Moe's Southwest Grill
5806 Terry Rd Suite A, Byram
(601) 891-0720
Recent Reviews
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Always good food and great service at the Moe's in Byram. Thank you for being great!
I wish I could give it a zero. Waited for an hour for a cup of queso! customer service was AWFUL 👎🏽
I came to place an order at the drive thru. I was the only car there, I waited 10 minutes to take my order and while waiting 2 more cars came so I then said Hello and then a ladies voice came rudely over the speaker to say the drive thru was closed and this was 4:45p.m. I told her she should have said that instead of having me waiting and getting a line around the building and then she said rudely that she was the only one in there but upon driving around I saw other workers in there with her. I come here quite often and I have never experienced such unprofessionaism and rudeness from and employee from here.
Manager said they did not sell hot or fresh chips. Then, gave us hot tortilla chips after about a 5 minute wait. No problem with the wait, but the attitude of the staff was terrible.
It was a really bad place to eat I will never step foot back in there again because the are going to charge y'all a tip if you use a dept card tips should be optional so there's no point of stepping into that restaurant ever again and I will tell everybody not to step foot back in the back in the restaurant
Went in at noon and lady fixing food was coughing and sneezing in glove and not charging it. And still handling the food Would post a -10 if I could
Super friendly staff. Did not skimp on anything in my bowl. Thank you!
The window cashiers service was very hospitable. As for the condition and representation of the food it was very lacking. The seasoned rice was either undercooked or was left out too long and was mixed in with cooked rice. They made my stack sloppily to where it fell apart and was wet and soggy.
I've placed mobile orders at this location several times. Each time, I've had to wait for my order after coming to pick it up at least 30 minutes after placing the order. The food is good, but the service is lacking. I'm not sure if there's not enough employees at this location to help fill orders or what. It's not packed when I come and I still have to wait for an order I placed ahead of time. I hope this improved because I really like Moe's.
Great staff that is prompt and extremely helpful.
Restaurantji Recommends
Good food. Horrible service. Went in an hour to closing time, and was told the lobby closed an hour early. It didn’t say anything about the lobby being closed an hour early on the doors. You can tell it’s not the owner‘s running the business. Because who would deny good paying customers willing to buy food an hour from closing time.
Order wreck bowl through UberEats. Rice overcooked. Sauce requested but not included. Other items not fresh. Paid for extra chicken no chicken at all. I wasted $26 because it was fit to eat.
The three young women in the front and all supporting team members deserve a round of applause for their exceptional service. Our mobile order was prepared in a timely and accurate manner, despite the restaurant being packed. Their dedication to customer satisfaction during the holiday season is truly inspiring. I wish your team all the best and express my gratitude for their hard work. ( 11/6, PM)
Received a steak bowl with no steak.
Atmosphere: 1
Food: 1
Service: 1
Vegetarian options: Vegetarian options are limited!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bowl
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