the thermometer was broken. Bayou Classic replaced it promptly. Their customer service is superb.
Jason Bilich
I had an issue with a product that was ordered and damaged during shipping. I reached out and Cortney and other staff at Bayou Classic went above and beyond to resolve the issue. Thank you Cortney and other for working with me to resolve the issue!
Paul Banach
I called Customer Service for some Parts I needed for my Bayou Classic Stove ...and Cortney Bonvillian was my Contact Person .... and she was Fabulous ?....She was DILLIGENT , PROFESSIONAL , KNOWLEDGEABLE & COURTEOUS.... in helping me get what I needed ...& Promptly.NONE BETTER , AND WENT ABOVE & BEYOND THE CALL OF DUTY IN MY ASSISTANCE ... and Makes me a Loyal Bayou Classic Customer ....Please accept my HIGHEST REGARD for Cortney Bonvillian as a Customer Service Rep. ..... and KNOW SHE IS AN ASSET TO YOUR COMPANY.... SHE MADE SURE I WAS TAKEN CARE OF & SATISFIED ....Glad to give a TOP REVIEW to her , and let you folks know that , behind the scenes , she is MAKING CUSTOMERS HAPPY .....THANKS AGAIN CORTNEY ....... YA' DID GOOD ? .. Respectfully ,Paul Banach10/26/2022
Bought a 102 qt stainless pot have had it for 2 years but only used it 3 times pot has a hole in the bottom the size of a nickel clearly a defect from the factory. Only carries a one year warranty. Company pretty much told me I was SOL. Spend that much money and it won’t hold up better than this. I strongly do not recommend.
Got a shady employee reselling tons of merchandise on Facebook and scamming people billtaylor
Shady owners. There are better products elsewhere.
Great place for all your outdoor cooking activities
You can guarantee the outlet will not be open past 3:45 on Fridays so don't bother. Maybe they have good stuff but they suck at customer service. All I ask, don't say you're open until 4 if you're not.
You can guarantee the outlet will not be open past 3:45 on Fridays so don't bother. Maybe they have good stuff but they suck at customer service. All I ask, don't say you're open until 4 if you're not.
I bought a Bayou Classic burner from a local merchant. After one use the regulator stopped working. I reached out to Customer Service and they shipped me a new regulator. Thanks for standing behind your products.
Great service and wonderful products!!! Would recommend them!!!
We had minor issue with seat of braided hose, called customer service, mailed replacement part next day. Great customer service!
Excellent customer service. I dropped my cooker and broke the lid off. I talked to Courtney who told me it was no problem and she sent me a new lid at no charge. Very friendly people.
Restaurantji Recommends
Bought 82QT stainless cooker set. Worked great. Developed a pinhole in the bottom. Contacted the company and they sent a replacement next day!!!! Glad to see a company that stands behind their products!!!!
I bought a Bayou Classic burner from a local merchant. After one use the regulator stopped working. I reached out to Customer Service and they shipped me a new regulator. Thanks for standing behind your products.
When I received my Bayou Classic turkey fryer, the outer box that it arrived in was in terrible shape; it was torn and battered and clearly had seen better days. The only problem with the contents is that the thermometer was broken. Bayou Classic replaced it promptly. Their customer service is superb.
I had an issue with a product that was ordered and damaged during shipping. I reached out and Cortney and other staff at Bayou Classic went above and beyond to resolve the issue. Thank you Cortney and other for working with me to resolve the issue!
I called Customer Service for some Parts I needed for my Bayou Classic Stove ...and Cortney Bonvillian was my Contact Person .... and she was Fabulous ?....She was DILLIGENT , PROFESSIONAL , KNOWLEDGEABLE & COURTEOUS.... in helping me get what I needed ...& Promptly.NONE BETTER , AND WENT ABOVE & BEYOND THE CALL OF DUTY IN MY ASSISTANCE ... and Makes me a Loyal Bayou Classic Customer ....Please accept my HIGHEST REGARD for Cortney Bonvillian as a Customer Service Rep. ..... and KNOW SHE IS AN ASSET TO YOUR COMPANY.... SHE MADE SURE I WAS TAKEN CARE OF & SATISFIED ....Glad to give a TOP REVIEW to her , and let you folks know that , behind the scenes , she is MAKING CUSTOMERS HAPPY .....THANKS AGAIN CORTNEY ....... YA' DID GOOD ? .. Respectfully ,Paul Banach10/26/2022
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