A black woman took my order on the phone and they did not bring my food and then they charge me for it...... Damn!!!! I am a black person trying to take care of my family and they took money out of my checking account to pay for a pizza. I wonder if she spits in the pizza too. Holly bush is dreadful.
Atmosphere: 1
Food: 1
Service: 1
Skipper Dee
Online order for delivery. Tracker said 45-50 minutes for delivery when order was placed at 7:10. I'm okay with that. Two things I am NOT okay with: 1) getting a notification that it's on its way, then "IT'S DELIVERED" when it has NOT been delivered. 2) After paying $32 then getting cold, soggy pizza.
(I even called when it said it had been delivered and was told it was now, on it's way). From "it's delivered" notification to the ACTUAL "delivered" time was 23 minutes later.
Every time I order from Holly Bush Pizza Hut for delivery I am reminded, don't order Pizza Hut. Will I ever learn?
Atmosphere: 3
Food: 1
Service: 1
Andy White
Friendly staff, easy to order online and good price for a 3 topping medium pizza. The area outside the store has bad housekeeping. Dumpster and fence area are terrible. Awful curb appeal for a brand name restaurant.
Atmosphere: 4
Food: 4
Service: 4
Tabitha Thompson
Lately I’ve seen a significant change in the amount of toppings we receive on our pizzas.
When we first started ordering from this location we noticed the toppings were very skimpy and you get little to no cheese.
So our next few orders we started adding extra toppings and extra cheese just for it to come out looking like a regular pizza.
And now our pizza that we order “extra” on, has started looking skimpy on the toppings as well. When I brought it to the attention of the staff they made up a new pizza the first time, and the second time we gave us a credit. Even the guys in the front agreed there should’ve have been more toppings since we selected “extra.”
At this point I don’t know what to do to just get a normal pizza with a normal amount of cheese and toppings on it.
And I don’t want to keep bringing it up to the staff bc then I become the “problem” customer. So yea, I’m done with Pizza Hut for a while. Dominos and papa John’s have been on their game lately. It’s a little bit more of a drive to them BUT it evens out with the extra money I’ve been paying for extra toppings.
Tommy Nowell
Loved this place!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sticks
Angela Doss
Loved this place!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sticks
Keely Hyde
I probably do over $100 a month of business in here. Tonight I ordered $30 worth & asked for a mini little thing of Parmesan cheese & was told I could not hve one unless I paid for it. I have never asked for any condiment in there all these either. Absolutely ridiculous!! I will never go back & have done business here for many years. Manager did not care one bit when I spoke with him about it. So many pizza options, find another besides this one!
Will Riley
There was an issue with my order regarding delivery that was not this locations fault. When I called over the phone I was a bit frustrated. Despite this the employees remained very professional and kind and helped resolve the issue immediately. Thank you!
Food: 5
Service: 5
Audrey taylor
Great people employed at our Pizza Hut, and hot food delivered to my door,my only complaint, I should have ordered
Terrible customer service, placed an order and driver brought wrong order I ordered pasta a sandwich and wings he apologized and took it back and when I called to ask if they were going to bring the right order the manager told me driver brought right order but I refused and wouldn't bring the order I asked for, good thing I chose to pay cash totally unacceptable customer service but matches the quality so I ordered uber eats instead, do not order from this location you will be disappointed and they don't care about making the customer happy
Richard Agent
Pizza has improved and so has the service
Drusilla Hicks
Holly Bush Location in Brandon. Very rude employees including the manager. Will hang up in your face for asking questions, I was hung up on 2 x’s. Placed my order at 3:29 was told it would be delivered by 3:59 it’s 5 miles down the road. My kids had 2 small pizzas. It didn’t arrive until 4:18, cold and box was open when guy came to the door. Told me my food was sealed and it wasn’t. Just poor service all together. Have ordered from here plenty times. Will never order here again.
Sandra Skipper
My order was ready when I arrived. Staff was friendly and food was delicious.
Donna Byars
Great service and delicious food, thank you for being so great!
A black woman took my order on the phone and they did not bring my food and then they charge me for it...... Damn!!!! I am a black person trying to take care of my family and they took money out of my checking account to pay for a pizza. I wonder if she spits in the pizza too. Holly bush is dreadful.
Atmosphere: 1
Food: 1
Service: 1
Online order for delivery. Tracker said 45-50 minutes for delivery when order was placed at 7:10. I'm okay with that. Two things I am NOT okay with: 1) getting a notification that it's on its way, then "IT'S DELIVERED" when it has NOT been delivered. 2) After paying $32 then getting cold, soggy pizza.
(I even called when it said it had been delivered and was told it was now, on it's way). From "it's delivered" notification to the ACTUAL "delivered" time was 23 minutes later.
Every time I order from Holly Bush Pizza Hut for delivery I am reminded, don't order Pizza Hut. Will I ever learn?
Atmosphere: 3
Food: 1
Service: 1
Friendly staff, easy to order online and good price for a 3 topping medium pizza. The area outside the store has bad housekeeping. Dumpster and fence area are terrible. Awful curb appeal for a brand name restaurant.
Atmosphere: 4
Food: 4
Service: 4
Lately I’ve seen a significant change in the amount of toppings we receive on our pizzas.
When we first started ordering from this location we noticed the toppings were very skimpy and you get little to no cheese.
So our next few orders we started adding extra toppings and extra cheese just for it to come out looking like a regular pizza.
And now our pizza that we order “extra” on, has started looking skimpy on the toppings as well.
When I brought it to the attention of the staff they made up a new pizza the first time, and the second time we gave us a credit.
Even the guys in the front agreed there should’ve have been more toppings since we selected “extra.”
At this point I don’t know what to do to just get a normal pizza with a normal amount of cheese and toppings on it.
And I don’t want to keep bringing it up to the staff bc then I become the “problem” customer.
So yea, I’m done with Pizza Hut for a while. Dominos and papa John’s have been on their game lately.
It’s a little bit more of a drive to them BUT it evens out with the extra money I’ve been paying for extra toppings.
Loved this place!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sticks
Loved this place!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sticks
I probably do over $100 a month of business in here. Tonight I ordered $30 worth & asked for a mini little thing of Parmesan cheese & was told I could not hve one unless I paid for it. I have never asked for any condiment in there all these either. Absolutely ridiculous!! I will never go back & have done business here for many years. Manager did not care one bit when I spoke with him about it. So many pizza options, find another besides this one!
There was an issue with my order regarding delivery that was not this locations fault. When I called over the phone I was a bit frustrated. Despite this the employees remained very professional and kind and helped resolve the issue immediately. Thank you!
Food: 5
Service: 5
Great people employed at our Pizza Hut, and hot food delivered to my door,my only complaint, I should have ordered
Food: 5
Service: 5
Recommended dishes: Triple Chocolate Brownie
Holly Bush Pizza Hut is always great!
Restaurantji Recommends
Terrible customer service, placed an order and driver brought wrong order I ordered pasta a sandwich and wings he apologized and took it back and when I called to ask if they were going to bring the right order the manager told me driver brought right order but I refused and wouldn't bring the order I asked for, good thing I chose to pay cash totally unacceptable customer service but matches the quality so I ordered uber eats instead, do not order from this location you will be disappointed and they don't care about making the customer happy
Pizza has improved and so has the service
Holly Bush Location in Brandon. Very rude employees including the manager. Will hang up in your face for asking questions, I was hung up on 2 x’s. Placed my order at 3:29 was told it would be delivered by 3:59 it’s 5 miles down the road. My kids had 2 small pizzas. It didn’t arrive until 4:18, cold and box was open when guy came to the door. Told me my food was sealed and it wasn’t. Just poor service all together. Have ordered from here plenty times. Will never order here again.
My order was ready when I arrived. Staff was friendly and food was delicious.
Great service and delicious food, thank you for being so great!
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