We went throught the drive thru and ordered 24 krystals. We had to pull up and wait but not for long and the little burgers were tiny perfection đ.
Atmosphere: 4
Food: 5
Service: 5
Dj Jones
The food was hot and fresh and Kayla was so nice and respectful
Atmosphere: 4
Food: 4
Service: 4
Craig Nixon
The place was sorely understaffed during our visit but the ladies did a great job handling the front counter and kitchen with what appeared to be only two employees. Thank you for the good service
Atmosphere: 3
Food: 5
Service: 5
Rebecca Kerrigan
Me and my mother in law came in around 10 am. ,like a week ago or so, and I've ordered chili cheese fries without the chili, which is right, and also ordered the 5pack Krystal burger with cheese and meat. That's all I wanted on the Krystal burgers because I told them no mustard i always loved their Krystal burgers, but i was ok with that with the mustard, BUT THE VERY WORST PART IS THAT MY MOTHER IN LAW ORDERED FRIES AND 5PACK KRYSTAL'S BUT WHENEVER SHE STARTED TO EAT HER FRIES SHE HAD SEEN HAIR IN HER đ IT HAD A GOOD BIT OF HAIR IN THE FRIES AND I'VE SEEN THIS MYSELF AND THEN SHE TOOK THE FRIES TO THE CASHER TO SHOW THEM THE FRIES đ THAT HAD HAIR IN IT AND NEVER ASKED IF SHE WANTED A FREASH COOKED FRIES NOR COME TO OUR TABLE TO GIVE HER FREASH FRIES AND ALSO THEY NEVER SAD SORRY EITHER AND THE PLACE IS NASTY AND THEY DO NOT CARE FOR CUSTOMERS AND KRYSTAL NEEDS TO BE WEARING HAIR NETS REGARDLESS WHENEVER THEY ARE COOKING ANYTHING NO MATTER WHAT THEY ARE DOING WHENEVER IT COMES DOWN TO FOOD AND WE WON'T BE COMING BACK HERE AGAIN đŻđŻ
Paul Deen
Can't go wrong with Krystal's just saying
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Krystal Burger
Cullen Wallace
Workers tried getting into a fight with my husband . Verbal and physical confrontation. They are rude and the restaurant is disgustingly dirty .
Atmosphere: 1
Food: 1
Service: 1
Jay Dre
only two very young employees as far as I could see. They both were acting strange as if they were being made to do the job. restrooms were disgusting with a capital D. We ordered and then threw the food away. Wasn't going to chance food poisoning.
Atmosphere: 1
Food: 1
Service: 1
Missy Nutt
It took forever for her to figure out what I ordered after trying to give me 2 other peoples orders. She would NOT give me a receipt because I paid cash. Over all I feel like they need more training and be knowledgeable of the drive through process.
Atmosphere: 2
Food: 3
Service: 1
Karen Cox
When you finally get someone to come to the register and she says âwhat do you wantâ. Then you order a chix waffle sandwich to be told âwe sell them but no one here right now knows how to make themâ. When you ansk for your receipt abe they have to dig it out of the trash. Unacceptable. Will not be back. Get your store together management team.
Had to pull up and wait. Thatâs not an issue but when the burgers and fries are cold itâs irritating. They no longer take pride in their job. Food is slapped together meat and everything barely on the bun. It just ridiculous. They are nice but food is not like it used to be. Two years ago and before then it was always good. Since then itâs been disappointing and bad. Ordered 24 and we only ate 8. Did not eat the fries. Wasted $40! Iâm done! Plenty other places to go.
Atmosphere: 2
Food: 1
Service: 2
Olivia
On Thursday 1/23/25 I drove through at 8:45pm. Nobody spoke on speaker so I drove to the window. Sat there and nobody came. Drove to the front and 3 employees were sitting in the lobby on their phones. After they saw me, I drove around again thinking they didnât hear me come through the drive through. No. They continued on their phones. Nobody took my order so I left. The sign on window at drive through says open until 10pm. It wasnât even 9pm. They had plenty of time to take my order. After reading the reviews before I made one myself. Krystalâs in Brandon needs to do better, find new employees who arenât sitting in the waiting area refusing peopleâs orders and still getting their check or SHUT DOWN. Ridiculous. Do better.
Atmosphere: 1
Food: 1
Service: 1
MARK RISHER
Sat in drive thru for 15 minutes behind a car waiting to place an order. Another car pulled to window. Noone acknowledged any of us. I saw an employee look at the drive thru window an the cars in line 7:45pm 1/3/25. Not a good way to start the year.
Dave James
The restaurant was out of CO2 which is fine. Yet the girl at the counter failed to tell us or any other customers until after we found out for ourselves and asked
We went throught the drive thru and ordered 24 krystals. We had to pull up and wait but not for long and the little burgers were tiny perfection đ.
Atmosphere: 4
Food: 5
Service: 5
The food was hot and fresh and Kayla was so nice and respectful
Atmosphere: 4
Food: 4
Service: 4
The place was sorely understaffed during our visit but the ladies did a great job handling the front counter and kitchen with what appeared to be only two employees. Thank you for the good service
Atmosphere: 3
Food: 5
Service: 5
Me and my mother in law came in around 10 am. ,like a week ago or so, and I've ordered chili cheese fries without the chili, which is right, and also ordered the 5pack Krystal burger with cheese and meat. That's all I wanted on the Krystal burgers because I told them no mustard i always loved their Krystal burgers, but i was ok with that with the mustard, BUT THE VERY WORST PART IS THAT MY MOTHER IN LAW ORDERED FRIES AND 5PACK KRYSTAL'S BUT WHENEVER SHE STARTED TO EAT HER FRIES SHE HAD SEEN HAIR IN HER đ IT HAD A GOOD BIT OF HAIR IN THE FRIES AND I'VE SEEN THIS MYSELF AND THEN SHE TOOK THE FRIES TO THE CASHER TO SHOW THEM THE FRIES đ THAT HAD HAIR IN IT AND NEVER ASKED IF SHE WANTED A FREASH COOKED FRIES NOR COME TO OUR TABLE TO GIVE HER FREASH FRIES AND ALSO THEY NEVER SAD SORRY EITHER AND THE PLACE IS NASTY AND THEY DO NOT CARE FOR CUSTOMERS AND KRYSTAL NEEDS TO BE WEARING HAIR NETS REGARDLESS WHENEVER THEY ARE COOKING ANYTHING NO MATTER WHAT THEY ARE DOING WHENEVER IT COMES DOWN TO FOOD AND WE WON'T BE COMING BACK HERE AGAIN đŻđŻ
Can't go wrong with Krystal's just saying
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Krystal Burger
Workers tried getting into a fight with my husband . Verbal and physical confrontation. They are rude and the restaurant is disgustingly dirty .
Atmosphere: 1
Food: 1
Service: 1
only two very young employees as far as I could see. They both were acting strange as if they were being made to do the job. restrooms were disgusting with a capital D. We ordered and then threw the food away. Wasn't going to chance food poisoning.
Atmosphere: 1
Food: 1
Service: 1
It took forever for her to figure out what I ordered after trying to give me 2 other peoples orders. She would NOT give me a receipt because I paid cash. Over all I feel like they need more training and be knowledgeable of the drive through process.
Atmosphere: 2
Food: 3
Service: 1
When you finally get someone to come to the register and she says âwhat do you wantâ. Then you order a chix waffle sandwich to be told âwe sell them but no one here right now knows how to make themâ. When you ansk for your receipt abe they have to dig it out of the trash. Unacceptable. Will not be back. Get your store together management team.
Atmosphere: 1
Food: 3
Service: 1
Krystal craving every once and awhile.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Fast,friendly service.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Krystal Burger, Hamburger
Had to pull up and wait. Thatâs not an issue but when the burgers and fries are cold itâs irritating. They no longer take pride in their job. Food is slapped together meat and everything barely on the bun. It just ridiculous. They are nice but food is not like it used to be. Two years ago and before then it was always good. Since then itâs been disappointing and bad. Ordered 24 and we only ate 8. Did not eat the fries. Wasted $40! Iâm done! Plenty other places to go.
Atmosphere: 2
Food: 1
Service: 2
On Thursday 1/23/25 I drove through at 8:45pm. Nobody spoke on speaker so I drove to the window. Sat there and nobody came. Drove to the front and 3 employees were sitting in the lobby on their phones. After they saw me, I drove around again thinking they didnât hear me come through the drive through. No. They continued on their phones. Nobody took my order so I left. The sign on window at drive through says open until 10pm. It wasnât even 9pm. They had plenty of time to take my order. After reading the reviews before I made one myself. Krystalâs in Brandon needs to do better, find new employees who arenât sitting in the waiting area refusing peopleâs orders and still getting their check or SHUT DOWN. Ridiculous. Do better.
Atmosphere: 1
Food: 1
Service: 1
Sat in drive thru for 15 minutes behind a car waiting to place an order. Another car pulled to window. Noone acknowledged any of us. I saw an employee look at the drive thru window an the cars in line 7:45pm 1/3/25. Not a good way to start the year.
The restaurant was out of CO2 which is fine. Yet the girl at the counter failed to tell us or any other customers until after we found out for ourselves and asked
Atmosphere: 4
Food: 4
Service: 4
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