15 min wait to only to get 2 hard jr bacon and old fries. Thought since they were kinda busy food would've been a lot fresher
Food: 2
Service: 3
Jacqueline Brownlee
We stopped in on 8-4-25 heading home to GA for a quick bite to eat.. the lady who took our order wasn't pleasant nor professional, our chicken nuggets were cold and the eating lobby was just pure nasty. I see why no one was there eating in. I will nevercrecommend no one to e er stop there period. Train your ppl on good quality customer service
Atmosphere: 1
Food: 3
Service: 1
Lisa Statham
Carpet was soaking in grease. Very nasty environment. Very few customers inside and cashiers still never did get to our order. We decided that was best. Health dept and city of Brandon really should step in and resolve this issue.
Atmosphere: 1
markita Lynn
The Manager I encountered while trying to place my order was very rude and kept trying to rush me through the drive-through. I was very surprised when I got to the window and saw that it was the manager that was actually taking my order because I would have expected for him to be leaving the standard. It was an older white gentleman. Than when I did receive my food, the fries were cold. You could tell that they were not fresh nor was my breakfast sandwich.
Atmosphere: 1
Food: 2
Service: 1
General Headlines
First off, it should be highly wrong to discriminate on regardless of color. Secondly to the whole staff that gave me them barely fried on one side, flour and grease melted, half raw, underdone salmonella last week. My toilet thanks you, It was so excited to get another deep clean again today. Glad I got it out and I am feeling better. Sucks others have to suffer to the inhumane conditions we call the Wendy’s on 18
Atmosphere: 1
Service: 2
Sharese Pearson
Very fast service and fresh food.
Atmosphere: 5
Food: 5
Service: 5
Angel Harris
I’ve never seen such a filthy lobby in a restaurant. EVER!! Floors were as if syrup had been poured on them. Looked like NOTHING had been wiped down in months. I don’t even want to think about what the kitchen & restrooms look like. Management is NOT doing their job. This place needs to be shut down! Can you imagine what people think that are passing through on I-20 that stop to eat there?? The owners & management should be ashamed of themselves for allowing this to happen. It is NASTY!
Johnathan Fitzgerald
Absolutely filthy. Floors are horrible. Flys everywhere. Took 30mins for someone to take order 1/100 rating for me
Atmosphere: 1
Food: 1
Service: 1
Daniel Graham
Stopped on a road trip.
a significant portion of our order was missing initially.
Biggest issue was cleanliness.
The carpets were so filthy and caked in debris and dried liquids they were as hard as concrete. Bathrooms were filthy. Nothing was stocked. Half the dispensers in the building were broken.
Food was mediocre at best.
Atmosphere: 1
Food: 2
Service: 2
Megan Smith
Everything is filthy and sticky. All The vents have mold on them. Dont even get me started on the carpets in there. This is just the parts we could see. I cant even imagine what the kitchen looks like. We Lost our appetites before our food was even up.
The best Wendy's to hit in Brandon. Fast, fries always hot
Atmosphere: 5
Food: 5
Service: 5
Mae Lampley
The eatiñg area was filthy
Hiro Shugoki
Came in to pick up my DoorDash, the order my lady placed, got shit talked after they did not specify that was everything. (Usually you do that with a farewell, like, “have a good day.”) On top of that though, my part of the order was wrong when we got home. Ordered a honey buddy chicken biscuit, it was only the biscuit. They didn’t even put the rest on it. Just the biscuit. Worst encounter I’ve ever had with Wendy’s. This was at 8:50am-9:00am.
Atmosphere: 1
Food: 1
Service: 1
Darlene Boykin
The food was hot & delicious 😋.
Atmosphere: 5
Food: 5
Service: 5
Sara Bullock
Cashier was cussing at other employees in front of us, and the dining room was very dirty and uninviting.
15 min wait to only to get 2 hard jr bacon and old fries. Thought since they were kinda busy food would've been a lot fresher
Food: 2
Service: 3
We stopped in on 8-4-25 heading home to GA for a quick bite to eat.. the lady who took our order wasn't pleasant nor professional, our chicken nuggets were cold and the eating lobby was just pure nasty. I see why no one was there eating in. I will nevercrecommend no one to e er stop there period. Train your ppl on good quality customer service
Atmosphere: 1
Food: 3
Service: 1
Carpet was soaking in grease. Very nasty environment. Very few customers inside and cashiers still never did get to our order. We decided that was best. Health dept and city of Brandon really should step in and resolve this issue.
Atmosphere: 1
The Manager I encountered while trying to place my order was very rude and kept trying to rush me through the drive-through. I was very surprised when I got to the window and saw that it was the manager that was actually taking my order because I would have expected for him to be leaving the standard. It was an older white gentleman. Than when I did receive my food, the fries were cold. You could tell that they were not fresh nor was my breakfast sandwich.
Atmosphere: 1
Food: 2
Service: 1
First off, it should be highly wrong to discriminate on regardless of color. Secondly to the whole staff that gave me them barely fried on one side, flour and grease melted, half raw, underdone salmonella last week. My toilet thanks you, It was so excited to get another deep clean again today. Glad I got it out and I am feeling better. Sucks others have to suffer to the inhumane conditions we call the Wendy’s on 18
Atmosphere: 1
Service: 2
Very fast service and fresh food.
Atmosphere: 5
Food: 5
Service: 5
I’ve never seen such a filthy lobby in a restaurant. EVER!! Floors were as if syrup had been poured on them. Looked like NOTHING had been wiped down in months. I don’t even want to think about what the kitchen & restrooms look like. Management is NOT doing their job. This place needs to be shut down! Can you imagine what people think that are passing through on I-20 that stop to eat there?? The owners & management should be ashamed of themselves for allowing this to happen. It is NASTY!
Absolutely filthy. Floors are horrible. Flys everywhere. Took 30mins for someone to take order 1/100 rating for me
Atmosphere: 1
Food: 1
Service: 1
Stopped on a road trip.
a significant portion of our order was missing initially.
Biggest issue was cleanliness.
The carpets were so filthy and caked in debris and dried liquids they were as hard as concrete. Bathrooms were filthy. Nothing was stocked. Half the dispensers in the building were broken.
Food was mediocre at best.
Atmosphere: 1
Food: 2
Service: 2
Everything is filthy and sticky. All The vents have mold on them. Dont even get me started on the carpets in there. This is just the parts we could see. I cant even imagine what the kitchen looks like. We Lost our appetites before our food was even up.
Atmosphere: 1
Restaurantji Recommends
The best Wendy's to hit in Brandon. Fast, fries always hot
Atmosphere: 5
Food: 5
Service: 5
The eatiñg area was filthy
Came in to pick up my DoorDash, the order my lady placed, got shit talked after they did not specify that was everything. (Usually you do that with a farewell, like, “have a good day.”) On top of that though, my part of the order was wrong when we got home. Ordered a honey buddy chicken biscuit, it was only the biscuit. They didn’t even put the rest on it. Just the biscuit. Worst encounter I’ve ever had with Wendy’s. This was at 8:50am-9:00am.
Atmosphere: 1
Food: 1
Service: 1
The food was hot & delicious 😋.
Atmosphere: 5
Food: 5
Service: 5
Cashier was cussing at other employees in front of us, and the dining room was very dirty and uninviting.
Atmosphere: 2
Food: 3
Service: 2
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