Chick-fil-A
$ • Fast Food, Chicken Shop, Salad
Hours:
201 Disotell Blvd, Brandon
(601) 939-9171
About Chick-fil-A
Customers' Favorites
Chick-fil-A Reviews
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Against my better judgement due to previous experience, I used the mobile through service. Brandon Chick-fil-a has got to be the absolute worst Chick-fil-a ever!!!! The regular line goes faster than the mobile through line. Several, and I mean several, cars behind us were served their food before we were. We were then asked to move forward which I refused because the last time I had to park and go in to finally get my food. How hard is it to make 2 chicken sandwich meals, a chicken...read full review
Now, I’m not the one to leave bad comments, but now, on Oct 14, 2023, I visited the Brandon store and got in the mobile line and didn’t know there were 2 separate lines only to get to the attendant and was told that I had to circle back around and get in the drive thru line because, I can’t take drive thru orders in this line. Well, I circled the building and made sure I got in the drive thru line with a customer in front of me having mobile app issues that should...read full review
This morning I called Tyler to set up a lunch order with a quick turnaround. He exceeded all my expectations, did a fantastic job and did it with so much kindness. I truly appreciate him and your whole team for making life easier!
Ratings
Menu
Hours
| Monday | 6AM - 9PM |
| Tuesday | 6AM - 9PM |
| Wednesday | 6AM - 9PM |
| Thursday | 6AM - 9PM |
| Friday | 6AM - 9PM |
| Saturday | 6AM - 9PM |
| Sunday | Closed |
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Chick-fil-A is a popular restaurant known for its delicious food and efficient service. Despite the high volume of customers, the food quality remains consistently excellent. The front counter service is generally quick, with staff efficiently processing orders and maintaining a smooth flow of customers. Recently, a friendly and helpful staff member greeted customers and promptly delivered their orders, adding to the positive experience. However, there have been instances of less-than-satisfactory customer service, such as a lack of proactive assistance and communication during busy periods. The restaurant's layout has also been a point of discussion, with some customers expressing concerns about the change from two lanes to one for order and pickup, which they believe has impacted the overall efficiency. Manager Ryan has been noted for his exceptional service, as he helped a customer sort out an order mix-up without any hassle. Overall, Chick-fil-A is praised for its tasty menu options, including fresh coffee, and generally prompt service, though there is room for improvement in certain aspects of the customer experience. Customers appreciate its cleanliness and comfort, making it a favored stop for travelers.