Workers dont want to work. Always closing lobby. At night you go through drive thru and there's always some reason they are not serving. Close at midnight order at 1030 we can't take orders now because something is always down
Atmosphere: 1
Food: 4
Service: 1
Sedrick Jr
Never thought I’d write a review in my life but it was SO BAD the Custom request were completely ignored, food was cold and soggy,no condiments on my burger at all.
Atmosphere: 2
Food: 1
Service: 2
Michael Wilson
The lady at the window she smiles and the way she talked to me I will surely come again
Atmosphere: 5
Food: 5
Service: 5
Tammy
The people working the drive thru have terrible attitudes, and it's every time you go there.
Atmosphere: 1
Food: 1
Service: 1
Penelope Robinson
This location has been so disappointing lately, but tonight was the LAST straw….. I always order the same thing; Bacon King meal (sometimes substitute fries for their chicken fries). The service was just okay, nothing spectacular for sure. I was told to pull around to the front, and waited for almost 10 minutes just for my food to not even be hot-COLD in fact. On top of that my chicken fries were hard! One of them were so hard I literally had to turn the light on in my car to check and see if it was a piece of glass I picked up!!! I get home depending on my burger to pull through…… I bit into my COLD burger and tasted something I can’t stand the taste of…A TOMATO! I hate tomatoes! In fact the burger had not only one but TWO tomatoes, onions, pickles, and mustard! A bacon king doesn’t come with tomatoes, pickles, onions, and mustard; at least it never has in the MANY TIMES I’ve ordered it! THATS WHY I ORDER THE BACON KING ALL THE TIME!!!! This was SUPER disappointing! Now I have the taste of freaking tomatoes on my tongue and couldn’t even finish my burger! Waste of $14!!
Food: 1
Service: 2
gabriel griffin
Just trying to eat lunch today, but not only do they take forever to take your order when you finally get up there they have nothing to drink. Nothing just Coke Coke Zero
Atmosphere: 1
Chapped Assman
*1-star review*
I'm extremely disappointed with the Burger King location I've been visiting repeatedly. Every time I go through the drive-thru, I'm asked to wait outside the front door or back up and wait for further instructions. The excuses about waiting on a meat delivery or lacking cooks are unacceptable, especially when it happens consistently over three days.
To make matters worse, the smell of marijuana around the premises is concerning and unprofessional. As a customer, I expect a safe and respectful environment, not one that seems to tolerate substance use.
The management clearly needs to step up and address these issues. Firing the current manager might be a good starting point. Burger King's reputation is built on quick, reliable service, but this location is falling short.
*Key issues:*
- *Long wait times*: Consistently asked to wait outside or back up, with no clear reason or apology. - *Lack of staff*: Claims of no cooks or waiting on deliveries are not reassuring when it happens repeatedly. - *Unprofessional environment*: The smell of marijuana is not what I expect from a fast-food joint. - *Poor management*: Inconsistent service, lack of accountability, and no effort to improve.
*Suggestions for improvement:*
- *Hire reliable staff*: Ensure that employees are trained to work efficiently and provide good customer service. - *Improve communication*: Clearly explain delays or issues to customers and provide apologies when necessary. - *Maintain a professional environment*: Ensure the premises are safe and respectful for customers.
Let's hope Burger King takes customer feedback seriously and makes necessary changes to restore their reputation ².
Atmosphere: 1
Food: 1
Service: 1
Subzero Da Goat
This place is starting to get a really bad reputation and I see why. Stopped by stayed at speaker for a few minutes and all I hear is we not serving food at the moment. Not out of fries or whatever just not serving anything. Maybe it’s staffing maybe not but I haven’t heard anything good about this Burger King lately. Choose at your own risk. I guess it all depends on the day
Atmosphere: 1
Food: 3
Service: 1
Tasha Vickers
The rsstaraunt is filthy and very hot. I can honestly say that I will never est there afain
Chris Bradley
Backing up behind the white pole doesn't speed up your service time. Just cheating the system, YOU'RE SLOW!!!
Stopped in for lunch 7-20-25, right off the bat the wait staff was rude from get go. Once order was placed I patiently waited, food was handed to me in a bag and I asked for some ketchup, reply was a look of confusion then told me “we don’t have any”. So I asked for a napkin and that was met with just handing me two and nothing said back. Went to sit down to eat the burger which had ketchup on it and my fries well no ketchup for them. Last time ever going there. I guess you have to pay extra for a thank you there. Certainly could have pushed her on the no ketchup when my burger clearly had ketchup on it.
Atmosphere: 1
Food: 3
Service: 1
Lauralie Herkimer
Burger was not fresh but microwaved, bottom was way too hot to hold
35 mins wait for a cheeseburger Having all cars park up front Not coming back to this location
Atmosphere: 1
Food: 1
Service: 1
Christopher Harper
Trash!!! got my burger with mold on my bun
Brandi O'Neal
Last time, they got our money and asked us to pull around and park outside the front door. So while it seemed like no line, there were several vehicles waiting and it took longer than expected. They didn't give me the condiments I asked for so I had to drive back through the drive thru. Then tonight, they put mayo on my husband's burger when he asked for none. We have it back to get fixed and they just wiped it off. But they didn't get all of it. And they didn't give me the condiments I asked for. Don't you just love it when people half ass stuff?
Workers dont want to work. Always closing lobby. At night you go through drive thru and there's always some reason they are not serving. Close at midnight order at 1030 we can't take orders now because something is always down
Atmosphere: 1
Food: 4
Service: 1
Never thought I’d write a review in my life but it was SO BAD the Custom request were completely ignored, food was cold and soggy,no condiments on my burger at all.
Atmosphere: 2
Food: 1
Service: 2
The lady at the window she smiles and the way she talked to me I will surely come again
Atmosphere: 5
Food: 5
Service: 5
The people working the drive thru have terrible attitudes, and it's every time you go there.
Atmosphere: 1
Food: 1
Service: 1
This location has been so disappointing lately, but tonight was the LAST straw…..
I always order the same thing; Bacon King meal (sometimes substitute fries for their chicken fries). The service was just okay, nothing spectacular for sure. I was told to pull around to the front, and waited for almost 10 minutes just for my food to not even be hot-COLD in fact. On top of that my chicken fries were hard! One of them were so hard I literally had to turn the light on in my car to check and see if it was a piece of glass I picked up!!! I get home depending on my burger to pull through…… I bit into my COLD burger and tasted something I can’t stand the taste of…A TOMATO! I hate tomatoes! In fact the burger had not only one but TWO tomatoes, onions, pickles, and mustard! A bacon king doesn’t come with tomatoes, pickles, onions, and mustard; at least it never has in the MANY TIMES I’ve ordered it! THATS WHY I ORDER THE BACON KING ALL THE TIME!!!! This was SUPER disappointing! Now I have the taste of freaking tomatoes on my tongue and couldn’t even finish my burger! Waste of $14!!
Food: 1
Service: 2
Just trying to eat lunch today, but not only do they take forever to take your order when you finally get up there they have nothing to drink. Nothing just Coke Coke Zero
Atmosphere: 1
*1-star review*
I'm extremely disappointed with the Burger King location I've been visiting repeatedly. Every time I go through the drive-thru, I'm asked to wait outside the front door or back up and wait for further instructions. The excuses about waiting on a meat delivery or lacking cooks are unacceptable, especially when it happens consistently over three days.
To make matters worse, the smell of marijuana around the premises is concerning and unprofessional. As a customer, I expect a safe and respectful environment, not one that seems to tolerate substance use.
The management clearly needs to step up and address these issues. Firing the current manager might be a good starting point. Burger King's reputation is built on quick, reliable service, but this location is falling short.
*Key issues:*
- *Long wait times*: Consistently asked to wait outside or back up, with no clear reason or apology.
- *Lack of staff*: Claims of no cooks or waiting on deliveries are not reassuring when it happens repeatedly.
- *Unprofessional environment*: The smell of marijuana is not what I expect from a fast-food joint.
- *Poor management*: Inconsistent service, lack of accountability, and no effort to improve.
*Suggestions for improvement:*
- *Hire reliable staff*: Ensure that employees are trained to work efficiently and provide good customer service.
- *Improve communication*: Clearly explain delays or issues to customers and provide apologies when necessary.
- *Maintain a professional environment*: Ensure the premises are safe and respectful for customers.
Let's hope Burger King takes customer feedback seriously and makes necessary changes to restore their reputation ².
Atmosphere: 1
Food: 1
Service: 1
This place is starting to get a really bad reputation and I see why. Stopped by stayed at speaker for a few minutes and all I hear is we not serving food at the moment. Not out of fries or whatever just not serving anything. Maybe it’s staffing maybe not but I haven’t heard anything good about this Burger King lately. Choose at your own risk. I guess it all depends on the day
Atmosphere: 1
Food: 3
Service: 1
The rsstaraunt is filthy and very hot. I can honestly say that I will never est there afain
Backing up behind the white pole doesn't speed up your service time. Just cheating the system, YOU'RE SLOW!!!
Restaurantji Recommends
Stopped in for lunch 7-20-25, right off the bat the wait staff was rude from get go. Once order was placed I patiently waited, food was handed to me in a bag and I asked for some ketchup, reply was a look of confusion then told me “we don’t have any”. So I asked for a napkin and that was met with just handing me two and nothing said back. Went to sit down to eat the burger which had ketchup on it and my fries well no ketchup for them. Last time ever going there. I guess you have to pay extra for a thank you there. Certainly could have pushed her on the no ketchup when my burger clearly had ketchup on it.
Atmosphere: 1
Food: 3
Service: 1
Burger was not fresh but microwaved, bottom was way too hot to hold
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Onion Rings, Fries, Cheeseburger
35 mins wait for a cheeseburger
Having all cars park up front
Not coming back to this location
Atmosphere: 1
Food: 1
Service: 1
Trash!!! got my burger with mold on my bun
Last time, they got our money and asked us to pull around and park outside the front door. So while it seemed like no line, there were several vehicles waiting and it took longer than expected. They didn't give me the condiments I asked for so I had to drive back through the drive thru. Then tonight, they put mayo on my husband's burger when he asked for none. We have it back to get fixed and they just wiped it off. But they didn't get all of it. And they didn't give me the condiments I asked for. Don't you just love it when people half ass stuff?
Food: 2
Service: 2
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