Kennie has a super nasty attitude. I wouldn't want that attitude representing the company. He was shaking stuff to the person in front of me, because she wasn't grabbing stuff fast enough. Then giving me attitude for no reason like he can't be bothered to do the job. Sad experience for customers
Jessica Harrell
Yum, iced coffee is good here!
Alexis
DJ was horrible he is the manager and has an awful attitude towards customers. Most of the staff seem as if they don’t want to work !!! DJ however had to remake my drink twice because ingredients were missing. He said I’m not obligated to remake it for you anymore and wouldn’t refund me. So I took my drink to the Starbucks in Brandon to fix it and put the correct ingredients in. He is very dismissive and not deserving of his manager position.
Atmosphere: 1
Food: 1
Service: 1
Robert “Jeff” Conerly
I went through the drive-thru so I can't judge the atmosphere, or anything else inside and there was no wait for a table The. The lady that served me at the window was very nice and quite efficient. It's crazy, I was living on the west coast when Starbucks actually became a thing but the other day was the first one I have ever had in my life... And I love coffee but to be honest, the coffee, I thought was kinda 'meh'. Which I'm not really sure she knew how to create my drink, 🍻 from the jokes and such that I hear I thought they were mixologist or such. Which I ordered the caramel frappuccino but it was a or a caramel mochachino something like that that was supposed to be cold but I wanted it hot and then also got two shots of espresso added to it. I just didn't think that it was worth what I had to pay for it. I mean I feel regardless that it was a custom order, For right at 10 bucks my hot coffee wasn't even high. It did have a really good flavor but I probably should have got four shots of espresso, if I could have afforded it
Food: 3
Service: 5
Carly G
I usually have great experiences at this Starbucks location, and most of the team members are friendly and efficient. However, this morning was an unfortunate exception. My drink was missing ingredients I had already paid and ordered, and when I politely asked about it, the gentleman at the window responded with an unnecessarily rude and dismissive attitude. The way I was spoken to was uncalled for and left a really negative impression. It’s also concerning to see other reviews mention similar experiences with this individual. A kind attitude goes a long way in customer service, and I truly hope this feedback helps encourage a more respectful approach going forward.
Elisah Hayes
I was just at the Starbucks and two men there had very bad attitudes and were very rude while ordering. The atmosphere felt very un-wanted as if the employees were annoyed I ordered a drink. In result my drink is nothing what i ordered and im very disappointed in the Byram Starbucks.
K Johnson
Never tell a regular customer what can’t be given. I purchase the same drink EVERY where. Since when did it become a POLICY to not provide what’s obviously missing from my drink….. I can simply add it for myself.. I never have energy to argue with a man with dirty fingernails.
victoria nicole
Guy at the window with the colored eyes have such a bad attitude. Every time you ask a question he acted confused and don’t wanna do his job.
Very rude in the drive thru saying we are “doing too much” for asking ONE question
Trucker S
While I was ordering my green tea I asked the barista if they were hiring at this location. She said no but did not offer any information as to how to apply for Starbucks. She came across as rude and condescending. I actually have 2.5 years experience as a barista with Starbucks but I certainly won’t apply to this location. The other 2 baristas were very nice as most Starbucks employees are. I’m almost certain I was talking to a Lead worker. Bummer, because this location is close to where I live,
Atmosphere: 3
Food: 5
Service: 3
Amanda White
Oh my . My first visit to Starbucks. Absolutely loved the frappe, mocha cookie crumble. Their food was awesome
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kale & Mushroom Egg Bites
Joshua Griffin
Always costly, but all coffee stores are.
Atmosphere: 5
Food: 4
Service: 5
Carla Garth
They are awesome! Never had bad service everyone is kind! Ellery got her first pup cup and loved it!
Love it
Atmosphere: 5
Food: 5
Service: 5
Kennie has a super nasty attitude. I wouldn't want that attitude representing the company. He was shaking stuff to the person in front of me, because she wasn't grabbing stuff fast enough. Then giving me attitude for no reason like he can't be bothered to do the job. Sad experience for customers
Yum, iced coffee is good here!
DJ was horrible he is the manager and has an awful attitude towards customers. Most of the staff seem as if they don’t want to work !!! DJ however had to remake my drink twice because ingredients were missing. He said I’m not obligated to remake it for you anymore and wouldn’t refund me. So I took my drink to the Starbucks in Brandon to fix it and put the correct ingredients in. He is very dismissive and not deserving of his manager position.
Atmosphere: 1
Food: 1
Service: 1
I went through the drive-thru so I can't judge the atmosphere, or anything else inside and there was no wait for a table
The. The lady that served me at the window was very nice and quite efficient. It's crazy, I was living on the west coast when Starbucks actually became a thing but the other day was the first one I have ever had in my life...
And I love coffee but to be honest, the coffee, I thought was kinda 'meh'. Which I'm not really sure she knew how to create my drink, 🍻 from the jokes and such that I hear I thought they were mixologist or such. Which I ordered the caramel frappuccino but it was a or a caramel mochachino something like that that was supposed to be cold but I wanted it hot and then also got two shots of espresso added to it. I just didn't think that it was worth what I had to pay for it. I mean I feel regardless that it was a custom order, For right at 10 bucks my hot coffee wasn't even high. It did have a really good flavor but I probably should have got four shots of espresso, if I could have afforded it
Food: 3
Service: 5
I usually have great experiences at this Starbucks location, and most of the team members are friendly and efficient. However, this morning was an unfortunate exception. My drink was missing ingredients I had already paid and ordered, and when I politely asked about it, the gentleman at the window responded with an unnecessarily rude and dismissive attitude. The way I was spoken to was uncalled for and left a really negative impression. It’s also concerning to see other reviews mention similar experiences with this individual. A kind attitude goes a long way in customer service, and I truly hope this feedback helps encourage a more respectful approach going forward.
I was just at the Starbucks and two men there had very bad attitudes and were very rude while ordering. The atmosphere felt very un-wanted as if the employees were annoyed I ordered a drink. In result my drink is nothing what i ordered and im very disappointed in the Byram Starbucks.
Never tell a regular customer what can’t be given. I purchase the same drink EVERY where. Since when did it become a POLICY to not provide what’s obviously missing from my drink….. I can simply add it for myself.. I never have energy to argue with a man with dirty fingernails.
Guy at the window with the colored eyes have such a bad attitude. Every time you ask a question he acted confused and don’t wanna do his job.
Great choice of coffee ☕️
Restaurantji Recommends
Very rude in the drive thru saying we are “doing too much” for asking ONE question
While I was ordering my green tea I asked the barista if they were hiring at this location. She said no but did not offer any information as to how to apply for Starbucks. She came across as rude and condescending. I actually have 2.5 years experience as a barista with Starbucks but I certainly won’t apply to this location. The other 2 baristas were very nice as most Starbucks employees are. I’m almost certain I was talking to a Lead worker. Bummer, because this location is close to where I live,
Atmosphere: 3
Food: 5
Service: 3
Oh my . My first visit to Starbucks. Absolutely loved the frappe, mocha cookie crumble. Their food was awesome
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kale & Mushroom Egg Bites
Always costly, but all coffee stores are.
Atmosphere: 5
Food: 4
Service: 5
They are awesome! Never had bad service everyone is kind! Ellery got her first pup cup and loved it!
Atmosphere: 5
Food: 5
Service: 5
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