This place is just out right nasty, the floors are never cleaned, bathrooms smell so bad you can smell them while you eat, no one wants to do the job they are getting paid to do.
Atmosphere: 1
Food: 3
Service: 1
Tara
Customer service is EXTREMELY TERRIBLE at this particular location and to be honest, a lot of restaurants in Canton, Ms has terrible customer service! So I went into this particular location on June 23rd 2025 to gat a frosty and upon stepping to the counter.............NOTHING! There were 9 kids in there laughing, talking, half ass bagging drive-thru orders and no one ever looked my way to acknowledge me, there was even one employee counting down a drawer to the right behind the counter and she never said a word a walk right by to go count the drawer and I blame it on POOR MANAGEMENT! It's evident management do not give a damn about sales nor good customer service and all this shit starts at home! Well, they lost my money that day and won't be returning! Canton, Ms sucks on all levels!
Atmosphere: 1
Food: 1
Service: 1
David Anderson
Slow customer service; never any business friendly smiles; never say thank you for choosing Wendy’s or come back to see us. Night manager bless me out because I had a mobile order from Uber and did not say that at the drive thru monitor.
Grade: D
Atmosphere: 1
Food: 5
Service: 1
Paul Percy
I work a night shift, and I get 30 minutes for lunch If I try to go here at night either they closed early and won't take the order even at 11: 10, or I spend 20 of my 30 minute lunch break sitting in line waiting to place the order.
Holly
I love the new frosty's!! The Carmel swirled vanilla is my favorite. Using their mobile app has gotten me some really good deals and free food lately as well.
Atmosphere: 4
Food: 4
Service: 4
Ashton L. Walker
This location isn't the best. The workers seem rude every time I have been here. I stopped going here because every experience was not a good one.
Atmosphere: 1
Food: 1
Service: 1
Inerd Inerdv
Food is good sometimes, only during the day. At night though? Just horrible and so is the service. All those kids working in there and not a single one is doing any work! Their attitudes are just as disgusting as the managers.
Atmosphere: 1
Food: 2
Service: 1
Keyara Smith
I tried to get in touch with the manager Andre about the employees and how they act but he was so rude and stuck up as well he told me not to come back ever again or he was gonna have me arrested
Atmosphere: 1
Food: 1
Service: 1
Kelly Webb
My husband and I are traveling and went through the drive-thru. We both had the number 1, cheeseburger with French fries and coke and chocolate Frosty's. Everything was great, but the coke tasted weird. It probably needs to be fixed.
Food: 5
Service: 5
Sr
Legit question, do the sauce come out of the employees paycheck?🤣🤣 because this isn’t the first time this location trips out over a sauce!!! So unprofessional to the point where they have lost my business for good. And nuggets were burnt 😆 0-10 definitely do NOT recommend
They decided to close early and wouldn't do our mobile order. Super unprofessional by cursing through the speaker. Wouldn't recommend
Atmosphere: 1
Food: 1
Service: 1
Julius Hicks
This is hands down the worst Wendy's I’ve been to. Waited over an hour for food, only to get the wrong order—and it wasn’t even fully cooked. I ended up tossing my food in the trash at Love’s. Never again.
Atmosphere: 1
Food: 1
Service: 1
Alesia Carpenter
I Just Like the $6Biggie bag
Atmosphere: 5
Food: 5
Service: 5
Sundea Antoinette
It's just My Fav!! a Mom's Break during My youngest son, Prince Braylon soccer ⚽️ practice & for the team!! Chocolate Frosties 🧋& Cinnabon Pullaparts 🍪!! We ❤️ ir!!
BROWN EYES
Food was giving to me cold and made me sick. Would Never eat at Wendy's again
This place is just out right nasty, the floors are never cleaned, bathrooms smell so bad you can smell them while you eat, no one wants to do the job they are getting paid to do.
Atmosphere: 1
Food: 3
Service: 1
Customer service is EXTREMELY TERRIBLE at this particular location and to be honest, a lot of restaurants in Canton, Ms has terrible customer service! So I went into this particular location on June 23rd 2025 to gat a frosty and upon stepping to the counter.............NOTHING! There were 9 kids in there laughing, talking, half ass bagging drive-thru orders and no one ever looked my way to acknowledge me, there was even one employee counting down a drawer to the right behind the counter and she never said a word a walk right by to go count the drawer and I blame it on POOR MANAGEMENT! It's evident management do not give a damn about sales nor good customer service and all this shit starts at home! Well, they lost my money that day and won't be returning! Canton, Ms sucks on all levels!
Atmosphere: 1
Food: 1
Service: 1
Slow customer service; never any business friendly smiles; never say thank you for choosing Wendy’s or come back to see us. Night manager bless me out because I had a mobile order from Uber and did not say that at the drive thru monitor.
Grade: D
Atmosphere: 1
Food: 5
Service: 1
I work a night shift, and I get 30 minutes for lunch If I try to go here at night either they closed early and won't take the order even at 11: 10, or I spend 20 of my 30 minute lunch break sitting in line waiting to place the order.
I love the new frosty's!! The Carmel swirled vanilla is my favorite. Using their mobile app has gotten me some really good deals and free food lately as well.
Atmosphere: 4
Food: 4
Service: 4
This location isn't the best. The workers seem rude every time I have been here. I stopped going here because every experience was not a good one.
Atmosphere: 1
Food: 1
Service: 1
Food is good sometimes, only during the day. At night though? Just horrible and so is the service. All those kids working in there and not a single one is doing any work! Their attitudes are just as disgusting as the managers.
Atmosphere: 1
Food: 2
Service: 1
I tried to get in touch with the manager Andre about the employees and how they act but he was so rude and stuck up as well he told me not to come back ever again or he was gonna have me arrested
Atmosphere: 1
Food: 1
Service: 1
My husband and I are traveling and went through the drive-thru. We both had the number 1, cheeseburger with French fries and coke and chocolate Frosty's. Everything was great, but the coke tasted weird. It probably needs to be fixed.
Food: 5
Service: 5
Legit question, do the sauce come out of the employees paycheck?🤣🤣 because this isn’t the first time this location trips out over a sauce!!! So unprofessional to the point where they have lost my business for good. And nuggets were burnt 😆 0-10 definitely do NOT recommend
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They decided to close early and wouldn't do our mobile order. Super unprofessional by cursing through the speaker. Wouldn't recommend
Atmosphere: 1
Food: 1
Service: 1
This is hands down the worst Wendy's I’ve been to. Waited over an hour for food, only to get the wrong order—and it wasn’t even fully cooked. I ended up tossing my food in the trash at Love’s. Never again.
Atmosphere: 1
Food: 1
Service: 1
I Just Like the $6Biggie bag
Atmosphere: 5
Food: 5
Service: 5
It's just My Fav!! a Mom's Break during My youngest son, Prince Braylon soccer ⚽️ practice & for the team!!
Chocolate Frosties 🧋& Cinnabon Pullaparts 🍪!!
We ❤️ ir!!
Food was giving to me cold and made me sick. Would Never eat at Wendy's again
Atmosphere: 1
Food: 1
Service: 1
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