McDonald's
1860 Spillway Rd, Brandon
(601) 992-5655
Recent Reviews
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A few weeks ago, my order was messed up, which was definitely frustrating at first. However, I want to highlight how amazingly the situation was handled afterward. The manager, Ms. Betty, truly went above and beyond to help me and make things right. She was attentive, kind, and made sure the issue was fully corrected. Mistakes happen, but the way they’re handled matters—and Ms. Betty handled it exceptionally well. Because of her, I’m happy to give this place another chance.
Atmosphere: 4
Food: 3
Service: 5
I went in the morning and had the best experience ever, they gave best customer service, and the food was amazing 10/10 will be returning!
Atmosphere: 5
Food: 5
Service: 5
They never mark my drinks always a guess on which is coke and which is dr pepper.... every freaking time.... push the damn tab guys
Atmosphere: 2
Food: 4
Service: 3
Great experience! The atmosphere i was wonderful. The customer service was great and the employees greeted you with a smile! I’ll definitely be back!
P.S. and the ice cream machine actually worked lol!
Atmosphere: 5
Food: 5
Service: 5
This is not a fast food restaurant. Dine in, drive thru, doesn’t matter. Prepare to wait 20-30mins
Atmosphere: 1
Here’s the deal. I work in the service industry and leaving customers at the drive thru without greeting them or at least telling them you know they are just sitting is so unprofessional. Also why in heck do we paying people always have to ask for our condiments and napkins as if common sense isn’t so dang common. McDonalds will be the next KFC.
Atmosphere: 1
Food: 5
Service: 1
Good food.
Atmosphere: 3
Food: 4
Service: 3
Worse McDonald I have ever been at. Bunch of teenagers working there, playing around and taking forever to give you a simple order. There are many other places that hire teenagers, but management is way better.
Atmosphere: 1
Food: 1
Service: 1
I ordered pick up through the app. I got a notification that my order was ready for pick up. I walked in…….no order was ready to pick up. 15 minutes later, I receive my order. At this location, it doesn’t matter how you order (online, in line, drive thru) it will take forever to get your order. When you finally get your order, it will not be complete. They are always out of something. This time it was bbq sauce and hot mustard sauce. I got my drinks….no lids or straws were available, I had to ask for them.
Atmosphere: 1
Food: 2
Service: 1
It's McDonald's. You are expecting the fries to be good. Not so here. Both times I've gone, the fries were disappointing.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Takes forever to get food
Atmosphere: 1
Food: 2
Service: 1
If I could give zero stars I would. Worst McDonald’s around here.
Waited at the drive through for 20 mins and the line only moved once
The worst McDonald’s ever rude service sat there 20min for me to drive around to the window to see one of the workers walk out to tell me they close early and start smoking
Atmosphere: 1
Food: 1
Service: 1
We went today, Monday, June 30th, around 1:30 p.m. First, they didn't have air conditioning. Second, everything was very dirty, tables, floors, and glass. Third, you could only use the machine to order food. The only two machines were busy. When I asked the girl to order at the counter, she told me I had to use the machine. The food was horrible. I'll never go back.
Atmosphere: 1
Food: 1
Service: 1
Waited ten minutes for someone to take my drive thru order with no cars in front of me. Got around to the window and the cashier was gone and took another seven minutes for her to take my money. I ordered fish sandwich meal and drove off with the two hamburger meal. Obviously the manager on duty was not following through with the employees to ensure prompt customer service with attention to the order being handed out. The cashier did not apologize for the wait and the employee at the hand out window did not say thank you. Just handed me the order out the window and turned around and closed the window.
Atmosphere: 3
Food: 3
Service: 1
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