Very rude lady taking orders on 2-22-26 @1:30 pm Really wanted to try this place unfortunately the lady taking orders was looking to argue and be little the customers saved 50$ here
Atmosphere: 1
Food: 1
Service: 1
Nicky Wms
The worst steak escape ever!!!! Order my my young lady repeated bk to me my Order. Get to pick up window my sandwich had ranch on it which I stated no rach..ok cool accidents happen sat there another 15m for them to make another sandwich wrong again no cheese or onion 😕 well dam no hey here is a drink or a fry while u wait nothing. They really try and cut corners not giving what u pay for..I'll give A plus for messing my food not 1 but 2x. Oh don't worry I'll take miles to go elsewhere..pissed
Dexter B
Great sandwiches and fries.
Atmosphere: 5
Food: 5
Service: 5
Symone Patrick
The day after thanksgiving came at 10:35am. Pulled on the door and the worker shook his head. I’m asking are they open today. The worker walked off. Very rude!!!!
Service: 1
David Merritt
Their steak sandwich tasted horrible.I've never had one that bad from there And they are very expensive for what you get
Atmosphere: 5
Food: 1
Service: 5
Ciarra
The food is always fresh and hot and very tasty! The fries are next level good and they warm the bread once you order!
Food: 5
Service: 3
Brieanna Jeffers
The employees were very nice and welcoming
Betty Yates
The best chili cheese fries with Jalepeno's
Atmosphere: 5
Food: 5
Service: 5
Chapped Assman
Racist!!!!!!
*1-star review*
I recently visited Steak Escape in Byram and had a concerning experience. After ordering, I was told by the staff that they prepare white people's orders differently. The employee openly laughed and looked at other staff members, who also laughed. My food was also prepared incorrectly.
I was disappointed and felt disrespected by the staff's behavior. As a customer, I expect to be treated with respect and professionalism, regardless of my background. There's no telling what gross acts they might have done to the food I'm so glad I didn't eat it it took me a little while after leaving to realize that they were being racist don't worry I won't come back and I won't recommend you either *Rating:* 1/5 stars
Atmosphere: 1
Food: 1
Service: 1
Santiago Keun
If I could give one star I would! I stay in Byram, and I would rather go all the way to Northpark mall location, before ever coming to this location again! On two different occasions my meat was under cooked for the ragin Cajun! And it’s no flavor! They will be closed soon! Lawsuit or lack of business!
Great service, great food, great customer service!!! Very pleased!!! I’ve recently had a few bad experiences with bad customer service in the Byram area, so it was a refreshing experience.
Atmosphere: 5
Food: 5
Service: 5
Nancy P
Love this place
Atmosphere: 5
Food: 5
Service: 5
Sandra l Lancaster
Slow service
Qua Ram
well i tried to support black owned or partnered businesses but this location is not it. had the order wrong so i turned around, went in to get it corrected …...went inside , let the manager know it wasn’t fixed correctly.. opening up the sandwich, i showed her …i even wrote down on my own paper how i wanted it and gave it to her she told me to throw the sandwich away and wait on a new one and i did ..Crazy part before i left out of the store something told me to open it up and look ,but me trusting adults could correct a order i just knew it was going to be right …Obviously, I was wrong …disappointing when i made it back home same thing an incorrect order .due to traffic i called to make them aware spoke to one of the managers (a woman )seem to have a attitude about me telling her my order was once again Wrong …Nothing was offered for the inconvenience but if i didn’t have anything to do i would have bought it back to be corrected or asked for a refund because people spend their money they should get what they ask for .Anywho just an update, looking at the reviews i’m not the only one .
Cherrona Noel
I’ve been to several steak escape locations and the customer service was over the top and very professional. However, the Byram, MS location is a complete embarrassment and disgrace to the entire steak escape franchise. I went through the drive-thru and and my order total was around $27 and some change, for some reason the loud mouthed, incompetent, ratchet woman acting like a little girl at the drive thru was very rude and had a really nasty unprofessional attitude for no apparent reason, as she was in the wrong and so I called the manager thinking she would resolve the issue and be more professional and boy was I wrong, she was just as rude and worse. I just drove off as I no longer wanted the food that I had already paid for on the app, and they did not want to refund me so I will NEVER go to this ridiculous unprofessional steak escape in Byram ever again!
Very rude lady taking orders on 2-22-26 @1:30 pm
Really wanted to try this place unfortunately the lady taking orders was looking to argue and be little the customers saved 50$ here
Atmosphere: 1
Food: 1
Service: 1
The worst steak escape ever!!!!
Order my my young lady repeated bk to me my Order. Get to pick up window
my sandwich had ranch on it which I stated no rach..ok cool accidents happen sat there another 15m for them to make another sandwich wrong again no cheese or onion 😕 well dam no hey here is a drink or a fry while u wait nothing. They really try and cut corners not giving what u pay for..I'll give A plus for messing my food not 1 but 2x. Oh don't worry I'll take miles to go elsewhere..pissed
Great sandwiches and fries.
Atmosphere: 5
Food: 5
Service: 5
The day after thanksgiving came at 10:35am. Pulled on the door and the worker shook his head. I’m asking are they open today. The worker walked off. Very rude!!!!
Service: 1
Their steak sandwich tasted horrible.I've never had one that bad from there And they are very expensive for what you get
Atmosphere: 5
Food: 1
Service: 5
The food is always fresh and hot and very tasty! The fries are next level good and they warm the bread once you order!
Food: 5
Service: 3
The employees were very nice and welcoming
The best chili cheese fries with Jalepeno's
Atmosphere: 5
Food: 5
Service: 5
Racist!!!!!!
*1-star review*
I recently visited Steak Escape in Byram and had a concerning experience. After ordering, I was told by the staff that they prepare white people's orders differently. The employee openly laughed and looked at other staff members, who also laughed. My food was also prepared incorrectly.
I was disappointed and felt disrespected by the staff's behavior. As a customer, I expect to be treated with respect and professionalism, regardless of my background.
There's no telling what gross acts they might have done to the food I'm so glad I didn't eat it it took me a little while after leaving to realize that they were being racist don't worry I won't come back and I won't recommend you either
*Rating:* 1/5 stars
Atmosphere: 1
Food: 1
Service: 1
If I could give one star I would! I stay in Byram, and I would rather go all the way to Northpark mall location, before ever coming to this location again! On two different occasions my meat was under cooked for the ragin Cajun! And it’s no flavor! They will be closed soon! Lawsuit or lack of business!
Food: 1
Restaurantji Recommends
Great service, great food, great customer service!!! Very pleased!!! I’ve recently had a few bad experiences with bad customer service in the Byram area, so it was a refreshing experience.
Atmosphere: 5
Food: 5
Service: 5
Love this place
Atmosphere: 5
Food: 5
Service: 5
Slow service
well i tried to support black owned or partnered businesses but this location is not it. had the order wrong so i turned around, went in to get it corrected …...went inside , let the manager know it wasn’t fixed correctly.. opening up the sandwich, i showed her …i even wrote down on my own paper how i wanted it and gave it to her she told me to throw the sandwich away and wait on a new one and i did ..Crazy part before i left out of the store something told me to open it up and look ,but me trusting adults could correct a order i just knew it was going to be right …Obviously, I was wrong …disappointing when i made it back home same thing an incorrect order .due to traffic i called to make them aware spoke to one of the managers (a woman )seem to have a attitude about me telling her my order was once again Wrong …Nothing was offered for the inconvenience but if i didn’t have anything to do i would have bought it back to be corrected or asked for a refund because people spend their money they should get what they ask for .Anywho just an update, looking at the reviews i’m not the only one .
I’ve been to several steak escape locations and the customer service was over the top and very professional. However, the Byram, MS location is a complete embarrassment and disgrace to the entire steak escape franchise. I went through the drive-thru and and my order total was around $27 and some change, for some reason the loud mouthed, incompetent, ratchet woman acting like a little girl at the drive thru was very rude and had a really nasty unprofessional attitude for no apparent reason, as she was in the wrong and so I called the manager thinking she would resolve the issue and be more professional and boy was I wrong, she was just as rude and worse. I just drove off as I no longer wanted the food that I had already paid for on the app, and they did not want to refund me so I will NEVER go to this ridiculous unprofessional steak escape in Byram ever again!
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